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Online Text Chat Jobs (NOW HIRING)

LIFE TARGET INCORPORATED

Data search/Data Entry

Manhattan, NY · On-site

$18.75 - $25/hr

This tool offers free access to national and local crisis resources across all states, including hotlines, text services, chat support, and online counseling. We are seeking individuals who are ...

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Online Text Chat information

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$17.5K

$40.6K

$86K

How much do online text chat jobs pay per year?

As of Aug 30, 2026, the average yearly pay for online text chat in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an online text chat?

An Online Text Chat job involves communicating with customers via text-based chat to provide support, answer questions, or assist with sales. This role typically requires strong typing skills, good grammar, and the ability to multitask. Many positions are remote, allowing you to work from home. Companies hiring for these roles may provide training on their products or services.

What are the key skills and qualifications needed to thrive in the online text chat position, and why are they important?

To excel as an Online Text Chat representative, strong written communication skills, active listening, and fast, accurate typing abilities are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and basic computer navigation is typically required, while formal certifications are less common but may be advantageous. Outstanding candidates are patient, empathetic, and able to multitask efficiently in a fast-paced, remote or call center environment. These skills are key to providing timely, helpful support and maintaining positive customer experiences online.

What are some common challenges faced by online text chat representatives?

Online Text Chat representatives often need to balance responding quickly to multiple customers at once while maintaining accuracy and ensuring a positive experience. It can be challenging to address complex or technical questions solely through written communication, especially when tone and intent can be easily misunderstood. Additionally, representatives must manage high conversation volumes during peak times and remain patient when handling repetitive or difficult inquiries. However, with strong training, access to knowledge bases, and support from experienced team members, most reps quickly adapt and thrive in this dynamic setting.

More about Online Text Chat jobs

What cities are hiring for Online Text Chat jobs?

Cities with the most Online Text Chat job openings:

What are the most commonly searched types of Text Chat jobs?

The most popular types of Text Chat jobs are:

What states have the most Online Text Chat jobs?

States with the most job openings for Online Text Chat jobs include:

What job categories do people searching Online Text Chat jobs look for?

The top searched job categories for Online Text Chat jobs are:

Online Text Chat jobs near you
Infographic showing various Online Text Chat job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, and 2% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Live chat agent

Keast & Hood Structural Engineers

Philadelphia, PA

$25 - $40/hr

Full-time

Posted 16 days ago

Job description

Join Our Team as a Live Chat Agent!

Are you a great communicator who loves helping people? Do you enjoy solving problems and making someone’s day a little brighter? If so, we’d love for you to join our team as a Live Chat Agent! At our company, we design structures—both new and transformed—that endure and enhance environments for people. Now, we’re looking for someone like you to help us provide exceptional support to our customers in real time.

What You'll Be Doing

As a Live Chat Agent, you’ll be at the heart of our customer support team, ensuring that every interaction is smooth, helpful, and positive. Your main responsibilities will include:

  • Assisting customers by answering their questions promptly and accurately.
  • Resolving issues and providing solutions through online text messaging.
  • Offering real-time support via our website, app, or social media platforms.
  • Maintaining a friendly and professional tone in all customer interactions.
  • Collaborating with other team members to ensure customer satisfaction.
What We're Looking For

We’re searching for someone who:

  • Has excellent written communication skills.
  • Thrives in a fast-paced, customer-focused environment.
  • Is proactive, detail-oriented, and eager to help others.
  • Can think on their feet and solve problems effectively.
  • No prior experience? No problem! We welcome candidates with a willingness to learn and grow.
Why Join Us?

While we don’t offer additional benefits at this time, we do provide an opportunity to be part of a company that values creativity, innovation, and making a positive impact. You’ll be joining a supportive team that’s passionate about what we do—designing structures that enhance people’s lives.

Our Culture and Values

At our core, we believe in creating environments that endure and inspire. Our team is driven by collaboration, respect, and a shared commitment to excellence. We value every team member’s contributions and strive to foster a positive and inclusive workplace.

Ready to Apply?

If this sounds like the perfect role for you, we’d love to hear from you! Take the first step toward joining our team by submitting your application today. Let’s work together to make a difference—one chat at a time.


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