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Remote Text Chat Jobs (NOW HIRING)

Join BetterHelp as a Remote Therapist - Enjoy Flexibility and Freedom! Receive a First Client Bonus ... Video, phone, or live chat. * Asynchronous messaging : Engage through text-based communication.

New Demand - Data Scientist Remote * Total Years of experience 10-12 years * 6 months+ * Occasional ... Develop and optimize NLP models for text classification, text clustering, topic modeling, and ...

Experience in user-centric conversation experiences involving chat, text, or voice. * Experience in ... Remote (US Based) Duration: 6M

Customer Service Rep II (Remote and Temporary)

VA · On-site +1

$16 - $21.75/hr

CDC-INFO offers customer service via phone, email, or chat to provide the most up-to-date, reliable ... Text, and provide assistance in scheduling vaccines or sending out kits, from general public ...

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Remote Text Chat information

See salary details

$10

$28

$65

How much do remote text chat jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote text chat in the United States is $28.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

More about Remote Text Chat jobs
What cities are hiring for Remote Text Chat jobs? Cities with the most Remote Text Chat job openings:
What are the most commonly searched types of Text Chat jobs? The most popular types of Text Chat jobs are:
What states have the most Remote Text Chat jobs? States with the most job openings for Remote Text Chat jobs include:
Infographic showing various Remote Text Chat job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $58,786 per year, or $28.3 per hour.
Licensed Remote Therapist

Contractor

Posted 19 days ago


Job description

Join BetterHelp as a Remote Therapist - Enjoy Flexibility and Freedom!
Receive a First Client Bonus
Complete your application within 14 days and engage with your first client to receive a special incentive.
(Note: The "bonus" refers to an incentive for independent contractors and does not imply an employment relationship or entitlement to employee benefits.)
About the Role:
As a Remote Therapist at BetterHelp, you will have the unique opportunity to:
  • Create Your Own Schedule: Enjoy flexibility and work from anywhere.
  • No Insurance Hassles: Say goodbye to insurance panels, audits, and non-compete clauses.
  • All Referrals Provided: Receive client referrals directly, with no need to build your own client base.
  • 100% Remote: Consult clients from anywhere, making it easy to work from the comfort of your home.

What We're Looking For:
We are seeking licensed professionals who meet the following criteria:
  • Licensed Professional Counselors (LPC)
  • Licensed Clinical Social Workers (LCSW)
  • Licensed Marriage and Family Therapists (LMFT)
  • Licensed Psychologists
  • Licensed Mental Health Counselors (LMHC)

We're looking for therapists who are:
  • Interested in an easy, all-in-one telehealth technology platform.
  • Eager to engage with clients in multiple ways:
    • Live sessions: Video, phone, or live chat.
    • Asynchronous messaging: Engage through text-based communication.
    • Interactive tools: Share worksheets, journal entries, and audio/video messages.
  • Interested in being part of a strong, accessible peer community.
    With over 35,000 therapists on the platform, you'll have access to a supportive forum where you can ask questions, share insights, and connect with other professionals.

Why Choose BetterHelp?
  • Flexibility: Work from anywhere, at any time.
  • All-in-One Platform: We handle the logistics so you can focus on what matters-helping your clients.
  • Comprehensive Support: Access to tools, resources, and a peer community to make your work easier and more rewarding.

If you're a licensed therapist looking for an innovative way to practice and connect with clients, BetterHelp is the place for you!

Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004