ZipRecruiter

Log In

2

Remote Text Chat Jobs in Michigan (NOW HIRING)

People also search for

All JobsText Chat JobsRemote Text Chat JobsRemote Text Chat Jobs in Michigan

Remote Text Chat information

See Michigan salary details

$8

$24

$57

How much do remote text chat jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote text chat in Michigan is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.14 and $29.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

What are the most commonly searched types of Text Chat jobs in Michigan? The most popular types of Text Chat jobs in Michigan are:
What are popular job titles related to Remote Text Chat jobs in Michigan? For Remote Text Chat jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat jobs in Michigan look for? The top searched job categories for Remote Text Chat jobs in Michigan are:
What cities in Michigan are hiring for Remote Text Chat jobs? Cities in Michigan with the most Remote Text Chat job openings:
Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in Michigan as of May 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,624 per year, or $24.8 per hour.
BDC Representative (Remote)

BDC Representative (Remote)

Freedom Motors USA

Battle Creek, MI • Remote

$25/hr

Full-time

Posted 7 days ago

Job description

Who We Are:
Redefining mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we dont just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives.
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 6580 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.
What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.
What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.
Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.