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Manager Text Chat Jobs in Michigan (NOW HIRING)

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

... managing future crises * Facilitate transition to appropriate aftercare services and assist with ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

... managing future crises * Facilitate transition to appropriate aftercare services and assist with ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI

$21 - $24/hr

... managing future crises * Facilitate transition to appropriate aftercare services and assist with ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

... managing future crises * Facilitate transition to appropriate aftercare services and assist with ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Workforce Management Coordinator

Pontiac, MI · On-site

$53K - $62K/yr

MiCAL Workforce Management Coordinator Schedule: Full-Time, Monday - Friday, 8:00 am - 4:00 pm Wage ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Case Manager (LLBSW or LBSW)

Flint, MI · On-site

$28 - $29/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground

Case Manager (LLBSW or LBSW)

Flint, MI

$28 - $29/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground

Case Manager (LLBSW or LBSW)

Flint, MI · On-site

$28 - $29/hr

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground

Case Manager (LLBSW or LBSW)

Flint, MI

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

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All JobsManager Text Chat JobsManager Text Chat Jobs in Michigan

Manager Text Chat information

See Michigan salary details

$20K

$53.5K

$89.3K

How much do manager text chat jobs pay per year?

As of Jun 29, 2026, the average yearly pay for manager text chat in Michigan is $53,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $60,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Michigan? The most popular types of Text Chat jobs in Michigan are:
What are popular job titles related to Manager Text Chat jobs in Michigan? For Manager Text Chat jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Michigan look for? The top searched job categories for Manager Text Chat jobs in Michigan are:
What cities in Michigan are hiring for Manager Text Chat jobs? Cities in Michigan with the most Manager Text Chat job openings:
Manager Text Chat jobs near you

Mobile Peer Support Specialist

Common Ground

Flint, MI • On-site

$21 - $24/hr

Contractor

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Current Opening - Certified Peer Support Specialist

  • Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm - 11pm.

Compensation

  • $21.00 - $24.00 plus shift differential.

About You

Individual must be a Certified Peer Support Specialist (CPSS). This position involves mobile outreach and intervention to individuals in distress, aiming to offer peer support, guidance, and assistance during their crisis moments. Promote recovery, reduce the risk of hospitalization or institutionalization, and connect individuals with appropriate mental health resources and services. Full job description:Mobile Peer Support Specialist

Day in the Life
  • Respond swiftly to crisis calls to align with program response times
  • Perform curb-side staff safety assessments in order to assess team response requirements
  • Drive agency vehicle (or personal vehicle) to community locations to respond to crisis call
  • Maintain reliable personal vehicle for use to and from job and occasionally within the community
  • Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress
  • Maintain accurate and timely documentation of all crisis interventions and interactions with clients
  • Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
  • Facilitate transition to appropriate aftercare services and assist with implementation of individual recovery plans and coordination of natural supports
  • Act as a role model in recovery and the development of coping skills
What you need to apply
  • High School Diploma or GED
  • Michigan Certified Peer Support Specialist certification
  • Relevant recovery experience
  • Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
What Makes Us Different?
  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Smaller Units/Manageable workloads
  • Team orientated environment
  • An organizational culture of mental & behavioral health support for all
For your hard work
  • Generous paid time off(for eligible employees)
  • Shift premiums(for eligible employees)
  • Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have beenhelping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an EqualOpportunity/AffirmativeAction Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.

Find out more athttps://commongroundhelps.org

Employment Type: Contingent

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