IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Experience with SAP or a Computerized Maintenance Management System (CMMS) * Heavy equipment ...
... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Experience with SAP or a Computerized Maintenance Management System (CMMS) * Heavy equipment ...
... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Experience with SAP or a Computerized Maintenance Management System (CMMS) * Heavy equipment ...
... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Experience with SAP or a Computerized Maintenance Management System (CMMS) * Heavy equipment ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
IT Support Specialist
$50K - $55K/yr
About the Role: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid ... Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all ...
... chat, SMS text, eCommerce, and ratings and reviews as needed. • Support all brands within the ... with CRM Salesforce Engage OMNI, Product Information, Consumer Data Privacy handling • This ...
Quick apply
... chat, SMS text, eCommerce, and ratings and reviews as needed. • Support all brands within the ... with CRM Salesforce Engage OMNI, Product Information, Consumer Data Privacy handling • This ...
Primary focus is on managing customer contact and support. Participates in the day-to-day ... phone, chat, text. Strong comfort level with technology and digital banking products ...
Primary focus is on managing customer contact and support. Participates in the day-to-day ... phone, chat, text. Strong comfort level with technology and digital banking products ...
Primary focus is on managing customer contact and support. Participates in the day-to-day ... phone, chat, text. * Strong comfort level with technology and digital banking products
Primary focus is on managing customer contact and support. Participates in the day-to-day ... phone, chat, text. * Strong comfort level with technology and digital banking products
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Internet Fit Specialist
Taylor, MI · On-site
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Internet Fit Specialist
Taylor, MI · On-site
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Internet Fit Specialist
Taylor, MI · On-site
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Internet Fit Specialist
Taylor, MI · On-site
Internet Sales Manager Summary Description The Internet Fit Specialist makes every customer ... Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet ...
Manager Text Chat information
See Michigan salary details
$20K - $26.3K
4% of jobs
$26.3K - $32.6K
10% of jobs
$37.7K is the 25th percentile. Wages below this are outliers.
$32.6K - $38.9K
14% of jobs
$38.9K - $45.2K
16% of jobs
The median wage is $50.6K / yr.
$45.2K - $51.5K
7% of jobs
$51.5K - $57.8K
10% of jobs
$61K is the 75th percentile. Wages above this are outliers.
$57.8K - $64.1K
29% of jobs
$64.1K - $70.4K
4% of jobs
$70.4K - $76.7K
3% of jobs
$76.7K - $83K
1% of jobs
$83K - $89.3K
2% of jobs
$20K
$53.5K
$89.3K
How much do manager text chat jobs pay per year?
As of May 29, 2026, the average yearly pay for manager text chat in Michigan is $53,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $60,100.00 per year, depending on experience, location, and employer.
What is the difference between Manager Text Chat vs Customer Service Representative?
| Aspect | Manager Text Chat | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires experience in team management and communication skills | Requires customer service skills, sometimes certifications in communication or product knowledge |
| Work Environment | Supervises chat teams, manages workflows, and handles escalations | Responds directly to customer inquiries via chat, phone, or email |
| Industry Usage | Common in tech, e-commerce, and service industries with online support | Widely used across retail, telecom, and service sectors |
The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.
What are the most commonly searched types of Text Chat jobs in Michigan? The most popular types of Text Chat jobs in Michigan are:
What are popular job titles related to Manager Text Chat jobs in Michigan? For Manager Text Chat jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Michigan look for? The top searched job categories for Manager Text Chat jobs in Michigan are:
What cities in Michigan are hiring for Manager Text Chat jobs? Cities in Michigan with the most Manager Text Chat job openings:
$50K - $55K/yr
Full-time
Medical, Retirement, PTO
Posted 14 days ago
Job description
Position: IT Support Specialist
Location: Grand Rapids, MI (Hybrid)
Salary: $50,000-55,000
Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits.
About the Role:
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }The IT Support Specialist serves as the primary point of contact for internal employees needing assistance with hardware, software, network access, security, printers, conference room technology, and general application support. Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all interactions must be properly logged and tracked. The specialist is responsible for diagnosing and resolving issues when possible, or escalating them appropriately. This role plays a key part in daily IT operations, contributes to internal documentation, and works closely with the broader technology team. It is an ideal position for someone who communicates clearly, enjoys troubleshooting, and thrives in a professional services environment.
Responsibilities of the IT Support Specialist:
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Act as the first point of contact for incoming technical support inquiries across all communication channels.
- Record, track, summarize, and close tickets within the ticketing system using established workflows.
- Monitor daily incident queues and follow up on outstanding issues to ensure timely resolution.
- Document solutions and contribute to internal knowledgebase improvements.
- Provide prompt, courteous, and professional support to end users.
- Utilize remote management tools for patching, scripting, and troubleshooting.
- Travel to additional office locations as needed to deliver on‑site support.
- Assist in onboarding and training new support team members and help educate staff on the ticketing system.
- Partner with IT team members on projects, upgrades, and ongoing operational initiatives.
Preferred Experience of the IT Support Specialist:
-
Technical support background paired with customer service experience.
-
Experience in a professional services or legal environment.
-
Experience collaborating within a small department.
Bonus Experience of the IT Support Specialist:
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Proficiency with Windows operating systems, Chrome, Edge, and the Microsoft Office Suite.
- Solid understanding of computer hardware and peripherals, including printers, webcams, and keyboards.
- Ability to configure and troubleshoot basic technical settings (sound, video, display).
- Strong communication skills, professionalism, attention to detail, the ability to prioritize effectively, and a desire to continually learn.
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