2

Remote Text Chat Jobs in Illinois (NOW HIRING)

Customer Experience Specialist- Remote

Peoria, IL ยท On-site +1

$16.75 - $22/hr

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...

Customer Experience Specialist- Remote

Peoria, IL ยท Remote

$16.75 - $22/hr

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...

Remote Text Chat information

See Illinois salary details

$8

$24

$57

How much do remote text chat jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote text chat in Illinois is $24.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $29.74 per hour, depending on experience, location, and employer.

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are the most commonly searched types of Text Chat jobs in Illinois?

The most popular types of Text Chat jobs in Illinois are:

Infographic showing various Remote Text Chat job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,584 per year, or $24.8 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunities

Company Confidential

Oak Lawn, IL โ€ข Remote

Full-time

Posted 3 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and fully licensed Mental Health Counselor to join our dynamic team in a remote capacity. This full-time role is ideal for therapists looking to provide valuable mental health support while enjoying the flexibility of remote work. You will engage with clients via video chat, emphasizing preventative measures to promote optimal mental and emotional well-being.

About the Organization

Gotham Enterprises Ltd, based in Oak Lawn, Illinois, manages a specialized detox center that focuses on holistic approaches to mental health and recovery. Our mission is to transform lives through compassionate mental health care, and we are committed to providing services that foster resilience and long-term wellness in our clients. Our team is dedicated to creating a supportive work environment that prioritizes both client and staff well-being.

Work Environment

As a fully remote role, you will have the freedom to work from any location, allowing you to balance your professional and personal commitments effectively. Gotham Enterprises provides a robust online therapy platform that serves as your virtual office, enabling seamless communication with clients through video and text sessions. The approach we take minimizes administrative burdens, so you can focus wholly on your clients.

Key Responsibilities
  • Conduct remote counseling sessions for clients, employing video chat technology to facilitate productive discussions about their mental and emotional health.
  • Develop and implement personalized treatment plans based on client assessments, ensuring that each individual's needs are met.
  • Encourage open dialogue by prompting clients to express their emotions and experiences, creating a safe space for exploration and healing.
  • Utilize solution-focused techniques to assist clients in identifying their goals, implementing effective action plans, and gaining insightful perspectives on their challenges.
  • Regularly assess client progress, adjusting treatment plans as necessary to optimally support their recovery journey.
Patient Population / Client Focus

The primary population you will work with consists of stable, low-acuity clients seeking support for various emotional and mental health issues. These clients are carefully screened to ensure their suitability for remote counseling, allowing for a focused and therapeutic counseling experience. Your role will be crucial in guiding these individuals toward healthier coping mechanisms and greater emotional stability.

Qualifications
  • A Masterโ€™s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • An active, independent state license (LMFT, LCSW, or LCPC) to practice mental health therapy.
  • Demonstrated ability to assess client needs, make informed decisions about treatment, and communicate effectively within a counseling framework.
  • Exceptional interpersonal skills, emphasizing empathy, active listening, and rapport-building.
  • Strong proficiency with digital tools and platforms, ensuring smooth operation during online therapy sessions.
Preferred Experience
  • Prior experience in remote counseling or teletherapy settings.
  • Experience with diverse client populations and a variety of mental health issues.
  • Familiarity with evidence-based therapeutic modalities and practices.
Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to 104,000, commensurate with experience and hours worked.
  • A substantial sign-on bonus to welcome you to our team.
  • Weekly direct deposit ensuring timely access to your earned income.
  • Flexible work schedule allowing for work-life balance.
  • Support for minimal paperwork and administrative tasks, allowing for focus on client care.
Career Growth Opportunities

At Gotham Enterprises, we believe in investing in our teams. As a therapist in our organization, you will have access to ongoing professional development opportunities, including workshops, training programs, and potential supervisory roles. Our structure allows you to grow your expertise and potentially advance into leadership positions within our mental health services.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a collaborative, mission-driven team that values your contributions and nurtures your professional growth. We prioritize your success by providing unlimited referrals, a steady flow of clients, and a technology-supportive environment that enhances your ability to deliver impactful mental health care. Your expertise will help shape the future of our clientsโ€™ lives while enhancing your career in a supportive setting.

Application Information

If you are eager to make a difference in the field of mental health and want to explore this exciting opportunity, we encourage you to apply with your resume today. Join us in our commitment to improving emotional wellness and enriching lives through outstanding mental health services.