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Remote Text Chat Operator Jobs in North Carolina

The Williams Agency

Remote Insurance Agents

Durham, NC · On-site +1

$30K - $160K/yr

... let's chat! By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control and their insurance agents via text & live ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Diagnose and resolve basic hardware and software issues, including operating system problems ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Diagnose and resolve basic hardware and software issues, including operating system problems ...

SOLV Energy

HV SCADA Engineer II (Remote)

Raleigh, NC · On-site +1

C, C++, Java, Python, Structured Text(IEC61131-3)desired. * Experience working with SEL ... Understanding ofpower plant operating procedures. * Ability to work with sub-contractors and field ...

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All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in North Carolina

Remote Text Chat Operator information

See North Carolina salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote text chat operator in North Carolina is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.77 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are the most commonly searched types of Text Chat Operator jobs in North Carolina?

The most popular types of Text Chat Operator jobs in North Carolina are:

What are popular job titles related to Remote Text Chat Operator jobs in North Carolina?

For Remote Text Chat Operator jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in North Carolina look for?

The top searched job categories for Remote Text Chat Operator jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Text Chat Operator jobs?

Cities in North Carolina with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in North Carolina as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,448 per year, or $18.5 per hour.

Order Management Deliver Operator

Acara Solutions

Cary, NC • Remote

$32 - $35.20/hr

Full-time

Re-posted 23 days ago

Job description

Order Management Deliver Operator
Location: Fully Remote (Candidates located within the Raleigh/Durham/Cary, NC area strongly preferred)
Employment Type: Contract with potential for extension
Pay Rate: $32.00-$35.20/hour
Schedule: Full-time | 40 hours per week
Available Shift Options
Candidates should indicate preferred shift availability when applying:
  • Monday-Friday: 9:30 AM-6:30 PM
  • Tuesday-Saturday: 8:00 AM-5:00 PM
  • Tuesday-Saturday: 1:00 PM-10:00 PM
  • Sunday-Thursday: 1:00 PM-10:00 PM
  • Monday-Friday: 10:00 AM-7:00 PM
  • Monday-Friday: 10:30 AM-7:30 PM
Position Overview
We are seeking organized, customer-focused professionals to join a growing Logistics Order Fulfillment team supporting medical equipment operations across the United States. This position plays a key role in managing spare part orders, coordinating shipments, resolving order issues, and ensuring critical equipment components reach field teams quickly and accurately.
This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy problem-solving, logistics coordination, and customer support.
Key Responsibilities
  • Process and manage spare part and tool orders for medical equipment
  • Respond to incoming phone calls and email requests
  • Track shipments and monitor order status through carrier systems
  • Investigate and resolve delays, backorders, and fulfillment issues
  • Escalate complex order concerns when necessary
  • Collaborate with internal teams, warehouse partners, and transportation providers
  • Maintain accurate records and documentation within multiple systems
  • Support inventory-related activities and order reconciliation
Systems & Tools Used
  • SAP (training provided)
  • Microsoft Outlook
  • Microsoft Office Suite
  • FedEx and DHL shipment tracking systems
  • Additional internal logistics and warehouse systems
Compensation
$32.00-$35.20 per hour

QualificationsRequired Skills & Experience
  • Minimum of 3 years of professional work experience
  • Strong computer proficiency and ability to learn new systems quickly
  • Excellent communication skills, both verbal and written
  • Strong multitasking and organizational abilities
  • Ability to prioritize work in a high-volume environment
  • Customer-service mindset with strong attention to detail
  • Ability to remain calm and effective under pressure
Preferred Backgrounds
Experience in the following areas are encouraged to apply:
  • Customer support or customer-facing positions
  • Logistics or supply chain coordination
Work Environment
  • Fully remote work environment
  • Must have a dedicated, quiet workspace
  • Dual monitors and headset required
  • High-volume environment supporting urgent operational needs
  • Multiple systems used simultaneously throughout the day
Training
  • Structured remote training program (approximately 4-5 weeks)
  • One-on-one coaching and virtual shadowing provided
  • Ongoing team support and development opportunities

Apply today if you are detail-oriented, adaptable, tech-savvy, and enjoy solving problems in a fast-paced environment.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.