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Remote Text Chat Operator Jobs (NOW HIRING)

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IT Chat Specialist (CDW)

Denver, CO · Remote

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form "CDW ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

ThirdChannel eCommerce

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form "CDW ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

... remote helping individuals in crisis. If you are self-disciplined to work from home and wish to ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

The Trevor Project

Principal Crisis Worker

$30 - $32/hr

... text, chat, or phone calls * Successfully complete mandatory training including ramp plan for ... Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided ...

The Trevor Project

Principal Crisis Worker

Charleston, WV · Remote

$30 - $32/hr

... text, chat, or phone calls * Successfully complete mandatory training including ramp plan for ... Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided ...

USA Football

Growth Development Representative

$19.32 - $28.98/hr

Communicate via calls, voicemails, meetings, email, text, chat tools, social and video as needed ... Work Environment This job primarily operates in a remote office environment. This role routinely ...

Happy Howl

Customer Support Retention Specialist

$14.50 - $20/hr

You'll work across phone, email, text, chat, and social media, and you'll be a key player in our ... remote environment • A genuine love for dogs and the ability to speak about pet health and ...

Solutions by Text

GTM Operations Manager

Princeton, NJ · Remote

This team owns the systems, insights and operating mechanics behind growth - enabling Marketing ... Contribute to the professional culture within the office and the company About Solutions by Text ...

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How much do remote text chat operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote text chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

More about Remote Text Chat Operator jobs
What cities are hiring for Remote Text Chat Operator jobs? Cities with the most Remote Text Chat Operator job openings:
What are the most commonly searched types of Text Chat Operator jobs? The most popular types of Text Chat Operator jobs are:
What states have the most Remote Text Chat Operator jobs? States with the most job openings for Remote Text Chat Operator jobs include:
What job categories do people searching Remote Text Chat Operator jobs look for? The top searched job categories for Remote Text Chat Operator jobs are:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 72% Full Time, 18% Part Time, 2% Temporary, and 6% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
PT Library Customer Adviser - Virtual Information Center

PT Library Customer Adviser - Virtual Information Center

Cincinnati and Hamilton County Public Library

Remote

Other

Posted 9 days ago

Job description

PT LIBRARY CUSTOMER ADVISER - 3 SOUTH DEPARTMENT / VIRTUAL INFORMATION CENTER
DATE POSTED:
06/17/2026
POSITION SUMMARY:
The Library Customer Adviser provides direct customer service to the Library customers including circulation of materials, reference services, technology training/assistance, directional assistance and technology assistance to customers in person, but primarily by e-mail, phone, chat, and other interactive platforms.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Answers a variety of general customer questions, in person, on the phone, via email, text, chat, etc.
  • Performs readers' advisory and reference service, primarily to remote customers.
  • Shelves returned materials.
  • Searches for requested materials.
  • Participates in the location's shared responsibilities including desk set up, ILS reports, supply orders, and filling interagency requests.
  • Assists in maintenance of the collection, including weeding and reading shelves to ensure correct order.
  • Assists with meeting rooms.
  • Refers customers' issues and complaints to Managers, Librarians, or Specialists as appropriate.
  • Serves as the person in charge in the absence of leadership.
  • Assists customers with various technologies such as phones, computers, copiers, scanners, faxing and tablets.
  • Assists customers with resumes, job searches, internet use, and basic computer usage.
  • Interprets the Library's policies and procedures to the public in a customer-friendly manner.
  • Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities, and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in customer service.
  • Ability to arrange materials in alphabetical and numerical order.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects up to 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
  • Working irregular hours, including evenings and weekends, is required. May work during Library closures from home.
QUALIFICATIONS:
  • Education: High school diploma or equivalent is required.
  • Certifications or licensure: None.
  • Years of relevant experience: None.
  • Years of experience supervising: None.

HOURS:
20 hours per week
SALARY:
$17.48
DEADLINE:
06/28/2026
Equal Employment Opportunity Employer

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