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Remote Text Chat Operator Jobs in Rochester, NY (NOW HIRING)

Remote Text Chat Operator information

See Rochester, NY salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote text chat operator in Rochester, NY is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are popular job titles related to Remote Text Chat Operator jobs in Rochester, NY? For Remote Text Chat Operator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Rochester, NY look for? The top searched job categories for Remote Text Chat Operator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Text Chat Operator jobs? Cities near Rochester, NY with the most Remote Text Chat Operator job openings:
Infographic showing various Remote Text Chat Operator job openings in Rochester, NY as of June 2026, with employment types broken down into 2% Internship, 70% Full Time, 19% Part Time, 2% Temporary, and 7% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $41,761 per year, or $20.1 per hour.
Dairy Focus Consultant (Open to remote)

Dairy Focus Consultant (Open to remote)

Cargill

Batavia, NY • On-site, Remote

$63K - $76K/yr

Full-time

Posted 13 days ago


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

18th of 48 rated food wholesalers


Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Job Purpose and Impact

The Dairy Focus Consultant will provide nutrition recommendations and support to customers during and after product sales. In this role, you will consult directly with dairy farmers and their employees. You should have a passion for the dairy industry and be comfortable working on farm with dairy farm employees, dairy ownership, and affiliated dairy representatives. In this position you will set performance goals that align with the territory and dairy leadership team objectives and are accountable to work towards those goals.

This is home office position, that requires up to 75% travel to cover the area of responsibility visiting dairy farms daily in Western New York.

Key Accountabilities
  • Inform customers of our new products, services and prices through a consultative approach to dairy nutrition and management.
  • Help support Cargill team members through collaborative efforts to service dairy customers.
  • Develop and deliver proposals and presentations and help conduct product demonstrations.
  • Build, monitor and revise the monthly performance of the objectives versus budget and implement actions to reach them.
  • Help assess customer needs and suggest appropriate products, services and solutions.
  • Build, develop and maintain internal and external customer relationships with any combination of dairy producers, mills and Cargill team mates.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Ability to travel up to 75% to visit dairy farms daily
  • Minimum of four years of related work experience in sales or business development or related field
  • Valid drivers license in good standing
Preferred Qualifications
  • Dairy, feed, animal nutrition and health industry experience
  • Sales experience
  • Consulting experience
Position Information

Relocation assistance will not be provided for this position.

Location: Batavia, NY

The expected salary for this position is $63,880 - $76,120. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US