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Remote Text Chat Operator Jobs in Webster, NY (NOW HIRING)

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Remote Text Chat Operator information

See Webster, NY salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote text chat operator in Webster, NY is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.96 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What cities near Webster, NY are hiring for Remote Text Chat Operator jobs?

Cities near Webster, NY with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Webster, NY as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,845 per year, or $18.7 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunities at Kessler Counseling Center

Kessler Counseling Center

Rochester, NY • Remote

Full-time

Posted 17 days ago

Job description

Position Overview

Kessler Counseling Center is excited to invite qualified candidates to apply for the position of Remote Licensed Mental Health Counselor. We are seeking dedicated professionals who are committed to enhancing the mental health and well-being of individuals in need. This full-time role is ideal for compassionate therapists looking to make a difference while enjoying the flexibility of working from home and maintaining a harmonious work-life balance.

About the Organization

Kessler Counseling Center is a leading community health clinic based in Rochester, New York. Our mission is to provide accessible and empathetic mental health services to the diverse populations we serve. We pride ourselves on creating a supportive environment for both our clients and team members, offering cutting-edge resources and dedicated administrative support that allows counselors to focus on what they do best—providing exceptional care.

Work Environment

This position allows you to work entirely remotely, giving you the freedom to craft your own schedule while leveraging advanced technology to assist clients through secure video and text-based therapy sessions. Our platform provides an all-in-one counselor dashboard that facilitates easy client management and communication. With our unlimited administrative support, you can focus solely on enhancing the mental health of your clients without the burden of excessive paperwork or marketing concerns.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, you will be responsible for:

  • Providing individual counseling sessions via video chat to help clients improve their mental health.
  • Encouraging clients to openly discuss their emotions and life experiences, promoting self-insight and stronger relationships.
  • Acting as an advocate for your clients, assisting them in setting and achieving their personal goals.
  • Evaluating clients' mental conditions and developing tailored treatment plans using a solution-focused approach.
  • Regularly documenting client progress and adapting treatment methods as necessary to ensure the best outcomes.
Patient Population / Client Focus

The clients you'll work with at Kessler Counseling Center are screened extensively to ensure they are suitable for remote counseling. You will be engaging with stable adults experiencing low acuity mental health issues, meaning that you can focus on delivering quality care without the challenges presented by severe cases. Our team will match you with clients whose needs align with your specialties and demographic preferences, fostering a rewarding therapeutic relationship.

Qualifications

To qualify for this role, you must possess:

  • A Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related field.
  • A full, unrestricted license in New York to practice as either a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
  • Strong interpersonal skills and a sympathetic nature that allows you to connect with clients on a personal level.
  • Proficiency in using technology for remote therapy sessions and electronic documentation.
Preferred Experience

While we welcome candidates from diverse backgrounds, we prefer individuals who have:

  • Experience in teletherapy or remote counseling.
  • A background in working with adult populations suffering from mild to moderate mental health issues.
  • Familiarity with evidence-based therapy techniques and an understanding of various therapeutic modalities.
Compensation and Benefits

You will receive a competitive annual salary ranging from USD 90,000 to 104,000, commensurate with your experience and hours worked. Additional benefits include:

  • A generous sign-on bonus to welcome you to our team.
  • Weekly direct deposit for hassle-free payment.
  • A monthly healthcare stipend for full-time counselors to assist with medical expenses.
  • Minimal administrative duties, allowing you to focus more on client care and less on paperwork.
Career Growth Opportunities

At Kessler Counseling Center, we believe in fostering talent and supporting our staff's professional development. We provide comprehensive onboarding and ongoing training designed to help counselors refine their skills and stay current with best practices in the field. You'll have the opportunity to grow your caseload quickly and efficiently, which elevates your clinical expertise and personal satisfaction.

Why Join Our Team

By joining Kessler Counseling Center, you'll become part of a dynamic team that values innovation, compassion, and the well-being of both clients and staff. Our commitment to creating a supportive environment is reflected in our continuous efforts to provide exceptional resources and services. You will have the flexibility to work from home, a fulfilling opportunity to make a difference in people's lives, and robust financial compensation.

Application Information

If you are ready to embark on a rewarding career as a Remote Licensed Mental Health Counselor with Kessler Counseling Center, please submit your resume along with your licensing information. We look forward to hearing from you and potentially welcoming you to our dedicated team!

Apply