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Remote Text Chat Operator Jobs in Buffalo, NY (NOW HIRING)

Provide first-line customer support by phone and remote session, guiding operators through machine ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Remote, NY Employment Type: Temp (7 Months) Industry: Banking Compensation: $70.00/hr Schedule: 40 ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Remote Text Chat Operator information

See Buffalo, NY salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote text chat operator in Buffalo, NY is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.12 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are the most commonly searched types of Text Chat Operator jobs in Buffalo, NY?

The most popular types of Text Chat Operator jobs in Buffalo, NY are:

What are popular job titles related to Remote Text Chat Operator jobs in Buffalo, NY?

For Remote Text Chat Operator jobs in Buffalo, NY, the most frequently searched job titles are:

What cities near Buffalo, NY are hiring for Remote Text Chat Operator jobs?

Cities near Buffalo, NY with the most Remote Text Chat Operator job openings:

Infographic showing various Remote Text Chat Operator job openings in Buffalo, NY as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,052 per year, or $19.3 per hour.

Remote Licensed Clinical Social Worker (LCSW) for Detox Center Services

Company Confidential

Niagara Falls, NY • Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Gotham Enterprises Ltd is actively seeking a dedicated and experienced Remote Licensed Clinical Social Worker (LCSW) to provide high-quality counseling services as part of our detox center operations. This full-time role allows you to make a significant impact on the lives of our clients while enjoying the flexibility of remote work from anywhere in the Niagara Falls, New York area. We offer a competitive annual salary ranging from USD 90,000 to 104,000, along with a sign-on bonus to encourage new talent to join our committed team.

About the Organization

At Gotham Enterprises Ltd, we are dedicated to making professional mental health therapy more accessible to individuals in need across the nation. Our detox center emphasizes the importance of emotional well-being, and we pride ourselves on being a haven for stable adults seeking recovery and support. By harnessing innovative technology and evidence-based methods, we strive to provide the highest standard of mental health care.

Work Environment

This role is fully remote, allowing you to work from the comfort and convenience of your home. Our virtual counseling platform supports effective live sessions through video and text, ensuring an engaging therapeutic experience for both you and your clients. We take pride in creating a supportive work environment where professionals can thrive without unnecessary distractions, enabling them to focus entirely on their clients' needs.

Key Responsibilities

As a Remote Licensed Clinical Social Worker, your primary role will be to counsel clients through teletherapy sessions. Specific responsibilities include:

  • Conducting individualized counseling sessions via secure video chat to facilitate improvements in mental health.
  • Guiding clients in discussing their emotions and experiences, helping them gain insight into their behaviors, thoughts, and relationships.
  • Acting as an advocate for clients, assisting them in setting and achieving therapeutic goals.
  • Evaluating patients' mental health conditions and creating tailored treatment plans based on collaborative discussions and your clinical expertise.

Your work will directly contribute to fostering emotional resilience and recovery among clients during their detox process.

Patient Population / Client Focus

In this role, you will work exclusively with carefully screened clients who are stable adults presenting low acuity mental health concerns. We adopt a client-centered approach, allowing you to select preferred demographics and only work with individuals you feel comfortable supporting. This ensures a positive therapeutic alliance, enabling both you and your clients to succeed in achieving their wellness goals.

Qualifications

The ideal candidate will possess the following qualifications:

  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Full licensure as a Licensed Clinical Social Worker (LCSW), allowing for independent practice without supervision.
  • A comprehensive understanding of clinical evaluation, treatment planning, and implementation techniques.
  • Exceptional interpersonal skills complemented by a compassionate and empathetic nature.
  • Proficiency with technology and a willingness to embrace the digital platforms used in our virtual practice.
Preferred Experience

While not mandatory, candidates with experience in substance abuse treatment, familiarity with detox protocols, or experience in managing low acuity mental health cases are highly desirable. Your ability to engage effectively with clients during their recovery journey will be invaluable to our mission.

Compensation and Benefits

This position offers a robust compensation package that includes:

  • A competitive salary between USD 90,000 and 104,000 per year, commensurate with hours worked.
  • A substantial sign-on bonus designed to reward your commitment and expertise.
  • Weekly direct deposit for seamless financial transactions.
  • A monthly healthcare stipend for full-time counselors to support your well-being.
Career Growth Opportunities

Gotham Enterprises Ltd emphasizes professional development and offers numerous avenues for career progression within our organization. With additional training, mentorship programs, and opportunities to participate in community outreach initiatives, you'll have the chance to enhance your professional skill set and grow your influence in the mental health field.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a compassionate team dedicated to making a difference in the lives of others. Enjoy unparalleled flexibility by setting your own schedule, conduct sessions at your convenience, and work with clients who align with your specialties and preferences. You will benefit from:

  • Unlimited referrals, taking the pressure off marketing and client acquisition, allowing you to focus entirely on therapy.
  • Minimal paperwork, as our team manages client intake and billing processes, ensuring you can dedicate your attention to patient care.
  • A top-quality counselor dashboard that enhances your online practice experience, making it easy to connect with clients and manage sessions seamlessly.
  • Quick onboarding to get you started in as few as 1-3 days.
Application Information

If you are ready to make a meaningful impact on your community and advance your career as a Remote Licensed Clinical Social Worker (LCSW), please submit your resume today. Join us in providing essential mental health care and support to our clients, helping them navigate their journey toward emotional wellness and recovery.