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Remote Text Chat Operator Jobs in Atlanta, GA (NOW HIRING)

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Fully Remote Licensed Medicare Coverage Consultant

Atlanta, GA · On-site

  • Medical

  • Dental

  • PTO

You will speak with customers by phone and chat, explain available Medicare coverage, and help them ... Fully Remote Work Schedule: Monday through Saturday Required Availability : 8:00 AM to 9:00 PM EST ...

New

Aston Carter

Remote HR Call Agent

Atlanta, GA · On-site +1

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ... operating procedures to resolve inquiries, escalating cases when issues cannot be resolved at the ...

Tend

Instructional Designer (Contract)

Atlanta, GA · Remote

$80 - $90/hr

Turn static or text-heavy content into interactive, engaging learner experiences Partnership ... and chat. No travel required. #LI-remote Pay Range $80--$90 USD Tend is an Equal Opportunity ...

New

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

Flock

Engineering Lab Technician

Atlanta, GA · Remote

$60K - $80K/yr

Technical proficiency operating lab instrumentation such as spectrum analyzers, oscilloscopes, and ... Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ...

PrizePicks

Game Operations Analyst - Pre Match

Atlanta, GA · On-site +1

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help set up standard operating procedures around PrizePicks game operations tasks * Ability to ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

PrizePicks

Social Media Manager, Product & Promotions

Atlanta, GA · On-site +1

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A strategic operator mindset - you can build frameworks and lead processes, not just execute one ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

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All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Atlanta, GA

Remote Text Chat Operator information

See Atlanta, GA salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote text chat operator in Atlanta, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.97 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Atlanta, GA?

The most popular types of Text Chat Operator jobs in Atlanta, GA are:

What are popular job titles related to Remote Text Chat Operator jobs in Atlanta, GA?

For Remote Text Chat Operator jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in Atlanta, GA look for?

The top searched job categories for Remote Text Chat Operator jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Text Chat Operator jobs?

Cities near Atlanta, GA with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,684 per year, or $19.6 per hour.

Part-Time Weekend Remote Customer Service Representative

Aaron Plumbing INC

Suwanee, GA • Remote

$18 - $23/hr

Part-time

PTO

Posted 15 days ago

Job description

Benefits:
  • Paid time off
  • Training & development

Part-Time Remote Customer Service RepresentativeAaron Services: Plumbing, Heating & Cooling
Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available

Help Us Deliver an Exceptional Customer Experience
Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.
You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.
Schedule
  • Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: 7:30 a.m.–2:30 p.m.
  • Sunday: 7:30 a.m.–2:30 p.m.
Additional hours may be available based on company needs and employee availability.
Primary Responsibilities

  • Respond to incoming customer contacts by phone, email, and text
  • Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan
  • Gather and accurately record customer, property, and service information
  • Communicate clearly and professionally throughout the scheduling process
  • Convey messages and important information to technicians, managers, and other team members
  • Maintain accurate customer records
  • Assist with other administrative work as needed
  • Help ensure every customer receives friendly, responsive service
Remote-Work Requirements

The employee must be located in and perform all work from within Georgia.
During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.
What We’re Looking For

  • Highly professional and friendly verbal and written communication skills
  • A genuine desire to help and book customers
  • Dependability and the ability to work scheduled shifts independently
  • Strong attention to detail and organizational skills
  • Comfort managing calls, emails, texts, and multiple tasks
  • A calm, pleasant, and solution-oriented approach
  • The ability to learn new software, processes, and service information
Preferred Experience

The following experience is helpful but not required:
  • Customer service or dispatch experience with a plumbing or HVAC company
  • Experience using ServiceTitan
  • Experience with Google Chat, Google Docs, or other Google products
We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.
You’ll Thrive Here If You…

  • Genuinely enjoy helping people and making stressful situations easier
  • Communicate with warmth, confidence, and professionalism
  • Stay organized while managing calls, texts, emails, and scheduling needs
  • Are dependable, self-motivated, and take ownership of completing your work
  • Enjoy working independently while supporting a positive, upbeat team
About Aaron Services

Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.
If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.