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Remote Text Chat Operator Jobs in Atlanta, GA (NOW HIRING)

Equippedproperty.com

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Customer service specialist

Atlanta, GA · Remote

$2.5K - $4.5K/yr

Respond to customer inquiries via phone, email, chat, and text. * Assist with account setup ... What We Offer * Remote, flexible work environment. * Competitive contract compensation.

New

PrizePicks

Game Operations - Trading Analyst

Atlanta, GA · On-site +1

$55K - $65K/yr

Help set up standard operating procedures around PrizePicks game operations tasks What you have ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

Lukos

VAERS Clinician

Atlanta, GA · On-site +1

Medical record reviews will follow CDC VAERS Standard Operating Procedures. All published case ... Work Location Remote (onboarding will occur at the CDC in Atlanta, GA) About Lukos Lukos delivers ...

Steer

Strategic Customer Success Manager

Atlanta, GA · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models. * CS ...

All JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Atlanta, GA

Remote Text Chat Operator information

See Atlanta, GA salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote text chat operator in Atlanta, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Atlanta, GA? The most popular types of Text Chat Operator jobs in Atlanta, GA are:
What are popular job titles related to Remote Text Chat Operator jobs in Atlanta, GA? For Remote Text Chat Operator jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Atlanta, GA look for? The top searched job categories for Remote Text Chat Operator jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Text Chat Operator jobs? Cities near Atlanta, GA with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Atlanta, GA as of June 2026, with employment types broken down into 2% Internship, 73% Full Time, 17% Part Time, 2% Temporary, and 6% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $40,684 per year, or $19.6 per hour.

Customer service specialist

Equippedproperty.com

Atlanta, GA • Remote

$2.5K - $4.5K/yr

Contractor

Posted 2 days ago

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Job description

Customer Service Specialist

Contract / Freelance • Remote • Mid-Level (2+ Years)

About Equipped

Equipped is a fast-growing property management software platform that helps landlords and property managers streamline rent collection, tenant onboarding, maintenance, vendor coordination, and property operations.

Position Overview

We’re looking for a customer-focused, organized, and proactive Customer Service Specialist to provide exceptional support to landlords, tenants, and vendors. You’ll be the first point of contact, helping customers resolve issues, navigate the platform, and ensure a positive experience.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and text.
  • Assist with account setup, onboarding, rent payments, maintenance requests, and platform questions.
  • Troubleshoot customer issues and escalate technical problems when needed.
  • Maintain accurate customer records and support documentation.
  • Help improve customer satisfaction and retention.
  • Report recurring issues and provide feedback to improve the platform.

Qualifications

  • 2+ years of customer service experience.
  • Excellent communication and problem-solving skills.
  • Strong organizational and multitasking abilities.
  • Comfortable working in a fast-paced startup environment.
  • Experience with CRM or customer support software is a plus.
  • Property management or SaaS experience is preferred but not required.

What We Offer

  • Remote, flexible work environment.
  • Competitive contract compensation.
  • Opportunity to grow with a rapidly expanding PropTech startup.
  • Direct impact on shaping the customer experience at Equipped.