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Remote Text Chat Operator Jobs in Alabama (NOW HIRING)

Alabama ONE

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$14.50 - $19.75/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

EBSCO

Customer Service Representative I

Birmingham, AL · Remote

$15 - $20.50/hr

... chat, social media, and text, these are not the primary focus of the role. We are seeking a ... Remote experience handling technical troubleshooting and issue resolution * MUST be able to work a ...

Trucordia

Commercial Lines Producer

Birmingham, AL · On-site +1

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

All JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Alabama

Remote Text Chat Operator information

See Alabama salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote text chat operator in Alabama is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Alabama? The most popular types of Text Chat Operator jobs in Alabama are:
What are popular job titles related to Remote Text Chat Operator jobs in Alabama? For Remote Text Chat Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Alabama look for? The top searched job categories for Remote Text Chat Operator jobs in Alabama are:
What cities in Alabama are hiring for Remote Text Chat Operator jobs? Cities in Alabama with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Alabama as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,346 per year, or $18.4 per hour.

Contact Center Agent

Alabama ONE

Tuscaloosa, AL • Remote

$15 - $20.50/hr

Other

Posted 17 days ago

Job description

The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize telephone, secure messaging, or chat banking options at Alabama ONE.
Responsibilities

  • Utilize phone system, text, chat, and secure messaging systems to assist members with a wide variety of banking needs.
  • Provides guidance and information to members regarding products and services.
  • Participates in ongoing learning and development to maintain knowledge base of AOCU policies, procedures, and processes.
  • Other duties as assigned.
Requirements
  • High School Diploma or GED and previous customer service or call center experience are required.
  • The ideal candidate will be passionate about providing exceptional, professional customer service.
  • Must be able to communicate effectively verbally and in writing.
  • High technical proficiency, and the ability to operate various computer systems.
  • Experience working in a financial institution is strongly preferred.
This position location will vary:
  • Birmingham
  • Tuscaloosa
  • Montgomery
  • Linden
  • Southside
  • McIntosh

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