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Remote Text Chat Operator Jobs in Alabama (NOW HIRING)

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and execute the long-term vision, strategy, and operating model for the Client Support ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and execute the long-term vision, strategy, and operating model for the Client Support ...

Disabled Veteran Solutions

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... text, web chat, and case management interactions. This role supports a high-volume tolling services ...

Disabled Veteran Solutions

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... text, web chat, and case management interactions. This role supports a high-volume tolling services ...

TEKsystems

ISP Technician

Huntsville, AL · Remote

$15.50/hr

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or ... Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ...

Trucordia

Commercial Lines Producer

Birmingham, AL · On-site +1

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Alabama

Remote Text Chat Operator information

See Alabama salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote text chat operator in Alabama is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Alabama? The most popular types of Text Chat Operator jobs in Alabama are:
What are popular job titles related to Remote Text Chat Operator jobs in Alabama? For Remote Text Chat Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Alabama look for? The top searched job categories for Remote Text Chat Operator jobs in Alabama are:
What cities in Alabama are hiring for Remote Text Chat Operator jobs? Cities in Alabama with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Alabama as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,346 per year, or $18.4 per hour.
Customer Service Representative I

Customer Service Representative I

EBSCO Industries Inc

Birmingham, AL • Remote

$15 - $20.50/hr

Full-time

Posted 2 days ago

Job description

Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven – hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience.

We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team

Job Summary

Moultrie is seeking a loyal, energetic, goal-oriented Seasonal Customer Success Representative who brings a passion for delivering customer support to our diverse community of avid subscribers. 

As a Customer Success Rep, you will provide exceptional, proactive support through a remote work environment. This position primarily supports customers via phone, which will make up the majority of daily responsibilities. While there may be occasional involvement in other channels such as email, live chat, social media, and text, these are not the primary focus of the role. We are seeking a candidate with excellent attention to detail, problem-solving skills, and communication abilities.

You must also be self-motivated, have an excellent work ethic, and be able to work both independently and as part of a team. We are seeking professionals who are adaptable to evolving products, tools, and services and are flexible while working in a fast-paced environment. You will be joining a dedicated team that is focused on supporting each other while constantly enhancing our product knowledge and expertise.

This is a great opportunity to be a part of a growing Customer Success team in a dynamic environment! 

Job Responsibilities
  • Serve as the main point of contact for Moultrie customers via phone and any other channels deemed necessary
  • Quickly become an expert in the Moultrie product suite
  • Resolve customer inquiries
  • Maintain a quality rating by following procedures and acting in the customers’ best interests Record all interactions with customers in the provided CRM system
  • Meet evolving department goals and metrics
  • Analyze a customer’s service needs and refer to other service or technical departments for follow-up as needed
  • Resolve routine problems and communicate solutions or requested information to the customer
  • Maintains an active attendance record throughout the course of this position with little to no tardies. 
Job Requirements
  • High school diploma, GED, or college-level education
  • MUST have a minimum of 2+ years of Customer Service experience providing support in a REMOTE environment
  • Comfortable managing both phone and messaging queue conversations
  • Remote experience handling technical troubleshooting and issue resolution
  • MUST be able to work a flexible schedule including evenings and weekends
  • Ability to work in a remote setting with a reliable internet connection
  • Great communication skills, internally with team members and externally with customers
  • Strong time-management skills
  • Goal-oriented mindset
  • Leads by example using a proactive approach to provide optimal customer support

Preferred Skills 

  • College degree
  • Experience working with Zendesk or a similar CRM system
  • Appreciation for the outdoors 
  • Coachable, empathetic mindset
  • Ability to multitask
Essential Job Function
  • Outstanding organizational, interpersonal and communication (written and verbal) skills
  • Good problem-solving skills and ethical behavior
  • Unwavering Attendance Record 
  • Must maintain confidentiality
  • May require sitting for long periods of time
  • Works in a team-oriented environment 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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