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Remote Text Chat Operator Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Retention Agent

Akron, OH · On-site +1

$13.75 - $18.75/hr

Job Location: Remote - USA Main Responsibilities: * Develop and implement strategies to retain ... Communicate with customers via phone, email, and chat to address their concerns and resolve issues

Best10

Dietitian Health Coach (6-Month Contract)

OH · Remote

You communicate consistently and warmly, both over text and video * You hold structure and empathy ... Fully remote, South Africa What We Offer * Competitive salary * We fully fund your SCOPE ...

Cypress HCM

Java Developer

Fairfield, OH · Remote

$50 - $60/hr

REMOTE Pay: $50-60/hr (Compensation can vary depending on experience) General Overview We are ... Familiarity with XML, JSON, and structured text formats. * Test-Driven Development (TDD) experience ...

Oshi Health

GI- Nurse Practitioner

Columbus, OH · Remote

Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ... Remote-first -- work from home anywhere in the US * Growth: Advanced training by GI-specialized ...

Trucordia

Crop Insurance Agent - Ohio

Ohio City, OH · On-site +1

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

ACRT

Environmental Compliance Manager

Stow, OH · On-site +1

Experience with soil classification * Experience operating and working on a boat/water ... Remote and work from home will occur as needed and with pre-approval from their manager. For any ...

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Remote Text Chat Operator information

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$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote text chat operator in Ohio is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Ohio? The most popular types of Text Chat Operator jobs in Ohio are:
What are popular job titles related to Remote Text Chat Operator jobs in Ohio? For Remote Text Chat Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Ohio look for? The top searched job categories for Remote Text Chat Operator jobs in Ohio are:
What cities in Ohio are hiring for Remote Text Chat Operator jobs? Cities in Ohio with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you

PT Library Customer Adviser - Virtual Information Center

Cincinnati & Hamilton County Public Library

Cincinnati, OH • On-site, Remote

$17.48/hr

Full-time, Part-time

Posted 12 days ago

Key responsibilities

  • Provides direct customer service including answering questions, circulating materials, and assisting with library technology by phone, email, chat, and in person.

  • Performs readers' advisory and reference services primarily to remote customers.

  • Shelves returned materials, searches for requested items, and assists in the maintenance of the library collection.

Job description

PT LIBRARY CUSTOMER ADVISER - 3 SOUTH DEPARTMENT / VIRTUAL INFORMATION CENTER
DATE POSTED:
06/17/2026
POSITION SUMMARY:
The Library Customer Adviser provides direct customer service to the Library customers including circulation of materials, reference services, technology training/assistance, directional assistance and technology assistance to customers in person, but primarily by e-mail, phone, chat, and other interactive platforms.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Answers a variety of general customer questions, in person, on the phone, via email, text, chat, etc.
  • Performs readers' advisory and reference service, primarily to remote customers.
  • Shelves returned materials.
  • Searches for requested materials.
  • Participates in the location's shared responsibilities including desk set up, ILS reports, supply orders, and filling interagency requests.
  • Assists in maintenance of the collection, including weeding and reading shelves to ensure correct order.
  • Assists with meeting rooms.
  • Refers customers' issues and complaints to Managers, Librarians, or Specialists as appropriate.
  • Serves as the person in charge in the absence of leadership.
  • Assists customers with various technologies such as phones, computers, copiers, scanners, faxing and tablets.
  • Assists customers with resumes, job searches, internet use, and basic computer usage.
  • Interprets the Library's policies and procedures to the public in a customer-friendly manner.
  • Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities, and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in customer service.
  • Ability to arrange materials in alphabetical and numerical order.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects up to 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
  • Working irregular hours, including evenings and weekends, is required. May work during Library closures from home.

QUALIFICATIONS:
  • Education: High school diploma or equivalent is required.
  • Certifications or licensure: None.
  • Years of relevant experience: None.
  • Years of experience supervising: None.

HOURS:
20 hours per week
SALARY:
$17.48
DEADLINE:
06/28/2026
Equal Employment Opportunity Employer

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