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Remote Mobile Text Chat Operator Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Retention Agent

Akron, OH · On-site +1

$13.75 - $18.75/hr

Job Location: Remote - USA Main Responsibilities: * Develop and implement strategies to retain ... Text Messaging Notice: If you provide a mobile phone number, you may receive job-related ...

Quora

iOS Engineer -Remote

Columbus, OH · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Toledo, OH · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Cleveland, OH · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Bowling Green, OH · Remote

$166K - $191K/yr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

KURV

Customer Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Provide remote assistance to Kurv merchants in the use of their equipment or gateway service ... Download essential mobile applications on iOS and Android devices for Kurv + product. * Analyze and ...

Liveops

Remote Customer Service Representative

Lima, OH · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process

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All JobsRemote Mobile Text Chat Operator JobsRemote Mobile Text Chat Operator Jobs in Ohio

Remote Mobile Text Chat Operator information

What is a Remote Mobile Text Chat Operator?

A Remote Mobile Text Chat Operator is a professional who communicates with clients or customers through text-based platforms, such as SMS or in-app chat, usually from a remote location. Their primary duties often include answering questions, providing customer support, engaging in casual conversation, or moderating chat rooms. This role typically requires good typing skills, strong communication abilities, and the capacity to handle multiple conversations at once. Operators may work for customer service companies, entertainment platforms, or online communities. The work schedule is often flexible, allowing operators to work from home.

What are the key skills and qualifications needed to thrive as a Remote Mobile Text Chat Operator, and why are they important?

To excel as a Remote Mobile Text Chat Operator, you need strong written communication skills, fast and accurate typing abilities, and a high level of attention to detail, typically requiring a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and basic computer literacy are commonly expected. Exceptional customer service skills, professionalism, and the ability to multitask effectively make candidates stand out. These skills are crucial for providing timely, accurate, and engaging responses that ensure customer satisfaction and maintain the company's reputation.

What are some common challenges faced by Remote Mobile Text Chat Operators, and how can they be managed effectively?

Remote Mobile Text Chat Operators often encounter challenges such as maintaining high-quality conversations during repetitive tasks, managing multiple chats simultaneously, and ensuring timely responses while working independently. To manage these effectively, operators can develop strong time management skills, use organizational tools to track active conversations, and take regular breaks to avoid burnout. Additionally, staying engaged with team chats or support channels can help operators stay connected and seek guidance when needed.

What is the difference between Remote Mobile Text Chat Operator vs Customer Service Representative?

AspectRemote Mobile Text Chat OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes prior experience in chat supportHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online chat platforms, flexible hoursRemote or on-site, phone and email support, standard or flexible hours
Industry UsageOnline chat support for various companies, tech, retail, servicesCustomer support across industries, including retail, telecom, finance

The main difference is that Remote Mobile Text Chat Operators focus specifically on providing support via text chat on mobile devices, often requiring quick typing skills and familiarity with chat platforms. Customer Service Representatives may handle multiple channels like phone, email, and chat, and may work in a broader range of industries. Both roles require strong communication skills, but the chat operator role is more specialized for mobile text interactions.

What are popular job titles related to Remote Mobile Text Chat Operator jobs in Ohio? For Remote Mobile Text Chat Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Mobile Text Chat Operator jobs in Ohio look for? The top searched job categories for Remote Mobile Text Chat Operator jobs in Ohio are:
What cities in Ohio are hiring for Remote Mobile Text Chat Operator jobs? Cities in Ohio with the most Remote Mobile Text Chat Operator job openings:
Remote Mobile Text Chat Operator jobs near you
Sr. Front-End & Mobile Developer (REMOTE)

Sr. Front-End & Mobile Developer (REMOTE)

Signet Jewelers Ltd.

Akron, OH • On-site, Remote

$100K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

18th of 28 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
We are seeking a talented and innovative Senior Front-End & Mobile Developer to design, develop, and maintain modern web and mobile applications. This role will be responsible for building highly responsive user interfaces, cross-platform mobile applications, and engaging customer experience using React, React Native, Angular, iOS technologies, and Capacitor.
The ideal candidate is passionate about user experience, mobile-first design, and modern front-end development practices. They will collaborate closely with Product Managers, UX/UI Designers, Back-End Developers, and QA teams to deliver scalable and high-performing applications.
KEY RESPONSIBILITIES:
Front-End Development
  • Design, develop, and maintain modern web applications using React and Angular.
  • Build reusable, scalable, and maintainable UI components and libraries.
  • Implement responsive and mobile-first user interfaces across multiple devices and browsers.
  • Translate UI/UX designs into high-quality production-ready applications.
  • Optimize application performance, accessibility, and user experience.

Mobile Application Development
  • Develop and maintain cross-platform mobile applications using React Native, Angular and Capacitor.
  • Build and deploy applications for iOS platforms while ensuring native device integration.
  • Implement mobile-specific features such as push notifications, camera access, location services, biometrics, and offline capabilities.
  • Work with native iOS functionality and integrate third-party SDKs and APIs.

Architecture & Integration
  • Consume and integrate RESTful APIs and backend services.
  • Collaborate with backend teams to define API contracts and optimize application performance.
  • Participate in application architecture discussions and technical design reviews.
  • Ensure security best practices are followed for web and mobile applications.

Quality & Delivery
  • Write clean, maintainable, and well-documented code.
  • Perform code reviews and enforce development standards.
  • Create and maintain automated unit, integration, and UI tests.
  • Participate in Agile ceremonies, sprint planning, and release activities.
  • Troubleshoot and resolve production issues and application defects.

POSITION QUALIFICATIONS:
  • Bachelor's degree in Computer Science, IT, Engineering, or related field
  • 5+ years of experience in front-end and mobile application development
  • Strong proficiency in modern front-end technologies including React, Angular, JavaScript (ES6+), TypeScript, HTML5, and CSS/SCSS
  • Experience building mobile applications with React Native and hybrid frameworks such as Capacitor or Ionic
  • Experience developing and deploying iOS applications, including App Store submission
  • Strong experience integrating RESTful APIs and working with JSON-based services and authentication methods
  • Solid understanding of responsive design, mobile-first development, and cross-platform compatibility
  • Experience with version control and development tools such as Git, GitHub, and Azure DevOps
  • Familiarity with Agile methodologies, CI/CD pipelines, and modern development practices
  • Knowledge of testing frameworks and tools such as Jest, React Testing Library, Cypress, or Playwright
  • Experience with cloud platforms (AWS or Azure), mobile analytics, accessibility (WCAG), and performance monitoring tools
  • Strong problem-solving, communication, and collaboration skills, with the ability to manage priorities and deliver high-quality work in team environments

BENEFITS AND PERKS:
  • Comprehensive healthcare, dental, and vision insurance to keep you and your family covered that is active on day 1 of employment
  • Generous 401(k) matching after just one year to help secure your financial future
  • Ample paid time off, plus seven holidays to recharge and unwind
  • Exclusive discounts on premium merchandise just for you
  • Dynamic Learning & Development programs to support your growth
  • And more!

The salary range for this opportunity is $100,000 - $125,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Signet Jewelers logo

About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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