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Remote Mobile Text Chat Operator Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Retention Agent

Akron, OH · On-site +1

$13.75 - $18.75/hr

Job Location: Remote - USA Main Responsibilities: * Develop and implement strategies to retain ... Text Messaging Notice: If you provide a mobile phone number, you may receive job-related ...

Quora

$166K - $191K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Provide remote assistance to Kurv merchants in the use of their equipment or gateway service ... Download essential mobile applications on iOS and Android devices for Kurv + product. * Analyze and ...

Quora

$166K - $191K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

$166K - $191K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

$166K - $191K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process

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All JobsMobile Text Chat Operator JobsRemote Mobile Text Chat Operator JobsRemote Mobile Text Chat Operator Jobs in Ohio

Remote Mobile Text Chat Operator information

What is a Remote Mobile Text Chat Operator?

A Remote Mobile Text Chat Operator is a professional who communicates with clients or customers through text-based platforms, such as SMS or in-app chat, usually from a remote location. Their primary duties often include answering questions, providing customer support, engaging in casual conversation, or moderating chat rooms. This role typically requires good typing skills, strong communication abilities, and the capacity to handle multiple conversations at once. Operators may work for customer service companies, entertainment platforms, or online communities. The work schedule is often flexible, allowing operators to work from home.

What are the key skills and qualifications needed to thrive as a Remote Mobile Text Chat Operator, and why are they important?

To excel as a Remote Mobile Text Chat Operator, you need strong written communication skills, fast and accurate typing abilities, and a high level of attention to detail, typically requiring a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and basic computer literacy are commonly expected. Exceptional customer service skills, professionalism, and the ability to multitask effectively make candidates stand out. These skills are crucial for providing timely, accurate, and engaging responses that ensure customer satisfaction and maintain the company's reputation.

What are some common challenges faced by Remote Mobile Text Chat Operators, and how can they be managed effectively?

Remote Mobile Text Chat Operators often encounter challenges such as maintaining high-quality conversations during repetitive tasks, managing multiple chats simultaneously, and ensuring timely responses while working independently. To manage these effectively, operators can develop strong time management skills, use organizational tools to track active conversations, and take regular breaks to avoid burnout. Additionally, staying engaged with team chats or support channels can help operators stay connected and seek guidance when needed.

What is the difference between Remote Mobile Text Chat Operator vs Customer Service Representative?

AspectRemote Mobile Text Chat OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes prior experience in chat supportHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online chat platforms, flexible hoursRemote or on-site, phone and email support, standard or flexible hours
Industry UsageOnline chat support for various companies, tech, retail, servicesCustomer support across industries, including retail, telecom, finance

The main difference is that Remote Mobile Text Chat Operators focus specifically on providing support via text chat on mobile devices, often requiring quick typing skills and familiarity with chat platforms. Customer Service Representatives may handle multiple channels like phone, email, and chat, and may work in a broader range of industries. Both roles require strong communication skills, but the chat operator role is more specialized for mobile text interactions.

What are popular job titles related to Remote Mobile Text Chat Operator jobs in Ohio? For Remote Mobile Text Chat Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Mobile Text Chat Operator jobs in Ohio look for? The top searched job categories for Remote Mobile Text Chat Operator jobs in Ohio are:
What cities in Ohio are hiring for Remote Mobile Text Chat Operator jobs? Cities in Ohio with the most Remote Mobile Text Chat Operator job openings:
Remote Mobile Text Chat Operator jobs near you

PT Library Customer Adviser - Virtual Information Center

Cincinnati & Hamilton County Public Library

Cincinnati, OH • On-site, Remote

$17.48/hr

Full-time, Part-time

Posted 7 days ago

Job description

PT LIBRARY CUSTOMER ADVISER - 3 SOUTH DEPARTMENT / VIRTUAL INFORMATION CENTER
DATE POSTED:
07.20.2026
POSITION SUMMARY:
The Library Customer Adviser provides direct customer service to the Library customers including circulation of materials, reference services, technology training/assistance, directional assistance and technology assistance to customers in person, but primarily by e-mail, phone, chat, and other interactive platforms.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Answers a variety of general customer questions, in person, on the phone, via email, text, chat, etc.
  • Performs readers' advisory and reference service, primarily to remote customers.
  • Shelves returned materials.
  • Searches for requested materials.
  • Participates in the location's shared responsibilities including desk set up, ILS reports, supply orders, and filling interagency requests.
  • Assists in maintenance of the collection, including weeding and reading shelves to ensure correct order.
  • Assists with meeting rooms.
  • Refers customers' issues and complaints to Managers, Librarians, or Specialists as appropriate.
  • Serves as the person in charge in the absence of leadership.
  • Assists customers with various technologies such as phones, computers, copiers, scanners, faxing and tablets.
  • Assists customers with resumes, job searches, internet use, and basic computer usage.
  • Interprets the Library's policies and procedures to the public in a customer-friendly manner.
  • Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities, and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in customer service.
  • Ability to arrange materials in alphabetical and numerical order.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects up to 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
  • Working irregular hours, including evenings and weekends, is required. May work during Library closures from home.

QUALIFICATIONS:
  • Education: High school diploma or equivalent is required.
  • Certifications or licensure: None.
  • Years of relevant experience: None.
  • Years of experience supervising: None.

HOURS:
20 hours per week
SALARY:
$17.48
DEADLINE:
07.27.2026
Equal Employment Opportunity Employer

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