Answer inbound calls with some outbound calls. * Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system. * Research and resolve customer ...
Answer inbound calls with some outbound calls. * Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system. * Research and resolve customer ...
... phone. * Assist customers in understanding their warranty coverage, terms, and conditions ... Previous experience in customer service roles using various channels, such as Live Chat, Phones ...
... phone. * Assist customers in understanding their warranty coverage, terms, and conditions ... Previous experience in customer service roles using various channels, such as Live Chat, Phones ...
... phone. * Assist customers in understanding their warranty coverage, terms, and conditions ... Previous experience in customer service roles using various channels, such as Live Chat, Phones ...
... phone. * Assist customers in understanding their warranty coverage, terms, and conditions ... Previous experience in customer service roles using various channels, such as Live Chat, Phones ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Agent
Raleigh, NC · On-site
$15 - $20.25/hr
Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...
Customer Service Agent
Raleigh, NC · On-site
$15 - $20.25/hr
Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...
Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ... Collaborate on support documentation, user guides, and training resources that will assist in ...
Quick apply
Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ... Collaborate on support documentation, user guides, and training resources that will assist in ...
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$55K - $70K/yr
Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ... Collaborate on support documentation, user guides, and training resources that will assist in ...
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$55K - $70K/yr
Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ... Collaborate on support documentation, user guides, and training resources that will assist in ...
The main objective is to assist guests with product information questions and set them up with an ... phone, and live chat inquiries using email, scripts, and templates Continuous follow-up with ...
The main objective is to assist guests with product information questions and set them up with an ... phone, and live chat inquiries using email, scripts, and templates Continuous follow-up with ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text ... May provide bilingual support services to assist the public and/or other internal and external ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text ... May provide bilingual support services to assist the public and/or other internal and external ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text ... May provide bilingual support services to assist the public and/or other internal and external ...
Customer Service Technician (Part Time)
Durham, NC · On-site
$17.24 - $20.96/hr
Respond promptly to customer questions and concerns across platforms like email, live chat, text ... May provide bilingual support services to assist the public and/or other internal and external ...
Real Estate Buyers and Showing Agent
$73K - $98K/yr
To be a Showing Assistant you must be a licensed real estate salesperson or broker. We can assist ... live the lives they have dreamed of by pairing together technology, innovation, AI, marketing ...
Quick apply
Real Estate Buyers and Showing Agent
$73K - $98K/yr
To be a Showing Assistant you must be a licensed real estate salesperson or broker. We can assist ... live the lives they have dreamed of by pairing together technology, innovation, AI, marketing ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...
UCCE/ICM/IPCC Tier 2 Engineer - Primary Location - Raleigh, NC,TEXAS and San JOSE - W2 Only
Raleigh, NC · On-site
Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
UCCE/ICM/IPCC Tier 2 Engineer - Primary Location - Raleigh, NC,TEXAS and San JOSE - W2 Only
Raleigh, NC · On-site
Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
Leasing Agent
Raleigh, NC · On-site
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Leasing Agent
Raleigh, NC · On-site
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Assistant Live Chat Agent information
See Raleigh, NC salary details
$8.41 - $10.03
3% of jobs
$10.03 - $11.64
1% of jobs
$11.64 - $13.25
7% of jobs
$14.26 is the 25th percentile. Wages below this are outliers.
$13.25 - $14.87
21% of jobs
$14.87 - $16.48
15% of jobs
The median wage is $16.71 / hr.
$16.48 - $18.10
15% of jobs
$19.42 is the 75th percentile. Wages above this are outliers.
$18.10 - $19.71
15% of jobs
$19.71 - $21.33
5% of jobs
$21.33 - $22.94
6% of jobs
$22.94 - $24.56
4% of jobs
$24.56 - $26.17
6% of jobs
$8
$17
$26
How much do assistant live chat agent jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for assistant live chat agent in Raleigh, NC is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $21.01 per hour, depending on experience, location, and employer.
What is the difference between Assistant Live Chat Agent vs Customer Service Representative?
| Aspect | Assistant Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, remote, or call center settings | Call centers, retail, or office settings |
| Job Focus | Handling live chat inquiries, providing quick support | Handling phone, email, or in-person customer interactions |
| Common Usage | Online retail, tech support, service industries | Retail, telecom, banking, and service sectors |
The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.
What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Assistant Live Chat Agent jobs in Raleigh, NC? For Assistant Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Assistant Live Chat Agent jobs in Raleigh, NC are:
- No Experience Hotel
- Airline Customer Service
- Live Chat Support Agent
- Seasonal American Airlines Reservation Agent
- Summer United Airlines Ticket Agent
- Day Shift International Reservations Agent
- Flexible Disney Plus Chat Support
- Overnight Hotel Foreign Visa Sponsorship
- Flex Schedule Live Chat Support
- Online Chat Support
What cities near Raleigh, NC are hiring for Assistant Live Chat Agent jobs? Cities near Raleigh, NC with the most Assistant Live Chat Agent job openings:
$45K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Strawbridge Studios rating
4.5
Based on 8 frontline employees who took The Breakroom Quiz
9th of 11 rated photography companies
Job description
Customer Support Specialist
Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO
Who we are:
Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful. Which is why we need you!
We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.
What we do:
At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility. To learn more about who we are, please visit https://www.strawbridge.net/about-us/
Our Vision:
Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.
Customer Support Specialist Key Role and Responsibilities:
- Answer inbound calls with some outbound calls.
- Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
- Research and resolve customer issues.
- De-escalate customer complaints while maintaining a professional manner.
Customer Support Specialist Qualifications and Requirements:
- Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
- Must maintain a good attendance record.
- High school diploma or equivalent.
- Self-starter with the ability to work within a fast-paced team environment.
- Proficient typing and computer skills.
- Knowledge of Microsoft Office or Google Suite.
- Excellent verbal and written communication skills.
- Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
- Accomplish established metric goals through phone, email, and live chat systems.
- Must conduct themselves professionally and respectfully.
Preferred but not required:
- Some knowledge of the portrait industry.
- Previous experience working within a Call Center environment.
- Knowledge of Zendesk and Live Chat software.
- Bilingual: Spanish/English speaking.
Compensation:
- $45,000 Salary, which will be paid out biweekly
- 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.)
- Optional Health, Dental, and Vision plans are available
- 401K eligibility after one year of employment.
What Strawbridge Studios employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Strawbridge Studios
Sourced by ZipRecruiter
Industry
Photography services
Company size
501 - 1,000 Employees
Headquarters location
Durham, NC, US
Year founded
1923