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Assistant Live Chat Agent Jobs in Raleigh, NC (NOW HIRING)

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...

Be Seen First

Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ... Comfort navigating multiple systems efficiently during live calls * A self-starter mindset. You ...

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Assistant Live Chat Agent information

See Raleigh, NC salary details

$8

$17

$26

How much do assistant live chat agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for assistant live chat agent in Raleigh, NC is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Assistant Live Chat Agent jobs in Raleigh, NC? For Assistant Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Assistant Live Chat Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Assistant Live Chat Agent jobs? Cities near Raleigh, NC with the most Assistant Live Chat Agent job openings:

Customer Care Specialist - Remote NC

McQuade Organization

Raleigh, NC โ€ข On-site, Remote

$15.25 - $20/hr

Full-time

Medical, Life, Retirement

Posted 6 days ago


Job description

Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families
Who Thrives in This Role?
You'll love this job if you're:
  • ๐Ÿ—ฃ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • ๐Ÿง  A creative problem solver - You can think outside the box and find the best solution using available tools.
  • โœ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • ๐Ÿค A helper - You're patient and understanding, committed to creating positive interactions.
  • ๐Ÿ“‹ An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • ๐Ÿ‘ฅ A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

What You'll Do:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

๐ŸŽฏ Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • ๐Ÿ’ต Weekly pay plus performance-based bonuses
  • ๐Ÿฉบ Health, life, and retirement benefits
  • ๐Ÿš€ Merit-based promotions and opportunities for advancement into leadership roles
  • ๐Ÿค A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NC Raleigh 27610.