ZipRecruiter

Log In

2

Remote Live Chat Agent Jobs in Raleigh, NC (NOW HIRING)

Pitch Health Solutions

Health Insurance Agent

Raleigh, NC · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Pitch Health Solutions

Health Insurance Agent

Durham, NC · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

... live, work and play. We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Orkin

Inbound Sales Agent_Seasonal

Raleigh, NC · Remote

Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED , fully remote National Customer Contact Center with dedicated inbound sales ...

Orkin

Outbound Telesales Agent_Seasonal

Raleigh, NC · Remote

Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED , fully remote National Customer Contact Center with dedicated inbound sales ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

All JobsLive Chat Agent JobsRemote Live Chat Agent JobsRemote Live Chat Agent Jobs in Raleigh, NC

Remote Live Chat Agent information

See Raleigh, NC salary details

$9

$21

$47

How much do remote live chat agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote live chat agent in Raleigh, NC is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $24.63 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Live Chat Agent?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a Remote Live Chat Agent job?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Remote Live Chat Agent jobs in Raleigh, NC? For Remote Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Remote Live Chat Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Live Chat Agent jobs? Cities near Raleigh, NC with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you

Health Insurance Agent

Pitch Health Solutions

Raleigh, NC • Remote

$18 - $20/hr

Full-time

Re-posted 5 days ago

Job description

Remote Health Insurance Agent

About Pitch Health Solutions

Pitch Health Solutions is a rapidly growing national agency specializing in Medicare Advantage, Final Expense, and more, giving you unlimited opportunities to grow, maximize commissions, and build a long-term career in the industry.

We reward drive, professionalism, and consistency. If you're ambitious, coachable, and ready to grow, this is the perfect place to elevate your career.
This job is fully remote.

Your Path With Us
Step 1: Start of Employment (Transfer Agent Role)

Start your journey with a paid 2 to 4 week onboarding program where you will:

  • Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call experience and confidence
  • Complete your carrier contracting & certifications
  • Receive hands-on coaching from industry experts

Once your contracting is complete, you’ll seamlessly transition to the next phase.

Step 2: Medicare & Senior Benefits Specialist

After onboarding, you will step into a fully active sales role with:

  • 100% inbound calls, no cold calling, no hunting, no chasing
  • A steady flow of interested, qualified prospects from our in-house marketing team
  • Live client transfers from individuals ready to explore Medicare or Final Expense coverage
  • The bandwidth to focus solely on what matters: connecting, educating, and closing

We do the marketing. We handle lead generation.You focus on serving clients and winning daily.
Compensation & Perks

Start of Employment (Transfer Agent Role)

Kick off your journey with a strong foundation and guaranteed earnings while you train:

  • $18/hour base pay, plus commissions per transfer
  • Paid 2 to 4 week onboarding with live call training and real call experience
  • Full-time schedule: Monday to Friday, from 9 AM till 6 PM EST (occasional Saturdays)
  • Includes a 1-hour lunch break
  • 100% Remote: Work from anywhere nationwide
  • Hands-on coaching, skill-building, and a clear path to promotion into your Medicare @Specialist role


Medicare & Senior Benefits Specialist

Unlock your full earning potential once you transition into active inbound sales:

  • $18–$20/hour base pay (based on experience)
  • Lucrative, performance-driven commissions
    • Top-performing Specialists consistently earn $2,000–$3,000 per week
  • All inbound calls — no cold calling, ever
  • Full-time schedule: Monday to Friday, from 9 AM till 6 PM EST (occasional Saturdays)
  • Includes a 1-hour lunch break
  • 100% Remote: Earn nationwide from the comfort of your home
  • Endless growth opportunities in a rapidly expanding organization

What You’ll Do as an Active Sales Agent

  • Handle qualified inbound calls (no dialing, no chasing)
  • Sell Medicare and Final Expense plans
  • Educate seniors, guide them through their options, and enroll them in coverage
  • Meet sales goals while maintaining compliance and professionalism

What We’re Looking For

  • Active health insurance license — licensed in 7+ states is a plus
  • 1+ year of insurance sales experience preferred (not required)
  • Strong closer with excellent communication skills
  • Coachable, motivated, and results-driven
  • Tech-ready: PC/laptop (i5+, 8GB RAM), wired internet, USB headset

Powered by JazzHR

AAvd5WxA0c