ZipRecruiter

Log In

2

Remote Live Chat Agent Jobs in Raleigh, NC (NOW HIRING)

Pitch Health Solutions

Health Insurance Agent

Raleigh, NC · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Pitch Health Solutions

Health Insurance Agent

Durham, NC · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Healthpilot Technologies LLC

Be Seen First

Licensed Medicare Sales Agent (Seasonal)

Raleigh, NC · Remote

$26/hr

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

... live, work and play. We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

... live, work and play. We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

next page

Showing results 1-20

All JobsRemote Live Chat Agent JobsRemote Live Chat Agent Jobs in Raleigh, NC

Remote Live Chat Agent information

See Raleigh, NC salary details

$9

$21

$47

How much do remote live chat agent jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote live chat agent in Raleigh, NC is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $24.63 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Live Chat Agent?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a Remote Live Chat Agent job?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Remote Live Chat Agent jobs in Raleigh, NC? For Remote Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Remote Live Chat Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Live Chat Agent jobs? Cities near Raleigh, NC with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you

Customer Care Specialist - Remote NC

McQuade Organization

Raleigh, NC • On-site, Remote

$15.25 - $20/hr

Full-time

Medical, Life, Retirement

Posted 8 days ago

Job description

Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families
Who Thrives in This Role?
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • ✍ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

What You'll Do:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NC Raleigh 27610.

Apply