1

Reservations Jobs in Raleigh, NC (NOW HIRING)

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Host

Raleigh, NC · On-site

This position is responsible for greeting guests, managing reservations and waitlists, coordinating seating arrangements, and ensuring exceptional customer service throughout the guest's visit.

Host

Raleigh, NC · On-site

This position is responsible for greeting guests, managing reservations and waitlists, coordinating seating arrangements, and ensuring exceptional customer service throughout the guest's visit.

Host

Raleigh, NC · On-site

This position is responsible for greeting guests, managing reservations and waitlists, coordinating seating arrangements, and ensuring exceptional customer service throughout the guest's visit.

Host/Hostess

Raleigh, NC · On-site

$11 - $19/hr

In this role, you will manage reservations, welcome guests, lead them to their seats, and inform them of any specials. Your goal is to quickly build rapport with patrons and make them feel welcome.

Host/Hostess

Durham, NC · On-site

$10/hr

Seating and Reservations: * Manage the seating arrangements efficiently, ensuring that guests are seated in a timely and organized manner, considering server workload and reservations. * Keep track ...

Extension Agent, Ag

Raleigh, NC · On-site

$14 - $17.50/hr

Position Information Posting Number PG190766CE Position Number NE-00002561-0625 Position Type NC Cooperative Extension Department Information Job City & State Elizabeth City, NC Department NCCE ...

Location: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Van Body Specialist Ready to rev up your career? Are you a skilled technician interested in a rewarding career ...

Location: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Van Body Specialist Ready to rev up your career? Are you a skilled technician interested in a rewarding career ...

Extension Agent, Ag

Raleigh, NC · On-site

$14 - $17.50/hr

Position Information Posting Number PG190756CE Position Number W-00062268-0525 Position Type NC Cooperative Extension Department Information Job City & State Shelby, NC Department NC Cooperative ...

Assists the Manager on Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers. Answers the telephone in a timely, pleasant and courteous manner. Correctly ...

Assists the Manager on Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers. Answers the telephone in a timely, pleasant and courteous manner. Correctly ...

Host/Hostess

Cary, NC · On-site

$12 - $15/hr

Duties and Expectations: • Assists the Manager on Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers. • Answers the telephone in a timely, pleasant ...

Host/Hostess

Raleigh, NC · On-site

$12 - $16/hr

Duties and Expectations: • Assists the Manager on Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers. • Answers the telephone in a timely, pleasant ...

next page

Showing results 1-20

Reservations information

See Raleigh, NC salary details

$11

$18

$28

How much do reservations jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for reservations in Raleigh, NC is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.58 per hour, depending on experience, location, and employer.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What is a reservation job?

A reservation job involves managing bookings and scheduling for clients in industries such as hospitality, travel, or dining. Employees typically use reservation systems or software to confirm, modify, or cancel reservations and may need strong customer service skills. The role often requires attention to detail and good communication abilities.

What jobs pay $500,000 a year in the US?

Reservations roles typically do not pay $500,000 annually; such high salaries are usually found in executive, investment, or specialized medical positions. High-paying jobs often require advanced skills, extensive experience, or leadership responsibilities. For most reservation-related jobs, salaries are significantly lower than this threshold.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What are reservations in the context of a job?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are popular job titles related to Reservations jobs in Raleigh, NC? For Reservations jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Reservations jobs? Cities near Raleigh, NC with the most Reservations job openings:
Infographic showing various Reservations job openings in Raleigh, NC as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,601 per year, or $18.6 per hour.
Reservations and Sales Manager

Reservations and Sales Manager

Carolina Livery Service

Durham, NC • On-site

$60K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

We are seeking a Reservations And Sales Manager to join our team! This role represents an opportunity to take on a leadership role in an established and growing small business in the local area. You will serve as the first point of contact for recurring as well as first-time clients and will guide them through the reservations process, from quoting the service to the contract phase, and through the completion of the event.

Our planned start date for this position is June 1, 2026.

Responsibilities:

  • Respond to pricing inquiries from new and existing customers
  • Issue and follow up on service contracts
  • Maintain company social media accounts with regular posts
  • Draft staff agendas to ensure the event is completed to our performance standards
  • Generate service contracts and invoices for clients when they book service
  • Serve as on-site supervisor/coordinator for large events and assist dispatch in the office to ensure service delivery meets the promises made in the reservations process
  • Prospect and contact potential customers as well as maintaining relationships with the existing client base
  • Process customer payments and refunds as needed
  • Resolve customer inquiries and follow up after service to ensure customer satisfaction
  • Represent our service and fleet options to the public and inquirers
  • Hire and train event supervision staff
  • Requires some travel for conference attendance and continuing education

Qualifications:

  • Bachelors Degree with 3-5 years of professional experience in sales (in the hospitality industry is a plus)
  • Managerial and supervisory experience preferred
  • Demonstrable strength with mathematics to the extent required to provide accurate service estimates and quotes
  • Ability to build rapport with clients
  • Ability to develop and maintain an in-depth knowledge of our fleet and service offerings
  • Willingness and ability to take ownership of the reservations role and function largely independently once training has taken place
  • Strong negotiation skills, excellent verbal and written communication skills
  • Ability to work nights and weekends as needed
  • Strong Excel skills
  • Experience with Quickbooks online is a plus, but not essential
  • Scores on a few technical aptitude tests may be requested and taken into account in the hiring process
  • Foreign language skills are a plus (Spanish in particular)

Benefits include:

Health insurance

Vision Insurance

Dental Insurance

Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Accident Insurance

Critical Illness Insurance

Paid personal days

401k plan after 1 year with company contribution

Pay notes:

Base pay is budgeted between $60,000 and $68,000 annually, pay will be hourly

Base pay does not include bonuses, which are subject to performance metrics and company profits, but are expected to total at least $3000-$5000 in the first year, with the possibility of substantial increases in the second year (we can explain the bonus structure in more detail during the interview process)

There is an opportunity with this position to be placed on our company officer track. Promotion to a company officer position comes with a substantial bonus increase and is based on performance reviews.

Company Description

A premier ground transportation company serving the Carolinas since 1987