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Reservations Jobs in Raleigh, NC (NOW HIRING)

Logan's of the Carolinas

Host / Hostess

Garner, NC · On-site

This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. * Create positive first impressions that build ...

Logan's of the Carolinas

Host / Hostess

Garner, NC · On-site

This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. * Create positive first impressions that build ...

Logan's Roadhouse

Server Assistant

Garner, NC · On-site

This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. * Create positive first impressions that build ...

Apply Early

Logan's Roadhouse

Host / Hostess

Garner, NC · On-site

This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. * Create positive first impressions that build ...

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Showing results 1-20

All JobsReservations JobsReservations Jobs in Raleigh, NC

Reservations information

See Raleigh, NC salary details

$11

$18

$28

How much do reservations jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for reservations in Raleigh, NC is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.58 per hour, depending on experience, location, and employer.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What is a reservation job?

A reservation job involves managing bookings and scheduling for clients in industries such as hospitality, travel, or dining. Employees typically use reservation systems or software to confirm, modify, or cancel reservations and may need strong customer service skills. The role often requires attention to detail and good communication abilities.

What jobs pay $500,000 a year in the US?

Reservations roles typically do not pay $500,000 annually; such high salaries are usually found in executive, investment, or specialized medical positions. High-paying jobs often require advanced skills, extensive experience, or leadership responsibilities. For most reservation-related jobs, salaries are significantly lower than this threshold.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What are reservations in the context of a job?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are popular job titles related to Reservations jobs in Raleigh, NC? For Reservations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Reservations jobs in Raleigh, NC look for? The top searched job categories for Reservations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Reservations jobs? Cities near Raleigh, NC with the most Reservations job openings:
Reservations jobs near you
Infographic showing various Reservations job openings in Raleigh, NC as of June 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $38,601 per year, or $18.6 per hour.
Front Desk Agent

Front Desk Agent

CROWN HOTEL & TRAVEL MANAGEMENT LLC

Knightdale, NC • On-site

$14/hr

Part-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.

Part-Time 3pm-11pm

Benefits

  • Insurance (Medical, Dental and Vision)
  • Supplemental Insurance
  • Enhanced Paid Time Off (PTO) Plan
  • Paid Training
  • Fantastic Company Culture

Job Responsibilities

  • Receiving accommodation reservations from visitors
  • Taking the details of all arriving guests including payment information
  • Allocating rooms to all guests
  • Providing information to guests about the procedures, policies, and facilities of the hotel
  • Providing the guest with the necessary tourism information
  • Handling all customer concerns and queries
  • Issuing receipts to the guests
  • Ensuring the safety and security of all guests
  • Maintain all guest reservations in accordance with credit card security requirements
  • Balance and properly account for cash drawer at the desk for each shift
  • Maintain all training requirements as set forth by General Manager
  • Assisting guests with safety deposit box forms and keys as outlined by GM
  • Wear a provided uniform and name tag at all times on the property
  • Perform routine cleaning throughout the work area
  • Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
  • Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
  • Respond to guest’s requests for immediate repairs
  • Report lost-and-found items in accordance with hotel procedures
  • All other assigned duties

Qualifications/Requirements

  • High school diploma or equivalent
  • Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
  • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
  • Must display very good organization and time management skills
  • Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
  • Must be able to regularly lift and carry up to 20 pounds without assistance
  • To always maintain a high standard of personal hygiene and appearance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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