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Reservations Jobs (NOW HIRING)

The Jenkins Organization

Reservations

Bremen, GA · On-site

$14.25 - $17.75/hr

The Reservations Agent is responsible for communicating with guests via phone or in person and taking their resort reservations. Essential Job Functions * Obtain knowledge of the Rv resort, units ...

IHMS LLC.

Reservations Supervisor

Manhattan, NY · On-site

$38 - $41/hr

Reservations Supervisor DEPARTMENT: Reservations REPORTS TO: Director of Reservations _____ QUALIFICATION REQUIREMENTS: * 2-4 years of hotel reservations experience, with at least 1 year in a ...

Transdev

Reservations Supervisor

New Carrollton, MD · On-site

$24 - $25.50/hr

Reservations Supervisor Transdev is looking for a Reservations Manager to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to ...

Highgate Hotels

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Reservations Agent Requisition ID 2026-79134 Category Reservations Job Location US-TX-Fort Worth Property The Crescent Hotel Fort Worth Compensation Type Hourly Highgate Hotels Highgate is a premier ...

The Colonnade Hotel

Reservations Agent

Boston, MA

$17.50 - $21.75/hr

The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...

LIDO MANAGER LLC

Reservations Agent

Miami Beach, FL

$19/hr

We are looking for a Reservations Agent who wants to be more than a voice on the phone. We want someone who wants to immerse themselves in the world-class amenities they describe to our guests every ...

MOLLIE Aspen

Reservations Ambassador

Aspen, CO · On-site

$25/hr

The Reservations Ambassador at MOLLIE Aspen is a key role in ensuring exceptional guest service. Based in Aspen, CO, the Reservations Ambassador will be responsible for managing reservation inquiries ...

Omni Hotels & Resorts

Reservations Manager

Atlanta, GA · On-site

Oversee the reservations aspects of the hotel while ensuring that all group bookings are handled and processed efficiently and correctly, through consistent interactions with the Sales & Convention ...

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Reservations information

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$12

$19

$29

How much do reservations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

More about Reservations jobs
What cities are hiring for Reservations jobs? Cities with the most Reservations job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
What states have the most Reservations jobs? States with the most job openings for Reservations jobs include:
What job categories do people searching Reservations jobs look for? The top searched job categories for Reservations jobs are:
Reservations jobs near you
Infographic showing various Reservations job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations | Reservations Coordinator

Reservations.com

Miami Beach, FL • On-site

$17 - $21.75/hr

Other

Posted 6 days ago

Job description

Job Title

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for providing courteous and competent services to ensure room reservations for guests are processed efficiently.

Examples of Duties, includes but is not limited to the following:

  • Answer incoming reservation calls.
  • Complete reservation forms and enter cancellations, modifications, and reservations in the computerized reservation system.
  • Run all deposits owed on future reservations.
  • Contact Travel Agencies and Guests for appropriate payment.
  • Responding to all incoming emails in a timely manner.
  • Communicate to guests when deposits are not going through.
  • Process all cc auth forms for future reservations.
  • Process all refunds to guests who cancelled in the appropriate time.
  • Assist with both FIT/Wholesale reservations and group reservations.
  • Check availability and rates on a continuous basis.
  • Perform other related duties as assigned.
Qualifications
  • Well organized and demonstrated strong problem solving skills.
  • Must be detailed oriented and well organized.
  • Ability to operate multiple reservation systems.
  • Knowledge of room count information and basic functions of hotel operations.
  • Ability to communicate effectively and establish and maintain effective working relationships with staff.
  • Bilingual highly desirable.
  • High school education or equivalent. College degree preferred.

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