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Reservations Jobs (NOW HIRING)

The Jenkins Organization

Reservations

Bremen, GA · On-site

$14.25 - $17.75/hr

The Reservations Agent is responsible for communicating with guests via phone or in person and taking their resort reservations. Essential Job Functions * Obtain knowledge of the Rv resort, units ...

Royal Lahaina Resort

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Job Title Reservations Agent Company Highgate Hotels Location The Joule Dallas, TX Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an ...

Transdev

Reservations Supervisor

New Carrollton, MD · On-site

$24 - $25.50/hr

Reservations Supervisor Transdev is looking for a Reservations Manager to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to ...

White Lodging Careers

Reservations Agent

Saratoga, WY · On-site

$15 - $18.75/hr

We are hiring a Reservations Agent to join the Brush Creek Ranch Luxury Ranch Collection sales and reservations team. This is a hospitality sales role - we are open to qualified candidates with ...

White Lodging Services Corp

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

We are hiring a Reservations Agent to join the Brush Creek Ranch Luxury Ranch Collection sales and reservations team. This is a remote-friendly hospitality sales role - we are open to qualified ...

The Colonnade Hotel

Reservations Agent

Boston, MA

$17.50 - $21.75/hr

The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...

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Reservations information

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How much do reservations jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.
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Reservations jobs near you
Infographic showing various Reservations job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations | Reservations Coordinator

Reservations.com

Miami Beach, FL • On-site

$17 - $21.75/hr

Other

Posted 27 days ago

Job description

Job Title

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for providing courteous and competent services to ensure room reservations for guests are processed efficiently.

Examples of Duties, includes but is not limited to the following:

  • Answer incoming reservation calls.
  • Complete reservation forms and enter cancellations, modifications, and reservations in the computerized reservation system.
  • Run all deposits owed on future reservations.
  • Contact Travel Agencies and Guests for appropriate payment.
  • Responding to all incoming emails in a timely manner.
  • Communicate to guests when deposits are not going through.
  • Process all cc auth forms for future reservations.
  • Process all refunds to guests who cancelled in the appropriate time.
  • Assist with both FIT/Wholesale reservations and group reservations.
  • Check availability and rates on a continuous basis.
  • Perform other related duties as assigned.
Qualifications
  • Well organized and demonstrated strong problem solving skills.
  • Must be detailed oriented and well organized.
  • Ability to operate multiple reservation systems.
  • Knowledge of room count information and basic functions of hotel operations.
  • Ability to communicate effectively and establish and maintain effective working relationships with staff.
  • Bilingual highly desirable.
  • High school education or equivalent. College degree preferred.

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