Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Agent
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Agent
Boston, MA · On-site
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Agent
Boston, MA · On-site
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Manager
$75K - $85K/hr
Position Overview The Reservations Manager is responsible for managing all aspects of the reservations process, including individual bookings, group blocks, inventory management, and systems ...
Reservations Manager
$75K - $85K/hr
Position Overview The Reservations Manager is responsible for managing all aspects of the reservations process, including individual bookings, group blocks, inventory management, and systems ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Dallas, TX · On-site
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
Dallas, TX · On-site
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...
Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
$15.75 - $19.75/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
As a member of the Reservation team in Property Management, Reservations Specialists willhandle guest concerns and questions regarding their vacation from the time they are quoted aprice, until they ...
As a member of the Reservation team in Property Management, Reservations Specialists willhandle guest concerns and questions regarding their vacation from the time they are quoted aprice, until they ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
Job Title Reservations Sales Agent Company Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
Job Title Reservations Sales Agent Company Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
Aptos, CA · On-site
$20 - $21/hr
Reservations Agent Seascape Beach Resort - Aptos, CA 95003 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full-Time/Part-Time Job Shift Any Education Level High School Travel Percentage ...
Reservations Agent
Aptos, CA · On-site
$20 - $21/hr
Reservations Agent Seascape Beach Resort - Aptos, CA 95003 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full-Time/Part-Time Job Shift Any Education Level High School Travel Percentage ...
Reservations Agent
Boston, MA · On-site
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Agent
Boston, MA · On-site
$17.50 - $21.75/hr
The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...
Reservations Manager
Harwich, MA · On-site
$75K - $85K/yr
Position Overview The Reservations Manager is responsible for managing all aspects of the reservations process, including individual bookings, group blocks, inventory management, and systems ...
Reservations Manager
Harwich, MA · On-site
$75K - $85K/yr
Position Overview The Reservations Manager is responsible for managing all aspects of the reservations process, including individual bookings, group blocks, inventory management, and systems ...
Reservations Agent
Chicago, IL · On-site
$16.50 - $20.50/hr
The Reservations & Communications Agent is an essential member of the reservations dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a ...
Reservations Agent
Chicago, IL · On-site
$16.50 - $20.50/hr
The Reservations & Communications Agent is an essential member of the reservations dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a ...
Reservations Agent
$15.25 - $19.25/hr
The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue ...
Reservations Agent
$15.25 - $19.25/hr
The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue ...
Reservations Agent
San Juan, PR · On-site
$15.50 - $19.50/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations Agent
San Juan, PR · On-site
$15.50 - $19.50/hr
Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Reservations information
See salary details
$12.02 - $13.59
3% of jobs
$13.59 - $15.17
9% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$15.17 - $16.74
14% of jobs
The median wage is $18.21 / hr.
$16.74 - $18.31
25% of jobs
$18.31 - $19.89
20% of jobs
$20.35 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.46
12% of jobs
$21.46 - $23.03
8% of jobs
$23.03 - $24.61
3% of jobs
$24.61 - $26.18
3% of jobs
$26.18 - $27.75
1% of jobs
$27.75 - $29.33
1% of jobs
$12
$19
$29
How much do reservations jobs pay per hour?
As of Jun 28, 2026, the average hourly pay for reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?
To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.
What are some common challenges faced by reservations agents, and how can they be overcome?
Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.
What are reservations in the context of a job?
Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.
What is the difference between Reservations vs Customer Service Representative?
| Aspect | Reservations | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; some roles may require hospitality certifications | High school diploma; customer service training often preferred |
| Work Environment | Hotels, airlines, travel agencies | Call centers, retail, corporate offices |
| Industry Usage | Travel, hospitality, airline industries | Various sectors including retail, telecom, finance |
| Primary Focus | Booking and managing reservations | Assisting customers with inquiries and issues |
Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.
More about Reservations jobs
What cities are hiring for Reservations jobs? Cities with the most Reservations job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
What states have the most Reservations jobs? States with the most job openings for Reservations jobs include:
What job categories do people searching Reservations jobs look for? The top searched job categories for Reservations jobs are:
Job description
Compensation TypeHourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
LocationThe Joule Dallas, TX
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination-a forerunner in the renaissance of downtown Dallas.
OverviewThe Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards. Â
Responsibilities- Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
- Answer guest inquiries about hotel services, facilities and hours of operation.
- Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
- Enter reservations into the computer according to standard operating procedures.
- Communicate and work closely with the Sales Department concerning group bookings.
- Maintain availability calendar and communicate all relevant information to the operations staff.
- Maintain accurate files and reports.
- Handle all special reservations, to include V.I.P. reservations, packages and discounts.
- Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
- Attend and give input on trends and opportunities to maximize revenue.
- Complete forecasts as required by management.
- Monitor daily sales activity and alert Front Desk Manager of sold out nights, group status and possible problem situations.
- Post no-show revenue daily, if required at property.
- Process travel agent checks, if required at property.
- Be able to perform all duties of a Front Desk Agent and assist at front desk as needed.
- Communicate availability to wholesalers.
- Call for occupancy at area hotels.
- File reservations and group contracts.
- Review Reservations logbook and Guest Request log on a daily basis.
- Send confirmations.
- Process advance deposit/balance sheet.
- Process brochure requests.
- Forecast packages according to hotel standards.
- Research travel agent commissions.
- High School diploma or equivalent required.
- Experience in a hotel or a related field preferred.
- College course work in related field helpful.