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Reservations Jobs in Wisconsin (NOW HIRING)

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Reservation Manager

Madison, WI ยท On-site

$15/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

This position will be responsible for managing reservations and greeting/seating guests with a welcoming demeanor. Position Summary: The Host position is an integral part of a restaurant kitchen team ...

This position will be responsible for managing reservations and greeting/seating guests with a welcoming demeanor. Position Summary: The Host position is an integral part of a restaurant kitchen team ...

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Reservations information

See Wisconsin salary details

$12

$19

$29

How much do reservations jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for reservations in Wisconsin is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.35 per hour, depending on experience, location, and employer.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What is a reservation job?

A reservation job involves managing bookings and scheduling for clients in industries such as hospitality, travel, or dining. Employees typically use reservation systems or software to confirm, modify, or cancel reservations and may need strong customer service skills. The role often requires attention to detail and good communication abilities.

What jobs pay $500,000 a year in the US?

Reservations roles typically do not pay $500,000 annually; such high salaries are usually found in executive, investment, or specialized medical positions. High-paying jobs often require advanced skills, extensive experience, or leadership responsibilities. For most reservation-related jobs, salaries are significantly lower than this threshold.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What are reservations in the context of a job?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the most commonly searched types of Reservations jobs in Wisconsin? The most popular types of Reservations jobs in Wisconsin are:
What are popular job titles related to Reservations jobs in Wisconsin? For Reservations jobs in Wisconsin, the most frequently searched job titles are:
Infographic showing various Reservations job openings in Wisconsin as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,081 per year, or $19.3 per hour.
Reservations Supervisor and Owner Liaison

Reservations Supervisor and Owner Liaison

The Abbey Resort

Fontana, WI โ€ข On-site

$18/hr

Full-time

Posted yesterday


Job description

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
BASIC FUNCTION: The Reservations & Owner Liaison Supervisor is responsible for overseeing the daily operations of the Reservations Department while serving as the primary liaison for condominium and villa owners participating in the Abbey Resort rental program. This working supervisory role provides leadership, coaching, and operational support to the Reservations team while ensuring exceptional guest service, reservation accuracy, and owner satisfaction. The position works closely with the Director of Front Office and other resort departments to support revenue goals, owner communications and support, and the overall guest experience.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
  • High school graduate or equivalent.
  • Two years reservations experience preferred.
  • Knowledge of basic computer programs.
  • One-year supervisory experience in reservations or front desk preferred.
  • Must have the ability to maintain confidentiality and exercise sound judgment when handling owner information
  • Must be able to organize time effectively and work flexible and extended hours if necessary
  • Must have basic mathematical skills for simple calculations
  • Must be able to work with minimal supervision
  • Able to sit for extended periods of time, able to lift supplies, packages, etc.
  • Able to perform several tasks simultaneously
  • Must be able to proofread

ESSENTIAL FUNCTIONS:
  • Assist the Director of Front Office, Director of Rooms, General Manager as needed.
  • Assists Reservations Team with reservations reports and produces the reports based on business needs.
  • Upsell the property to future and past guests by making reservations daily.
  • Monitor booking patterns and call volume to assist in proper staffing.
  • Maintain knowledge of resort amenities, promotions, packages, and special events
  • Support cross-functional communication with Front Office, Sales, Accounting, Housekeeping, and Revenue Management.
  • Shift coverage in the event of staff absence.
  • Coach, mentor, and train Reservations Agents
  • Resolve reservation discrepancies involving guests and third party booking partners
  • Check Reservations booked for accuracy.
  • Cancellations are processed and charged appropriately if applicable.
  • Make certain that all daily functions are executed.
  • Assist with input on all employee reviews.
  • Be able to explain the rental program to current owners.
  • Maintain information on the owner's website and set new owners up with id's and passwords.
  • Transcribe the meeting recordings and agendas.
  • Keep record of written minutes from all board meetings.
  • Serve as the primary point of contact for owners that have units on the rental program and possible new rental unit owners
  • Making of all Owner reservations
  • Tracking owner stays to ensure that they are complying with the condo declaration and not over the allotted amount of stays.
  • Maintain confidential owner information with discretion

MARGINAL FUNCTIONS:
  • Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Perform other tasks and duties as assigned
  • Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours
  • Become familiar with Group Rooms functions so questions can be answered when Group Rooms Coordinator or Manager is not present
  • Supervise all employees and exercise decision making when Manager is not present

Rectify Housekeeping and Engineering charges.
  • Provide support to the Front Desk or Bell/Valet/Transportation.

ENVIRONMENT: Indoor shared office setting with a desk, file cabinets, computers, telephones and with brightly lit fluorescent overhead lights. Comfortable ventilation with little circulation of air.
We are an Equal Opportunity Employer
M/F/D/V