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Reservations Jobs in Wisconsin (NOW HIRING)

The Edgewater Hotel

Reservations Agent

Madison, WI · On-site

$16 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply ...

The Edgewater Hotel

Reservations Agent

Madison, WI · On-site

$16.25 - $20.25/hr

What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply ...

U-Haul

Reservation Manager

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Manager

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Manager

Green Bay, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Uncle Mike's

Restaurant Host

Appleton, WI · On-site

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

Uncle Mike's

Restaurant Host

Appleton, WI · On-site

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

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All JobsReservations JobsReservations Jobs in Wisconsin

Reservations information

See Wisconsin salary details

$12

$19

$29

How much do reservations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reservations in Wisconsin is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.35 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Wisconsin?

The most popular types of Reservations jobs in Wisconsin are:

What are popular job titles related to Reservations jobs in Wisconsin?

For Reservations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Wisconsin look for?

The top searched job categories for Reservations jobs in Wisconsin are:

Reservations jobs near you
Infographic showing various Reservations job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,081 per year, or $19.3 per hour.

Reservations Agent

The Edgewater Hotel

Madison, WI • On-site

$16 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

What We Accomplish Together
A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and organizational skills to effectively manage all guest and administrative requests in an efficient and professional manner. You will work with many different departments to ensure guest bookings arrivals, guest service calls, and departures are seamless for our guests as they enjoy our luxury property. The Edgewater demands the highest quality of customer service and the reservations agent position is where you hard work ethic and exceptional customer service skills are appreciated and recognized.
What We Have
  • Flexible scheduling including days, nights and weekends.
  • A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance.
  • Discounts to our 3 onsite restaurants.
  • Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels.
  • Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
What You Have
  • Previous guest service experience. Experience within a hospitality role is a plus.
  • Ability to display a high level of integrity and professionalism at all times in dealing with guests and employees.
  • Ability to multi-task, prioritize responsibilities, and handle other special projects as needed.
  • A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
  • Collaborates well with others and recognizes the importance of being part of a team.
  • The ability to assist other departments in the Rooms Division, including the Front Desk and Guest Services teams.
  • Ability to effectively deal with guest and employee concerns in a positive and effective manner by listening to the concern, demonstrating empathy, and providing positive and proactive solutions.
  • Ability to access, read and accurately input information using a moderately complex computer system.
  • Excellent customer service skills with a detail-oriented mind.
  • A calm demeanor in a high pressure and stressful environment with the ability to respond properly in any hotel emergency or safety situation.
  • Ability to sit and work in confined spaces for long periods of time.
  • A flexible schedule to accommodate our weekend and holiday availability.

Working Conditions
This position operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position requires weekend work.
Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear fluently in English. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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