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Reservations Jobs in Wisconsin (NOW HIRING)

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Uncle Mike's

Restaurant Host

Appleton, WI

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Manny's Parkside

Host

Manitowish Waters, WI · On-site

This position will be responsible for managing reservations and greeting/seating guests with a welcoming demeanor. Position Summary: The Host position is an integral part of a restaurant kitchen team ...

IHG Hotels & Resorts

Night Audit - Part-Time

Sauk City, WI · On-site

$14 - $18.75/hr

The night auditor's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work ...

Dream Golf

Host @ Sand Valley

Nekoosa, WI

$9/hr

Manage reservations. * Escort customers to assigned dining or bar areas. * Provide menus and announce Waiter/Waitress's name. * Greet customers upon their departure. * Coordinate with wait staff ...

Lever Organic

Host @ Sand Valley

Nekoosa, WI

$9/hr

Manage reservations. * Escort customers to assigned dining or bar areas. * Provide menus and announce Waiter/Waitress's name. * Greet customers upon their departure. * Coordinate with wait staff ...

Dream Golf

Host @ Sand Valley

Nekoosa, WI · On-site

$9/hr

Manage reservations. * Escort customers to assigned dining or bar areas. * Provide menus and announce Waiter/Waitress's name. * Greet customers upon their departure. * Coordinate with wait staff ...

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All JobsReservations JobsReservations Jobs in Wisconsin

Reservations information

See Wisconsin salary details

$12

$19

$29

How much do reservations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservations in Wisconsin is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.35 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Wisconsin?

The most popular types of Reservations jobs in Wisconsin are:

What are popular job titles related to Reservations jobs in Wisconsin?

For Reservations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Wisconsin look for?

The top searched job categories for Reservations jobs in Wisconsin are:

Reservations jobs near you
Infographic showing various Reservations job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,081 per year, or $19.3 per hour.

Front Desk Lead

ROI Hospitality Development

Rhinelander, WI • On-site

$15.75 - $20.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
 
Benefits
  • Medical and Dental Insurance
  • PTO
  • Competitive Pay
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Disability Insurance
  • Hotel Room Discounts
  • Ongoing Training and Career Development
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ or Opera
  • Customer service experience
  • Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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