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Resort Reservations Agent Jobs (NOW HIRING)

Reservations Agent

Treasure Island, FL

$15 - $18.75/hr

TradeWinds Resort Reservations Agent Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination ...

Reservations

Bremen, GA

$14.25 - $17.75/hr

Our leaders serve a diverse sector of the RV resort / hospitality industry. The Reservations Agent is responsible for communicating with guests via phone or in person and taking their resort ...

Reservations Agent

Aspen, CO

$19.25 - $24.25/hr

Hotel Jerome Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent ... Creating a genuine, informative, and personalized guest resort reservations experience by ...

Reservations Agent

Blowing Rock, NC

$14 - $17.50/hr

THE ROLE Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for ...

Reservations Agent

Blowing Rock, NC

$14 - $17.50/hr

Description ABOUT CHETOLA RESORT For over 175 years, Chetola Resort has offered guests a timeless ... The Reservations Agent plays a critical role in shaping the guest experience from the very first ...

Reservations Agent

Blowing Rock, NC · On-site

$14 - $17.50/hr

THE ROLE Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for ...

Reservations Agent

Blowing Rock, NC · On-site

$14 - $17.50/hr

ABOUT CHETOLA RESORT For over 175 years, Chetola Resort has offered guests a timeless mountain ... The Reservations Agent plays a critical role in shaping the guest experience from the very first ...

Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability ...

Reservations Agent Seascape Beach Resort - Aptos, CA 95003 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full-Time/Part-Time Job Shift Any Education Level High School Travel Percentage ...

Reservations Agent

Gaylord, MI · On-site

$14.50 - $18/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a ... The Reservations Agent provides essential administrative and operational support to the ...

Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability ...

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Location Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Location Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Reservations Agent

Key West, FL

$15.75 - $19.75/hr

Location Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Reservations Agent

Key West, FL

$15.75 - $19.75/hr

Location Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Reservations Agent

Treasure Island, FL

$15 - $18.75/hr

TradeWinds Resort is seeking a motivated, sales-oriented Reservations Agent to join our high-energy team. This role is responsible for assisting potential guests in booking accommodations at both of ...

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Resort Reservations Agent information

See salary details

$11

$17

$22

How much do resort reservations agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for resort reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Reservations Agent, and why are they important?

To thrive as a Resort Reservations Agent, you need strong customer service skills, attention to detail, and experience in hospitality, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport and handle guest inquiries efficiently. These skills are vital for ensuring a seamless guest experience, maximizing bookings, and maintaining the resort's reputation.

What is the difference between Resort Reservations Agent vs Hotel Front Desk Agent?

AspectResort Reservations AgentHotel Front Desk Agent
CredentialsCustomer service experience, reservation system knowledgeCustomer service experience, front desk software familiarity
Work EnvironmentCall centers, reservation offices, online booking platformsHotel lobby, front desk, in-person guest interactions
Employer & IndustryResorts, hospitality industry, travel agenciesHotels, hospitality industry, travel industry
Search & Comparison IntentReservations, booking, customer serviceCheck-in/check-out, guest services, front desk duties

While both roles involve guest interaction and customer service, a Resort Reservations Agent primarily handles booking and reservation inquiries, often remotely or via phone and online systems. In contrast, a Hotel Front Desk Agent manages guest check-ins, check-outs, and in-person guest services. Understanding these differences helps job seekers find the role that best matches their skills and career goals within the hospitality industry.

What are some common challenges faced by Resort Reservations Agents and how can they be managed?

Resort Reservations Agents often manage high volumes of calls and inquiries, particularly during peak travel seasons, which can be challenging. Handling guest requests, last-minute changes, and occasional complaints while maintaining a positive and professional attitude requires strong communication and problem-solving skills. Effective time management and familiarity with reservation systems help agents stay organized and efficient. Building good relationships with colleagues in other departments, such as front desk and housekeeping, also enhances the ability to resolve guest issues quickly and provide seamless service.

What does a Resort Reservations Agent do?

A Resort Reservations Agent is responsible for assisting guests with booking accommodations at a resort. They handle inquiries about room availability, rates, and amenities, and process reservations via phone, email, or online platforms. Additionally, they provide information on resort services, assist with special requests, and ensure guest details are accurately recorded to guarantee a smooth check-in experience. Their role is essential in delivering excellent customer service and maximizing occupancy for the resort.
More about Resort Reservations Agent jobs
Infographic showing various Resort Reservations Agent job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 25% Part Time, 1% Temporary, and 13% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

$15 - $18.75/hr

Other

Posted 12 days ago


Job description

TradeWinds Resort Reservations Agent

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach!

TradeWinds Resort is seeking a motivated, sales-oriented Reservations Agent to join our high-energy team. This role is responsible for assisting potential guests in booking accommodations at both of our award-winning properties. The ideal candidate will thrive in a fast-paced environment, confidently engaging with guests through inbound and outbound phone calls, e-mails, and online chats. More than order-taking, this position requires a genuine passion for hospitality and the ability to match guest needs with the perfect resort experience.

Qualifications
  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • College course work in related field helpful.
  • Prior call center, Sales, telemarketing, or customer service experience preferred.
  • Strong self-motivation, resilience, and a drive to consistently achieve results.
  • Excellent organizational skills with the ability to manage multiple tasks with accuracy and attention to detail.
  • Initiative and independence in working toward personal and team objectives.
  • Familiarity with Opera Cloud and/or Revinate Sales Hub (NAVIS) is a plus, though not required—training provided.
  • Availability to work a full-time schedule within the operating hours of 8:00 a.m. – 8:00 p.m. (Subject to change), Sunday through Saturday, including weekends and holidays.