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Tracking Agent Jobs (NOW HIRING)

... tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. • Conduct structured testing of new agent capabilities using standardized eval harnesses ...

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

Implement continuous quality monitoring for post-go-live agentic solutions -- tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

Collaborate with insurance carriers for successful agent complaint tracking, agent coaching, audits, HIPAA risk assessments, and corrective action plans * Participate in monthly carrier compliance ...

Collaborate with insurance carriers for successful agent complaint tracking, agent coaching, audits, HIPAA risk assessments, and corrective action plans * Participate in monthly carrier compliance ...

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Office Manager Assistant

Billings, MT · On-site

$18 - $20/hr

Maintain Safety Manual and Emergency Plan as needed * Assist with tracking agent information such as birthdays, anniversaries, access codes, certifications and other documents as requested. Send out ...

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Tracking Agent information

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$10

$22

$55

How much do tracking agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for tracking agent in the United States is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What are tracking agents?

Tracking agents are professionals responsible for monitoring and managing the movement of goods, shipments, or assets from one location to another. They typically work for logistics companies, freight forwarders, or in supply chain management, ensuring that shipments are tracked, documented, and delivered on time. Their duties often include updating tracking systems, communicating with carriers or clients, and resolving any issues that may arise during transit. Tracking agents play a vital role in ensuring transparency and efficiency in the transportation process.

What are some common challenges Tracking Agents face and how can they be overcome?

Tracking Agents often encounter challenges such as coordinating with multiple departments, ensuring timely and accurate updates, and managing high volumes of shipments or assets. Clear communication and strong organizational skills are essential for overcoming these obstacles. Leveraging tracking software, maintaining up-to-date records, and proactively addressing potential delays can help Tracking Agents handle these challenges efficiently. Collaborating closely with logistics, customer service, and operations teams also plays a key role in ensuring smooth workflow and problem resolution.

What is the difference between Tracking Agent vs Shipping Coordinator?

AspectTracking AgentShipping Coordinator
Required CredentialsHigh school diploma; certifications varyHigh school diploma; logistics or shipping certifications
Work EnvironmentLogistics centers, warehouses, transportation hubsOffices, warehouses, shipping departments
Employer & Industry UsageLogistics, transportation, freight companiesRetail, manufacturing, distribution companies
Common Search & ComparisonTracking Agent vs Shipping Coordinator

Tracking Agents primarily monitor and update shipment statuses, ensuring accurate tracking information. Shipping Coordinators manage the entire shipping process, including scheduling, documentation, and coordination with carriers. While both roles involve logistics, Tracking Agents focus on tracking and status updates, whereas Shipping Coordinators oversee the broader shipping operations.

What are the key skills and qualifications needed to thrive as a Tracking Agent, and why are they important?

To thrive as a Tracking Agent, you need strong attention to detail, organizational skills, and experience in logistics or supply chain management, often supported by a high school diploma or relevant certification. Familiarity with shipment tracking software, GPS systems, and transport management platforms is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These competencies ensure accurate shipment monitoring, timely issue resolution, and high customer satisfaction in fast-paced logistics environments.
More about Tracking Agent jobs
Infographic showing various Tracking Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,664 per year, or $22.4 per hour.
Domestic Customer Tracking Agent I

Domestic Customer Tracking Agent I

The LaSalle Network Inc

Palatine, IL

$21 - $22/hr

Other

Posted 8 days ago


Job description

Logistics Coordinator

LaSalle Network has partnered with a growing logistics company seeking a Logistics Coordinator who is sharp, reliable, and thrives in a high-energy environment. You will be the go-to for shipment tracking and proactive communication.

Logistics Coordinator Responsibilities

  • Track and monitor shipment movements from start to finish
  • Maintain accurate and detailed shipment records and notes
  • Communicate delays or issues quickly to internal teams
  • Collaborate with field offices, agents, and carrier networks
  • Step in to resolve service disruptions with urgency
  • Manage incoming calls and emails professionally
  • Build and maintain strong relationships with external partners

Logistics Coordinator Requirements

  • Required prior experience in logistics including Dispatcher, Domestic Coordinator, Logistics Clerk, Track and Trace, or similar roles
  • Strong attention to detail and ability to multitask
  • Excellent written and verbal communication skills
  • Ability to stay calm under pressure and meet tight deadlines
  • Comfortable navigating shipment tracking systems and technology

Key Details

  • Compensation: $21-22 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Location: Palatine
  • Hours: Monday through Friday, 8 a.m. to 5 p.m.

Jessica Black Recruiter LaSalle Network LNOSHR #LI-JB1

LaSalle Network is an Equal Opportunity Employer m/f/d/v.


LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998