ZipRecruiter

Log In

1

Tracking Agent Jobs (NOW HIRING)

PepsiCo

Principal AI Architect/Engineer

Plano, TX · On-site

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

PepsiCo

Principal AI Architect/Engineer

Plano, TX

Implement continuous quality monitoring for post-go-live agentic solutions -- tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

PepsiCo

Principal AI Architect/Engineer

Plano, TX

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

Robert Half

Collections Team Lead

Arlington Heights, IL · On-site

$55K - $70K/yr

Oversee dialer performance by launching campaigns, tracking agent-level results, and adjusting activity to improve outreach effectiveness. * Partner with management to review reporting, evaluate ...

Western Union

Regional Sales Support

Pleasant Hill, CA · On-site

$24.50 - $33.25/hr

Support the complete agent lifecycle for Western Union, Vigo, and OV agents, including lead generation and classification, pipeline tracking, agent enrollment, setup, activation, ongoing support ...

T-Mobile

Systems Reliability Engineer

Overland Park, KS · On-site

$56.25 - $74.75/hr

Builds and maintains observability and monitoring for AI agent workflows - tracking agent accuracy, SLA compliance, and anomaly detection - enabling the team's Human-in-the-Loop governance model and ...

HUB

Commercial Tracking Specialist

Irving, TX · Hybrid

$20/hr

Review and input insurance documentation in proprietary loaninsurance tracking system * Review ... Initiate and sustain communication with clients, agent, and employees, as needed * Maintain ...

next page

Showing results 1-20

All JobsTracking Agent Jobs

Tracking Agent information

See salary details

$10

$22

$55

How much do tracking agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for tracking agent in the United States is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What is a tracking agent?

Tracking agents are professionals responsible for monitoring and managing the movement of goods, shipments, or assets from one location to another. They typically work for logistics companies, freight forwarders, or in supply chain management, ensuring that shipments are tracked, documented, and delivered on time. Their duties often include updating tracking systems, communicating with carriers or clients, and resolving any issues that may arise during transit. Tracking agents play a vital role in ensuring transparency and efficiency in the transportation process.

What are some common challenges tracking agents face and how can they be overcome?

Tracking Agents often encounter challenges such as coordinating with multiple departments, ensuring timely and accurate updates, and managing high volumes of shipments or assets. Clear communication and strong organizational skills are essential for overcoming these obstacles. Leveraging tracking software, maintaining up-to-date records, and proactively addressing potential delays can help Tracking Agents handle these challenges efficiently. Collaborating closely with logistics, customer service, and operations teams also plays a key role in ensuring smooth workflow and problem resolution.

What is the difference between Tracking Agent vs Shipping Coordinator?

AspectTracking AgentShipping Coordinator
Required CredentialsHigh school diploma; certifications varyHigh school diploma; logistics or shipping certifications
Work EnvironmentLogistics centers, warehouses, transportation hubsOffices, warehouses, shipping departments
Employer & Industry UsageLogistics, transportation, freight companiesRetail, manufacturing, distribution companies
Common Search & ComparisonTracking Agent vs Shipping Coordinator

Tracking Agents primarily monitor and update shipment statuses, ensuring accurate tracking information. Shipping Coordinators manage the entire shipping process, including scheduling, documentation, and coordination with carriers. While both roles involve logistics, Tracking Agents focus on tracking and status updates, whereas Shipping Coordinators oversee the broader shipping operations.

What are the key skills and qualifications needed to thrive as a tracking agent, and why are they important?

To thrive as a Tracking Agent, you need strong attention to detail, organizational skills, and experience in logistics or supply chain management, often supported by a high school diploma or relevant certification. Familiarity with shipment tracking software, GPS systems, and transport management platforms is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These competencies ensure accurate shipment monitoring, timely issue resolution, and high customer satisfaction in fast-paced logistics environments.
More about Tracking Agent jobs
What job categories do people searching Tracking Agent jobs look for? The top searched job categories for Tracking Agent jobs are:
Tracking Agent jobs near you
Infographic showing various Tracking Agent job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $46,664 per year, or $22.4 per hour.

Domestic Customer Tracking Agent I

The LaSalle Network Inc

Palatine, IL • On-site

$21 - $22/hr

Other

Re-posted 13 days ago

Job description

Logistics Coordinator

LaSalle Network has partnered with a growing logistics company seeking a Logistics Coordinator who is sharp, reliable, and thrives in a high-energy environment. You will be the go-to for shipment tracking and proactive communication. Must have prior logistics experience, specifically candidates with backgrounds such as Dispatcher, Domestic Coordinator, Logistics Clerk, or Track and Trace Specialist.

  • Track and monitor shipment movements from start to finish
  • Maintain accurate and detailed shipment records and notes
  • Communicate delays or issues quickly to internal teams
  • Collaborate with field offices, agents, and carrier networks
  • Step in to resolve service disruptions with urgency
  • Manage incoming calls and emails professionally
  • Build and maintain strong relationships with external partners

Logistics Coordinator Requirements

  • Required prior experience in logistics including Dispatcher, Domestic Coordinator, Logistics Clerk, Track and Trace, or similar roles
  • Strong attention to detail and ability to multitask
  • Excellent written and verbal communication skills
  • Ability to stay calm under pressure and meet tight deadlines
  • Comfortable navigating shipment tracking systems and technology

Key Details

  • Compensation: $21-22 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Location: Palatine
  • Hours: Monday through Friday, 8 a.m. to 5 p.m.

Jessica Black Recruiter LaSalle Network LNOSHR #LI-JB1 LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite.

LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998

View All LaSalle Network Jobs

Apply