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Tracking Agent Jobs (NOW HIRING)

PepsiCo

Principal AI Architect/Engineer

Plano, TX · On-site

... tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. • Conduct structured testing of new agent capabilities using standardized eval harnesses ...

PepsiCo

Principal AI Architect/Engineer

Plano, TX

Implement continuous quality monitoring for post-go-live agentic solutions -- tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

PepsiCo

Principal AI Architect/Engineer

Plano, TX · On-site

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

PepsiCo

Principal AI Architect/Engineer

Plano, TX

Implement continuous quality monitoring for post-go-live agentic solutions - tracking agent success rate, tool-call fidelity, latency distributions, and user outcome proxies. * Conduct structured ...

Chalk

Developer Relations - Content and Docs

San Francisco, CA · On-site

$144K - $150K/yr

... tracking, agent eval harnesses). Company : Chalk is a data platform for AI inference that provides the infrastructure needed to operationalize machine learning and AI. Founded in 2022, the company is ...

HUB

Commercial Tracking Specialist

Irving, TX · Hybrid

$20/hr

Review and input insurance documentation in proprietary loaninsurance tracking system * Review ... Initiate and sustain communication with clients, agent, and employees, as needed * Maintain ...

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Tracking Agent information

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How much do tracking agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for tracking agent in the United States is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What are tracking agents?

Tracking agents are professionals responsible for monitoring and managing the movement of goods, shipments, or assets from one location to another. They typically work for logistics companies, freight forwarders, or in supply chain management, ensuring that shipments are tracked, documented, and delivered on time. Their duties often include updating tracking systems, communicating with carriers or clients, and resolving any issues that may arise during transit. Tracking agents play a vital role in ensuring transparency and efficiency in the transportation process.

What are some common challenges Tracking Agents face and how can they be overcome?

Tracking Agents often encounter challenges such as coordinating with multiple departments, ensuring timely and accurate updates, and managing high volumes of shipments or assets. Clear communication and strong organizational skills are essential for overcoming these obstacles. Leveraging tracking software, maintaining up-to-date records, and proactively addressing potential delays can help Tracking Agents handle these challenges efficiently. Collaborating closely with logistics, customer service, and operations teams also plays a key role in ensuring smooth workflow and problem resolution.

What is the difference between Tracking Agent vs Shipping Coordinator?

AspectTracking AgentShipping Coordinator
Required CredentialsHigh school diploma; certifications varyHigh school diploma; logistics or shipping certifications
Work EnvironmentLogistics centers, warehouses, transportation hubsOffices, warehouses, shipping departments
Employer & Industry UsageLogistics, transportation, freight companiesRetail, manufacturing, distribution companies
Common Search & ComparisonTracking Agent vs Shipping Coordinator

Tracking Agents primarily monitor and update shipment statuses, ensuring accurate tracking information. Shipping Coordinators manage the entire shipping process, including scheduling, documentation, and coordination with carriers. While both roles involve logistics, Tracking Agents focus on tracking and status updates, whereas Shipping Coordinators oversee the broader shipping operations.

What are the key skills and qualifications needed to thrive as a Tracking Agent, and why are they important?

To thrive as a Tracking Agent, you need strong attention to detail, organizational skills, and experience in logistics or supply chain management, often supported by a high school diploma or relevant certification. Familiarity with shipment tracking software, GPS systems, and transport management platforms is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These competencies ensure accurate shipment monitoring, timely issue resolution, and high customer satisfaction in fast-paced logistics environments.
More about Tracking Agent jobs
What job categories do people searching Tracking Agent jobs look for? The top searched job categories for Tracking Agent jobs are:
Tracking Agent jobs near you
Infographic showing various Tracking Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,664 per year, or $22.4 per hour.
Domestic Customer Tracking Agent I

Domestic Customer Tracking Agent I

The LaSalle Group

Palatine, IL • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Job description

LaSalle Network has partnered with a growing logistics company seeking a Logistics Coordinator who is sharp, reliable, and thrives in a high-energy environment. You will be the go-to for shipment tracking and proactive communication.
Must have prior logistics experience, specifically candidates with backgrounds such as Dispatcher, Domestic Coordinator, Logistics Clerk, or Track and Trace Specialist.
Logistics Coordinator Responsibilities
  • Track and monitor shipment movements from start to finish
  • Maintain accurate and detailed shipment records and notes
  • Communicate delays or issues quickly to internal teams
  • Collaborate with field offices, agents, and carrier networks
  • Step in to resolve service disruptions with urgency
  • Manage incoming calls and emails professionally
  • Build and maintain strong relationships with external partners

Logistics Coordinator Requirements
  • Required prior experience in logistics including Dispatcher, Domestic Coordinator, Logistics Clerk, Track and Trace, or similar roles
  • Strong attention to detail and ability to multitask
  • Excellent written and verbal communication skills
  • Ability to stay calm under pressure and meet tight deadlines
  • Comfortable navigating shipment tracking systems and technology

Key Details
  • Compensation: $21-22 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Location: Palatine
  • Hours: Monday through Friday, 8 a.m. to 5 p.m.

Jessica Black
Recruiter
LaSalle Network
LNOSHR
#LI-JB1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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