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At Your Service Agent information

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How much do at your service agent jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for at your service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between At Your Service Agent vs Customer Service Representative?

AspectAt Your Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, hospitality
Industry UsageCommon in service industries like retail, hospitality, travelCommon across various industries including retail, telecom, banking
Job FocusAssisting customers with inquiries, bookings, and issuesHandling customer inquiries, complaints, and support

Both roles involve assisting customers and require similar credentials. However, At Your Service Agent often emphasizes direct customer interaction in retail or hospitality settings, while Customer Service Representative roles are broader, spanning multiple industries. The choice depends on the specific industry and job environment.

More about At Your Service Agent jobs
What cities are hiring for At Your Service Agent jobs? Cities with the most At Your Service Agent job openings:
What states have the most At Your Service Agent jobs? States with the most job openings for At Your Service Agent jobs include:
What job categories do people searching At Your Service Agent jobs look for? The top searched job categories for At Your Service Agent jobs are:
At Your Service Agent jobs near you
Infographic showing various At Your Service Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

At Your Service Agent

Crescent Hotels & Resorts

Virginia Beach, VA

$15 - $18.75/hr

Other

Posted 10 days ago

Job description

Guest Service Representative

Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction with result.

Job Duties:

  • Answer incoming calls from guests, both external and in-house.
  • Communicate guest needs to the appropriate department and follow up to ensure that requests have been handled.
  • Take room service orders.
  • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
  • Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Desired Qualifications:

  • Previous guest service experience required. Hotel experience preferred.
  • A friendly and professional demeanor
  • The ability to multitask
  • Strong computer skills
  • High School Diploma required

Behaviors:

  • Loyal: Shows firm and constant support to a cause (Preferred)
  • Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations:

  • Preferred Peer Recognition: Inspired to perform well by the praise of coworkers
  • Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Preferred Job Security: Inspired to perform well by the knowledge that your job is safe

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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