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At Your Service Agent Jobs in Colorado (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

... grow your career, we would love to have you on board. Why This Role? Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

... grow your career, we would love to have you on board. Why This Role? Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

... grow your career, we would love to have you on board. Why This Role? Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites ...

Peachtree Group

Guest Service Agent

Highlands Ranch, CO · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... For further information, please review the Know Your Rights notice from the Department of Labor.

Stonebridge Companies

Guest Service Agent

Westminster, CO · On-site

$15.75 - $20/hr

Guest Service Agent Westminster, Colorado The Guest Service Agent is responsible for ensuring ... Duties, responsibilities, and activities may change at any time with or without notice. Equal ...

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At Your Service Agent information

What is the difference between At Your Service Agent vs Customer Service Representative?

AspectAt Your Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, hospitality
Industry UsageCommon in service industries like retail, hospitality, travelCommon across various industries including retail, telecom, banking
Job FocusAssisting customers with inquiries, bookings, and issuesHandling customer inquiries, complaints, and support

Both roles involve assisting customers and require similar credentials. However, At Your Service Agent often emphasizes direct customer interaction in retail or hospitality settings, while Customer Service Representative roles are broader, spanning multiple industries. The choice depends on the specific industry and job environment.

What is an At Your Service Agent?

An At Your Service Agent is a customer service representative who assists clients by answering inquiries, resolving issues, and providing support, often in hospitality, retail, or service industries. They typically require good communication skills and may use tools like CRM software to manage customer interactions.

What qualifications do I need to be an At Your Service Agent?

To become an At Your Service Agent, candidates typically need a high school diploma or equivalent. Strong communication skills, customer service experience, and the ability to work flexible hours are often required; some roles may also require basic computer skills or relevant certifications depending on the employer.

What are popular job titles related to At Your Service Agent jobs in Colorado?

For At Your Service Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching At Your Service Agent jobs in Colorado look for?

The top searched job categories for At Your Service Agent jobs in Colorado are:

What cities in Colorado are hiring for At Your Service Agent jobs?

Cities in Colorado with the most At Your Service Agent job openings:

At Your Service Agent jobs near you

At Your Service Agent - Taghazout Bay Marriott Resort

Marriott

Snyder, CO • On-site

Full-time

Re-posted 8 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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