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At Your Service Agent Jobs in Raleigh, NC (NOW HIRING)

Biz Voice Boost

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... Your primary focus will be to assist customers with inquiries, resolve issues, and ensure a ...

Marriott North Charleston

Guest Service Agent

Raleigh, NC · On-site

$14.50 - $18.50/hr

Close out guest accounts at time of check out. Properly file and retrieve registration cards ... For further information, please review the Know Your Rights notice from the Department of Labor.

Doubletree By Hilton

Guest Service Agent

Raleigh, NC · On-site

$14.50 - $18.50/hr

Guest Service Agent Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To ... Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest ...

NC Farm Bureau

Customer Service Agent

Durham, NC

$37K/yr

Then you're an excellent fit for the customer service representative position at our company! You ... That's why every customer gets a dedicated, local agent who will get to know you and your unique ...

sonesta

Guest Service Agent On Call

Raleigh, NC · On-site

$14.50 - $18.50/hr

Guest Services Agent The Guest Services Agent is responsible for consistently delivering results ... Accident Insurance Upon submitting your application, please ensure you complete a full application ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Be your own boss. * Choose when and to whom you provide services. * Set your own schedule by self ...

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All JobsAt Your Service Agent JobsAt Your Service Agent Jobs in Raleigh, NC

At Your Service Agent information

See Raleigh, NC salary details

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$25

How much do at your service agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for at your service agent in Raleigh, NC is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.86 per hour, depending on experience, location, and employer.

What is an At Your Service Agent?

An At Your Service Agent is a customer service representative who assists clients by answering questions, resolving issues, and providing support, often in hospitality, retail, or service industries. They typically require good communication skills and may use tools like CRM software to manage customer interactions.

What is the difference between At Your Service Agent vs Customer Service Representative?

AspectAt Your Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, hospitality
Industry UsageCommon in service industries like retail, hospitality, travelCommon across various industries including retail, telecom, banking
Job FocusAssisting customers with inquiries, bookings, and issuesHandling customer inquiries, complaints, and support

Both roles involve assisting customers and require similar credentials. However, At Your Service Agent often emphasizes direct customer interaction in retail or hospitality settings, while Customer Service Representative roles are broader, spanning multiple industries. The choice depends on the specific industry and job environment.

What are popular job titles related to At Your Service Agent jobs in Raleigh, NC?

For At Your Service Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching At Your Service Agent jobs in Raleigh, NC look for?

The top searched job categories for At Your Service Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for At Your Service Agent jobs?

Cities near Raleigh, NC with the most At Your Service Agent job openings:

At Your Service Agent jobs near you
Infographic showing various At Your Service Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,272 per year, or $18.9 per hour.

At Your Service Center Associate, Streets of South Point - Part Time

Macy's

Durham, NC • On-site

$15 - $19.51/hr

Part-time

Medical, Retirement, PTO

Posted 21 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy's service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You'll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day...
  • Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you're prepared to support the team and engage customers confidently.
  • In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free
  • You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.
  • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
  • Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
  • Be comfortable communicating and collaborating with customers and colleagues
  • Meeting daily sales goal challenges
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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