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At Your Service Agent Jobs in Indiana (NOW HIRING)

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is ... values your contributions, we would love to have you join us. Why This Role? Working as a ...

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is ... values your contributions, we would love to have you join us. Why This Role? Working as a ...

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is ... values your contributions, we would love to have you join us. Why This Role? Working as a ...

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is ... values your contributions, we would love to have you join us. Why This Role? Working as a ...

Please monitor your email and junk folder for additional instructions. Qualifications: As a Fleet Service Agent, you will be tasked with ensuring that aircraft are thoroughly cleaned and properly ...

Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA) to join our high-energy, customer-focused team at Indianapolis International Airport. In this role ...

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At Your Service Agent information

What is an at your service agent?

An At Your Service Agent is a customer service representative who assists clients by answering questions, resolving issues, and providing support. They often work in call centers or service environments, using communication skills and knowledge of company policies to help customers effectively.

What is the work of a service agent?

A service agent is responsible for assisting customers by providing information, resolving issues, and ensuring a positive experience. They often work in customer service environments, using communication skills and sometimes specific tools or systems to address client needs efficiently.

What is the difference between At Your Service Agent vs Customer Service Representative?

AspectAt Your Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, hospitality
Industry UsageCommon in service industries like retail, hospitality, travelCommon across various industries including retail, telecom, banking
Job FocusAssisting customers with inquiries, bookings, and issuesHandling customer inquiries, complaints, and support

Both roles involve assisting customers and require similar credentials. However, At Your Service Agent often emphasizes direct customer interaction in retail or hospitality settings, while Customer Service Representative roles are broader, spanning multiple industries. The choice depends on the specific industry and job environment.

What do I get after working 25 years at Marriott?

As an At Your Service Agent at Marriott, working for 25 years typically results in long-term benefits such as increased seniority, potential eligibility for retirement plans, and possibly higher pay or recognition within the company. Employees with extensive tenure may also qualify for additional perks, awards, or career advancement opportunities depending on company policies.

What is the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized positions such as Customer Service Director, Client Relations Manager, or roles in industries like technology, finance, and healthcare. These positions typically require extensive experience, leadership skills, and sometimes advanced certifications, with salaries reaching six figures in some cases.
What cities in Indiana are hiring for At Your Service Agent jobs? Cities in Indiana with the most At Your Service Agent job openings:
Infographic showing various At Your Service Agent job openings in Indiana as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution.
At Your Service Center Associate, Tippecanoe Mall - Full Time

At Your Service Center Associate, Tippecanoe Mall - Full Time

Macy's

Lafayette, IN • On-site

$15 - $19.51/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 853 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores


Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy's service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You'll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day...
  • Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you're prepared to support the team and engage customers confidently.
  • In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free
  • You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.
  • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
  • Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
  • Be comfortable communicating and collaborating with customers and colleagues
  • Meeting daily sales goal challenges
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US