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Overnight Call Transfer Agent Jobs in Indiana (NOW HIRING)

Call structure: No telephone/overnight call required for NP staff; shared weekend coverage approx ... BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American ...

Call structure: No telephone/overnight call required for NP staff; shared weekend coverage approx ... BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American ...

Receptionist

Crown Point, IN · On-site

$15 - $19.75/hr

Receive overnight packages/general deliveries and distribute to correct person * Answer all ... Oversee building maintenance calls/complaints with leasing agent QUALIFICATIONS * High school ...

Subject to call-outs to respond to operational issues and emergencies after working hours, at night, and on weekends and holidays * Reliable attendance at work * Occasional overnight travel may be ...

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Overnight Call Transfer Agent information

What is the difference between Overnight Call Transfer Agent vs Customer Service Representative?

AspectOvernight Call Transfer AgentCustomer Service Representative
CredentialsHigh school diploma, call center experience, communication skillsHigh school diploma, communication skills, sometimes specific industry knowledge
Work EnvironmentCall centers, remote or on-site, overnight shiftsOffice or remote, daytime or shift work
Industry UsageFinance, healthcare, tech support, customer serviceRetail, telecom, banking, general customer support

Overnight Call Transfer Agents focus on transferring calls during overnight hours, often in specialized industries like finance or healthcare. Customer Service Representatives handle a broader range of customer inquiries during regular hours. While both roles require strong communication skills and call center experience, the Overnight Call Transfer Agent typically works overnight shifts and specializes in call routing, whereas Customer Service Representatives serve customers during standard hours with a broader support scope.

What are the most commonly searched types of Call Transfer Agent jobs in Indiana?

The most popular types of Call Transfer Agent jobs in Indiana are:

What cities in Indiana are hiring for Overnight Call Transfer Agent jobs?

Cities in Indiana with the most Overnight Call Transfer Agent job openings:

Call Center Member Service Representative

Indiana Members Credit Union

Indianapolis, IN • On-site

$19 - $20/hr

Full-time

Re-posted 3 days ago


Indiana Members Credit Union rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

PURPOSE: Answer incoming phone calls. Provide a variety of service functions with excellent member service.

RESPONSIBILITIES AND DUTIES
 Answer telephone calls and process members transactions as requested
 Answer individual questions or help members with problems regarding their account
 Open and close various types of accounts, certificates, etc. by online, mail, fax, and email
 Process wire transfers by mail, fax, and email
 Mail or overnight check withdrawals from members’ accounts
 Order checks and debit cards, process stop payments, mail statements and histories
 Provide help with online banking, reset PINs and passwords
 Post mail deposits and mail payments
 Assist branches with problems in the phone center
 Scan checks, transaction tickets, membership agreement forms, etc.
 Other duties as assigned

EDUCATION AND EXPERIENCE
 High School Diploma or Equivalent
 6-12 Months with Call Center or financial institution experience
 Completion of Indiana Members Credit Union Internal Training


What Indiana Members Credit Union employees say

Pay

Hours and flexibility

Workplace

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