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Call Transfer Agent Jobs (NOW HIRING)

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Charleston, SC ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Carmel, IN ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Naperville, IL ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Saint Louis, MO ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Savannah, GA ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Phoenix, AZ ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Transfer Agent

Chicago, IL ยท On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

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Call Transfer Agent information

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$10

$17

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How much do call transfer agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for call transfer agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Call Transfer Agent job?

A Call Transfer Agent is responsible for answering incoming calls, identifying the caller's needs, and efficiently transferring them to the appropriate department or representative. They ensure a smooth transition between the caller and the intended recipient while maintaining a professional and courteous demeanor. Call Transfer Agents may also handle basic inquiries, verify caller information, and follow company protocols to enhance customer satisfaction. Strong communication skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Call Transfer Agent position, and why are they important?

Call Transfer Agents need strong verbal communication skills, attention to detail, and a high school diploma or equivalent for entry-level positions. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and call center software is often required. Excellent listening skills, patience, and the ability to remain calm under pressure help agents excel in assisting callers and facilitating smooth transfers. These capabilities are vital for ensuring callers are routed efficiently and receive a seamless customer service experience.

What are the typical daily responsibilities of a Call Transfer Agent?

Call Transfer Agents are responsible for answering incoming calls, quickly assessing callers' needs, and efficiently routing them to the appropriate department or team member. They often provide basic information, maintain accurate records of each interaction within the call management system, and may assist with troubleshooting simple issues before transferring. Agents work in fast-paced call centers or customer service environments and collaborate closely with other team members to ensure callers receive prompt and helpful service. This role is essential for streamlining communication between customers and company staff, making it a key part of a positive customer experience.

More about Call Transfer Agent jobs
What are the most commonly searched types of Call Transfer Agent jobs? The most popular types of Call Transfer Agent jobs are:
Infographic showing various Call Transfer Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Agent Call Transfer - Part Time

Agent Call Transfer - Part Time

Hilton Grand Vacations, Inc.

Orlando, FL โ€ข On-site

$14 - $18.50/hr

Part-time

Posted 11 days ago


Job description


As a Part time Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership.
This is a Part Time opportunity for the Inbound Sales Call Transfer team and will include schedules ranging between 15-20 hours per week, primarily covering evening and weekend shifts.
Expected Shift:
  • Days: Friday through Monday
  • Hours: Approximately 4-5 hour shifts
  • Timeframe: Between 5:00 PM - 11:00 PM

Training Requirement: All selected candidates will be required to complete a mandatory two-week full-time training program, scheduled:
  • Monday through Friday
  • 8:00 AM - 8:00 PM

Responsibilities
  • Handle inbound call transfers to sell approved Hilton Grand Vacations getaway packages
  • Operate within company-approved scripts and guidelines
  • Maintain minimum sales and conversion quotas as set by leadership
  • Ensure client expectations are met or exceeded throughout the sales process

Qualifications
  • High school diploma or equivalent
  • Strong people skills and a positive, professional demeanor
  • Excellent work ethic and confidence in your ability to succeed
  • Full schedule availability
  • 1+ year of sales and telemarketing experience
  • 1+ year of customer service experience
  • Preferred experience in call centers, collections, or telecommunications
  • Strong verbal communication and phone etiquette
  • Proficiency in Microsoft Office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.