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Freelance International Call Center Agent Jobs (NOW HIRING)

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

AZ Living

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls ...

Talkishco

Call Center Agent

Jersey City, NJ · On-site

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Express Employment

Call Center Agent

Atlanta, GA

$17/hr

Call Center Agent Location: Atlanta, GA Assignment Type: Temporary (60 days, extension possible) Schedule: Monday-Friday, 11:00 AM - 7:30 PM (30-minute lunch) Pay Rate: $17/hr Overview Are client is ...

New

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Limitless East Marketing

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels including phone, email, and chat.

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

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Freelance International Call Center Agent information

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$10

$17

$25

How much do freelance international call center agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for freelance international call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a freelance international call center agent?

Freelance International Call Center Agents are independent contractors who handle customer service, sales, or support calls for companies with global clients. They typically work remotely and may manage inbound or outbound calls across different time zones and languages. Unlike traditional call center employees, freelancers have flexible schedules and can work for multiple clients or companies. Their responsibilities often include answering questions, resolving issues, and providing information to customers worldwide.

What are the key skills and qualifications needed to thrive as a freelance international call center agent?

To thrive as a Freelance International Call Center Agent, you need excellent verbal communication, fluency in multiple languages, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and call center platforms like Zendesk or Five9 is typically required. Outstanding listening skills, cultural sensitivity, and the ability to work independently help agents provide exceptional service across diverse customer bases. These skills are vital for efficiently resolving inquiries, building rapport, and maintaining high customer satisfaction in a remote, global environment.

What are some common challenges faced by freelance international call center agents, and how can they be addressed?

Freelance International Call Center Agents often face challenges such as managing time zone differences, overcoming language barriers, and adapting to varying client expectations. To address these, agents should develop strong communication and organizational skills, use scheduling tools to manage shifts across time zones, and invest in language or accent training when necessary. Proactively seeking feedback from clients can also help agents adjust their approach, ensuring high-quality service regardless of geographic location.

What is the difference between Freelance International Call Center Agent vs Customer Service Representative?

AspectFreelance International Call Center AgentCustomer Service Representative
CredentialsBasic communication skills, sometimes language certificationsSame as freelance agents, often with company-specific training
Work EnvironmentRemote, flexible hours, freelance setupTypically in-office or remote, employed by a company
Employer & Industry UsageFreelance platforms, international call centers, BPOsCustomer service departments across various industries

Freelance International Call Center Agents work independently, often remotely, serving multiple clients globally, while Customer Service Representatives are usually employed full-time by a company to handle customer inquiries. Both roles require strong communication skills and similar credentials, but freelance agents enjoy more flexibility and diverse work environments.

More about Freelance International Call Center Agent jobs

What cities are hiring for Freelance International Call Center Agent jobs?

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What are the most commonly searched types of International Call Center Agent jobs?

The most popular types of International Call Center Agent jobs are:

What states have the most Freelance International Call Center Agent jobs?

States with the most job openings for Freelance International Call Center Agent jobs include:

What job categories do people searching Freelance International Call Center Agent jobs look for?

The top searched job categories for Freelance International Call Center Agent jobs are:

Freelance International Call Center Agent jobs near you
Infographic showing various Freelance International Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Independent Living Systems

Miami, FL • On-site

$14.25 - $19/hr

Full-time

Re-posted 11 days ago

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Call Center Agent will serve as an essential point of contact between members, healthcare providers, and administrative teams. The Call Center Agent’s primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and compliance standards. The Call Center Agent must handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive member experiences and organizational goals. Ultimately, the Call Center Agent’s efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations.

 

Minimum Qualifications:

  • High School Diploma or GED
  • Proven experience working in a contact center environment, preferably within healthcare or a related field.
  • Ability to manage high volume contact center demands.
  • Familiarity with inbound and outbound customer service processes and phone systems.
  • Basic clerical experience including data entry and record keeping.
  • Ability to work flexible hours to accommodate contact center shifts.

 

Preferred Qualifications:

  • Associate's degree
  • Experience specifically in healthcare services or medical contact centers.
  • Knowledge of healthcare terminology and member privacy regulations such as HIPAA.
  • Certification in customer service or contact center operations.

 

Responsibilities:

  • Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
  • Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member inquiries in a professional, courteous, and empathetic manner. 
  • Document call details, update member records, and utilize contact center systems and clerical tools accurately and strive for first call resolution in all interactions.
  • Collaborate with internal and external stakeholders to resolve issues and escalate concerns when needed. 
  • Ensure compliance with healthcare regulations, service level agreements, organizational policies, and confidentiality standards in all communications. 
  • Maintain established standards for schedule adherence, attendance, quality, member satisfaction, and performance (including average handle time and after call work time).
  • Demonstrate professionalism through reliability, teamwork, strong work ethic, initiative, organization, and ongoing participation in training and professional development.
  • Perform other duties as assigned.


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