ZipRecruiter

Log In

1

Assistant International Call Center Agent Jobs (NOW HIRING)

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully ... UK or international customers Familiarity with Five9, Genesys or similar dialler software ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

AZ Living

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls ...

Milan Institute

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will handle inbound and outbound calls, assist customers with inquiries ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Zolidco

Call Center Agent

Los Angeles, CA · On-site

$16.25 - $21.25/hr

Job Summary We are seeking a motivated Call Center Agent to assist customers, provide information about products and services, and support positive customer interactions. This role is ideal for ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities * Promote and retain company products and services. * Handle inbound and outbound retention-related ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated ... Provide accurate information about products, services, and company policies to customers. * Assist ...

Massanutten Resort

Call Center Agent

Mcgaheysville, VA · On-site

$12.77/hr

Massanutten Resort Call Center Agent The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Nexxaworks

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Call Center Agent We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsAssistant International Call Center Agent Jobs

Assistant International Call Center Agent information

What does an assistant international call center agent do?

An Assistant International Call Center Agent is responsible for supporting customer service operations that serve clients from different countries. They handle incoming and outgoing calls, assist with customer inquiries, resolve issues, and may help with translations or cultural communication. This role often requires proficiency in multiple languages and a strong understanding of international customer service standards. Additionally, they may assist senior agents and ensure that communication flows smoothly across different time zones.

What are the key skills and qualifications needed to thrive as an assistant international call center agent?

To thrive as an Assistant International Call Center Agent, you need excellent verbal and written communication skills in multiple languages, strong problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and cultural sensitivity are critical soft skills that help agents effectively handle diverse customer inquiries. These skills ensure high-quality customer service, efficient issue resolution, and positive client experiences across international markets.

What are some common challenges faced by assistant international call center agents, and how can they be effectively managed?

Assistant International Call Center Agents often encounter challenges such as language barriers, cultural differences, and time zone variations when assisting customers from different countries. To manage these effectively, agents should develop strong communication skills, familiarize themselves with the cultural norms of their customer base, and utilize translation tools or scripts provided by their employer. Regular training sessions and collaboration with experienced team members can also help agents stay updated on best practices and improve their problem-solving abilities.

What is the difference between Assistant International Call Center Agent vs Customer Service Representative?

AspectAssistant International Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers handling international clients, often with multilingual supportCall centers or retail settings serving local or national customers
Industry UsageCommon in global companies with international customer basesWidespread across various industries including retail, telecom, and banking
Search & Comparison IntentOften compared for entry-level roles in international customer supportCompared for general customer service roles in domestic settings

The Assistant International Call Center Agent typically handles international customer inquiries, requiring language skills and familiarity with global protocols. In contrast, a Customer Service Representative usually manages local or national customer issues. Both roles share similar credentials and work environments but differ mainly in scope and client base.

What cities are hiring for Assistant International Call Center Agent jobs?

Cities with the most Assistant International Call Center Agent job openings:

What are the most commonly searched types of International Call Center Agent jobs?

The most popular types of International Call Center Agent jobs are:

What states have the most Assistant International Call Center Agent jobs?

States with the most job openings for Assistant International Call Center Agent jobs include:

What are popular job titles related to Assistant International Call Center Agent jobs?

For Assistant International Call Center Agent jobs, the most frequently searched job titles are:

Assistant International Call Center Agent jobs near you

Call Centre Agent

Remote

Remote Recruitment
See more jobs at Remote Recruitmentexternal

$15.25 - $20.25/hr

Other

Posted 10 days ago

Job description

Call Centre Agent

Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will be the first voice UK customers hear, handling inbound calls end to end.

You'll work a queue of inbound calls for a UK business, answering questions, solving problems on the first call where you can, and logging every interaction accurately so the next person picking up the file knows exactly where things stand.

Answer inbound customer calls during UK business hours

Resolve routine queries at first contact and escalate the rest with clear notes

Log calls, outcomes and follow-up actions in the CRM

Meet call quality and handling-time targets

Keep customer records accurate and up to date

Experience handling inbound calls in a call centre or customer service team

Clear, neutral spoken English and confident phone manner

Familiarity with a CRM or ticketing system such as Zendesk, Freshdesk or Salesforce

A quiet home workspace and stable fibre connection

Comfortable working UK hours

Experience supporting UK or international customers

Familiarity with Five9, Genesys or similar dialler software

Experience in a regulated sector such as finance or insurance

R23 000 – R25 000 per month, paid monthly

100% remote — work from anywhere in South Africa

09:00–17:00 UK time (11:00–19:00 SAST), Monday to Friday

Long-term placement with a stable UK business, not short contract work

A UK employer who invests in the people who stay

Apply