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Call Transfer Agent Jobs (NOW HIRING)

Pitch Health Solutions

Transfer Agent

Gary, IN · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Los Angeles, CA · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Little Rock, AR · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Auburn, AL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Atlanta, GA · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions

Transfer Agent

Miami, FL · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions

Transfer Agent

Little Rock, AR · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour) * Annual performance/compensation reviews Training and Time Off * Paid Training from ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour) * Annual performance/compensation reviews Training and Time Off * Paid Training from ...

CARCHEX LLC

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour) * Annual performance/compensation reviews Training and Time Off * Paid Training from ...

Carchex

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour) * Annual performance/compensation reviews Training and Time Off * Paid Training from ...

Pitch Health Solutions

Health Insurance Agent

Edmond, OK · Remote

$18 - $20/hr

... Transfer Agent Role) Start your journey with a paid 2 to 4 week onboarding program where you will: * Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

Pitch Health Solutions

Health Insurance Agent

Tampa, FL · Remote

$18 - $20/hr

... Transfer Agent Role) Start your journey with a paid 2 to 4 week onboarding program where you will: * Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

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How much do call transfer agent jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for call transfer agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Call Transfer Agent job?

A Call Transfer Agent is responsible for answering incoming calls, identifying the caller's needs, and efficiently transferring them to the appropriate department or representative. They ensure a smooth transition between the caller and the intended recipient while maintaining a professional and courteous demeanor. Call Transfer Agents may also handle basic inquiries, verify caller information, and follow company protocols to enhance customer satisfaction. Strong communication skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Call Transfer Agent position, and why are they important?

Call Transfer Agents need strong verbal communication skills, attention to detail, and a high school diploma or equivalent for entry-level positions. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and call center software is often required. Excellent listening skills, patience, and the ability to remain calm under pressure help agents excel in assisting callers and facilitating smooth transfers. These capabilities are vital for ensuring callers are routed efficiently and receive a seamless customer service experience.

What are the typical daily responsibilities of a Call Transfer Agent?

Call Transfer Agents are responsible for answering incoming calls, quickly assessing callers' needs, and efficiently routing them to the appropriate department or team member. They often provide basic information, maintain accurate records of each interaction within the call management system, and may assist with troubleshooting simple issues before transferring. Agents work in fast-paced call centers or customer service environments and collaborate closely with other team members to ensure callers receive prompt and helpful service. This role is essential for streamlining communication between customers and company staff, making it a key part of a positive customer experience.
More about Call Transfer Agent jobs
What are the most commonly searched types of Call Transfer Agent jobs? The most popular types of Call Transfer Agent jobs are:
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Call Transfer Agent jobs near you
Infographic showing various Call Transfer Agent job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Transfer Agent

Pitch Health Solutions

Gary, IN • Remote

Full-time

Posted 8 days ago

Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we’ve specialized in insurance lead generation — connecting interested customers with licensed agents.

Why Join Us?

  • $15/hour base pay
  • Commissions & weekly bonuses — top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system — no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon–Fri, 9AM–6PM EST (no weekends!)

What You’ll Do

  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We’re Looking For

  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum 
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

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