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Csa Airport Customer Service Agent Jobs (NOW HIRING)

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

General information Job Title Airport Customer Service Agent - SFO Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.51 Full/Part Time ...

Unifi

Airport Customer Service Agent -FT

Little Rock, AR · On-site

$14.75 - $20/hr

General information Job Title Airport Customer Service Agent -FT Date Wednesday, August 19, 2026 Entity Unifi Aviation, LLC State Arkansas City Little Rock Base Pay Rate: $ 16.50 Full/Part Time ...

Unifi

Airport Customer Service Agent - PT

Dallas, TX · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - PT Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State Texas City Dallas Base Pay Rate: $ 15.15 Full/Part Time Part Time Exempt ...

Unifi

$15.75 - $21/hr

General information Job Title Airport Customer Service Agent - BGR Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Maine City Bangor Base Pay Rate: $ 16.00 Full/Part Time Part Time Exempt ...

Unifi

Airport Customer Service Agent -PT

Little Rock, AR · On-site

$14.75 - $20/hr

General information Job Title Airport Customer Service Agent -PT Date Wednesday, August 19, 2026 Entity Unifi Aviation, LLC State Arkansas City Little Rock Base Pay Rate: $ 16.50 Full/Part Time ...

Unifi

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - RDU Date Monday, August 31, 2026 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00 Full/Part Time ...

Unifi

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - ELM Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State New York City Elmira Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI · On-site

$13.25 - $17.75/hr

General information Job Title Airport Customer Service Agent - MBS Date Wednesday, August 5, 2026 Entity Unifi Aviation, LLC State Michigan City Freeland Base Pay Rate: $ 14.00 Full/Part Time ...

Unifi

Airport Customer Service Agent - ATW

Appleton, WI · On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - ABE

Allentown, PA · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - ABE Date Monday, August 24, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Allentown Base Pay Rate: $ 15.50 Full/Part Time ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - CRW Date Sunday, July 12, 2026 Entity Unifi Aviation, LLC State West Virginia City Charleston Base Pay Rate: $ 13.50 Seasonal Pay Rate ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - CHA MX Date Wednesday, June 24, 2026 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 17.00 Full/Part ...

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Csa Airport Customer Service Agent information

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How much do csa airport customer service agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for csa airport customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a CSA Airport Customer Service Agent?

CSA Airport Customer Service Agents are professionals who assist passengers with various services at airports, including check-in, ticketing, boarding, and handling inquiries or issues related to flights. They play a key role in ensuring smooth travel experiences by providing information, resolving problems, and coordinating with other airport staff. These agents also handle baggage, help with special assistance needs, and enforce security and airline policies. Their customer-focused responsibilities make them an essential part of airport operations.

What are the key skills and qualifications needed to thrive as a CSA Airport Customer Service Agent?

To thrive as an Airport Customer Service Agent, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and security protocols is often required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help agents deliver exceptional customer experiences. These skills ensure efficient passenger processing, safety compliance, and customer satisfaction in a fast-paced airport environment.

What are some common challenges faced by CSA Airport Customer Service Agents, and how can I prepare for them?

CSA Airport Customer Service Agents often navigate fast-paced environments, handling large volumes of passengers, tight flight schedules, and unexpected issues such as delayed flights or lost luggage. Effective communication and problem-solving skills are critical when assisting diverse travelers, some of whom may be stressed or upset. Preparing by familiarizing yourself with airline policies and developing strong conflict resolution abilities can help you manage these challenges and provide excellent customer service.

What is the difference between Csa Airport Customer Service Agent vs Baggage Handler?

AspectCsa Airport Customer Service AgentBaggage Handler
CredentialsHigh school diploma, customer service skillsHigh school diploma, physical fitness
Work EnvironmentCustomer service counters, check-in areasAirports, baggage claim areas
Employer & IndustryAirlines, airportsAirlines, cargo companies
Common Search/ComparisonCustomer interaction, ticketingBaggage handling, physical labor

While both roles operate within airports and support airline operations, Csa Airport Customer Service Agents primarily handle passenger interactions, check-ins, and customer inquiries. Baggage Handlers focus on physically managing luggage, loading, and unloading aircraft. Both roles require airport familiarity but differ in daily tasks and skill sets.

What cities are hiring for Csa Airport Customer Service Agent jobs?

Cities with the most Csa Airport Customer Service Agent job openings:

What job categories do people searching Csa Airport Customer Service Agent jobs look for?

The top searched job categories for Csa Airport Customer Service Agent jobs are:

Csa Airport Customer Service Agent jobs near you
Infographic showing various Csa Airport Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

HNL Airport- PT Customer Service Agent

Southern Airways Corporation

Kahului, HI • On-site

$18/hr

Part-time

Posted 26 days ago

Job description

SURF AIR MOBILITY

Airport Customer Service Agent 

Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We're accelerating the next great revolution in aviation, electric flight, to unlock affordable and personalized air transportation for everyone.

Job Title

Airport Customer Service Agent — Customer Service & Ramp

Location

HNL Airport

Employment Type

Part-Time

Department

Customer Service

Reports To

Station Manager

FLSA Status

Non-Exempt

The Airport Customer Service Agent is our primary representative in our airport stations, responsible for greeting and checking in guests, handling luggage, booking and re-booking flights, assisting with guest loading and unloading, and covering ramp duties at our smaller stations.

Key Responsibilities

  • Ensure FAA, airline, and airport regulations are followed

  • Enforce safety and security measures and protect sensitive zones

  • Create and modify reservations

  • Check in guests; safely load and unload guests

  • Handle luggage up to 70 lbs and monitor luggage for size, quantity, and weight

  • Review baggage tags for accuracy

  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements

  • Make announcements over a public address system

  • Process credit card payments

  • Direct aircraft parking and dispatch on the ramp

  • After training, tow aircraft to proper parking positions on the ramp

  • Maintain work area and mechanical equipment in proper order

This position does not directly supervise others.

Requirements

Knowledge, Skills & Abilities

  • Excellent written and verbal communication skills

  • Able to read, write, and speak English effectively

  • Able to maintain eye contact when speaking with customers

  • Professional in appearance and manner

  • Ability to learn, understand, and communicate the terms of the company's Contract of Carriage

  • Courteous in all interactions

  • Able to interact effectively with passengers, co-workers, and management

  • Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations

  • Ability to diffuse stressful situations

  • Detail-oriented and self-motivated

Qualifications

Education

  • High school diploma or equivalent

Miscellaneous Requirements

  • Valid driver's license and reliable transportation

  • Computer skills, able to learn reservation and phone systems, proficient with a PC

  • Basic math abilities