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Marriott Travel Agent Jobs (NOW HIRING)

Marriott Dallas Las Colinas

Front Desk Agent

Irving, TX · On-site

$16 - $17/hr

As a full-service Marriott hotel, we welcome many business travelers and take pride in offering excellent service from the moment guests arrive. If you are friendly, detail-oriented, and eager to ...

Marriott

Reservations Agent

Lake Buena Vista, FL

$15 - $18.75/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent

Santa Barbara, CA · On-site

$17.25 - $21.50/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Group Services Agent

Nashville, TN · On-site

$15.50 - $19.25/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent - Spa

Santa Barbara, CA · On-site

$17.25 - $21.50/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent

Orlando, FL

$19/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent

Santa Barbara, CA

$29/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent - Spa

Santa Barbara, CA

$29/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Reservations Agent

Honolulu, HI · On-site

$34.03/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Reservations Agent

Honolulu, HI · On-site

$34.03/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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All JobsMarriott Travel Agent Jobs

Marriott Travel Agent information

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$11

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$33

How much do marriott travel agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for marriott travel agent in the United States is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.88 per hour, depending on experience, location, and employer.

What is the 15-5 rule at Marriott?

The 15-5 rule at Marriott refers to a guideline for travel agents, including Marriott travel agents, to prioritize customer service by responding to client inquiries within 15 minutes and following up within 5 hours. This standard helps ensure prompt communication and high-quality service in the hospitality and travel industry.

What are the key skills and qualifications needed to thrive as a Marriott Travel Agent, and why are they important?

To thrive as a Marriott Travel Agent, you need strong customer service abilities, knowledge of travel industry practices, and preferably experience in hospitality or travel-related roles. Familiarity with reservation systems like Marsha, GDS platforms, and proficiency in CRM software is often required. Excellent communication, attention to detail, and problem-solving skills help agents personalize guest experiences and resolve issues efficiently. These skills ensure client satisfaction, smooth booking processes, and uphold Marriott’s reputation for exceptional service.

How much does Marriott pay travel agents?

Marriott travel agents typically earn an hourly wage or commission-based income, with salaries ranging from approximately $12 to $20 per hour depending on experience and location. Some travel agents also earn bonuses or incentives based on sales performance, and knowledge of booking systems like CRS or GDS can enhance earning potential.

What are Marriott Travel Agents?

Marriott Travel Agents are professionals who assist clients in booking rooms and planning stays at Marriott hotels and resorts around the world. They help guests find suitable accommodations, arrange group bookings, provide information on rates and amenities, and sometimes offer recommendations on destinations. Marriott Travel Agents may work independently or as part of travel agencies, and they often receive special training and access to exclusive rates through the Marriott Hotel Excellence! program. Their expertise ensures travelers have a smooth and enjoyable Marriott experience.

Is it hard to get hired by Marriott?

Getting hired as a Marriott travel agent can be competitive, often requiring relevant customer service experience, strong communication skills, and familiarity with booking systems. Candidates who demonstrate industry knowledge and a professional attitude tend to have better chances of securing the position.

How do I become a Marriott travel agent?

To become a Marriott travel agent, you typically need to have experience in travel planning or customer service, and familiarity with booking systems like Sabre or Amadeus is beneficial. Some positions may require a travel agent certification or relevant training. Applying through Marriott's career portal or working with a travel agency that partners with Marriott can also be pathways into the role.

What is the difference between Marriott Travel Agent vs Hilton Travel Agent?

FeatureMarriott Travel AgentHilton Travel Agent
CertificationsTravel certifications, hospitality knowledgeTravel certifications, hospitality knowledge
Work EnvironmentMarriott hotels, resorts, corporate officesHilton hotels, resorts, corporate offices
Employer & IndustryMarriott International, hospitality industryHilton Worldwide, hospitality industry

Both Marriott Travel Agents and Hilton Travel Agents assist clients with booking travel arrangements within their respective hotel chains. They typically require similar certifications and work in comparable environments, often within hotel properties or corporate offices. The main difference lies in the brand they represent—Marriott or Hilton—each with its own loyalty programs and customer base. Choosing between them depends on the preferred hotel brand and specific employment opportunities within each company.

How does a Marriott Travel Agent typically collaborate with other departments to ensure a seamless guest experience?

As a Marriott Travel Agent, you’ll work closely with reservations, front desk teams, and sales departments to coordinate bookings, special requests, and group events. Effective communication across these departments is essential to ensure guests’ needs are met from the initial inquiry through to check-out. You’ll often liaise with hotel operations to confirm amenities or resolve issues, and may also support marketing or loyalty programs by informing guests about special offers. This collaborative environment fosters problem-solving skills and provides opportunities to learn from various facets of the hospitality industry.
What cities are hiring for Marriott Travel Agent jobs? Cities with the most Marriott Travel Agent job openings:
What states have the most Marriott Travel Agent jobs? States with the most job openings for Marriott Travel Agent jobs include:
What job categories do people searching Marriott Travel Agent jobs look for? The top searched job categories for Marriott Travel Agent jobs are:
Marriott Travel Agent jobs near you
Infographic showing various Marriott Travel Agent job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,936 per year, or $20.6 per hour.
Reservation Agent -Taghazout Bay Marriott Resort

Reservation Agent -Taghazout Bay Marriott Resort

Marriott

Snyder, CO • On-site

$15.25 - $19.25/hr

Full-time

Posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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