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Hotel Rate Shopper Jobs (NOW HIRING)

Hyatt House

Hotel Concierge

King Of Prussia, PA · On-site

Provide information regarding area, including directions, attractions, shopping, nightlife and ... rates, packages, promotions, amenities, the local area and other general product knowledge, and ...

Lodgeworks

Hotel Concierge

King Of Prussia, PA

Provide information regarding area, including directions, attractions, shopping, nightlife and ... rates, packages, promotions, amenities, the local area and other general product knowledge, and ...

Canyon Ranch

Revenue Manager

Fort Worth, TX · Remote

Demonstrated skill in competitive rate analysis using industry-standard competitive rate shopping ... Strong analysis and forecasting skills. * 3-5 years previous experience in hospitality/hotel ...

Thompson Chicago

General Manager

Chicago, IL

Direct and oversee all hotel functions, including operations, guest services, housekeeping ... Competitive Rate Shopping : Conduct regular competitive set rate analyses to maintain strategic ...

Thompson Chicago

General Manager

Chicago, IL

Direct and oversee all hotel functions, including operations, guest services, housekeeping ... Competitive Rate Shopping : Conduct regular competitive set rate analyses to maintain strategic ...

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Hotel Rate Shopper information

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$43

How much do hotel rate shopper jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for hotel rate shopper in the United States is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $21.88 per hour, depending on experience, location, and employer.

What are Hotel Rate Shoppers?

Hotel Rate Shoppers are specialized tools or professionals that monitor and compare hotel room prices across multiple online booking channels and competitor properties. Their main goal is to gather real-time pricing data to help hotels optimize their rates and remain competitive in the market. By using rate shopping data, hotels can adjust their pricing strategies, maximize revenue, and ensure they are offering competitive rates to potential guests.

Do hotels hire secret shoppers?

Hotels sometimes hire secret shoppers to evaluate service quality, cleanliness, and guest experience. These assignments typically involve discreetly assessing staff performance and facilities, often requiring good observation skills and attention to detail. Secret shopping is usually conducted by third-party companies or internal quality assurance teams, not directly by the hotel itself.

What is the difference between Hotel Rate Shopper vs Hotel Revenue Analyst?

AspectHotel Rate ShopperHotel Revenue Analyst
Required CredentialsHigh school diploma or equivalent; familiarity with hotel industryBachelor's degree in hospitality, finance, or related field; analytical skills
Work EnvironmentRemote or on-site; focus on monitoring hotel ratesOffice setting; data analysis and revenue strategy development
Industry UsageUsed by hotel chains and OTAs for rate comparisonUsed by hotel management for revenue optimization
Search & Comparison IntentUnderstanding rate monitoring rolesUnderstanding revenue management roles

While both roles involve working within the hotel industry, a Hotel Rate Shopper primarily focuses on monitoring and comparing hotel rates across competitors. In contrast, a Hotel Revenue Analyst analyzes data to optimize revenue strategies. The roles often overlap in industry usage but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Hotel Rate Shopper, and why are they important?

To thrive as a Hotel Rate Shopper, you need strong analytical skills, attention to detail, and a good understanding of hotel revenue management, often supported by experience in hospitality or data analysis. Familiarity with rate shopping software, online travel agency (OTA) platforms, and property management systems is typically required. Excellent communication, organizational skills, and adaptability help you effectively interpret data and collaborate with revenue teams. These abilities are vital to ensuring competitive pricing strategies and maximizing hotel revenue in a dynamic market.

What is a rate shopper for hotels?

A hotel rate shopper is a professional who monitors and compares hotel prices across different booking platforms and competitors to identify the best rates. This role often involves using specialized tools or software and requires attention to detail to help hotels adjust their pricing strategies accordingly.

What is the 15 5 rule in hotels?

The 15/5 rule in hotel rate shopping refers to checking hotel prices every 15 days over a 5-month period to identify pricing trends and fluctuations. Hotel rate shoppers use this approach to monitor rates and find the best deals for clients or their company. Consistent tracking helps in negotiating or advising on optimal booking times.

How does a Hotel Rate Shopper typically collaborate with revenue management and front desk teams?

A Hotel Rate Shopper works closely with the revenue management team to provide up-to-date competitive pricing data and market trends, which are crucial for dynamic rate setting. They often share daily or weekly reports that highlight discrepancies, opportunities, and risks in the hotel's pricing strategy. Collaboration with the front desk team ensures that rate changes are accurately reflected in the booking systems and communicated to guests when necessary. This cross-departmental teamwork helps maintain competitive rates and maximize occupancy and revenue.

How can I become a hotel reviewer?

To become a hotel reviewer, you should develop strong writing and observational skills, often by starting a blog or contributing to review platforms. Gaining experience in hospitality or travel writing, building a portfolio, and understanding hotel standards can help you establish credibility in this role.
More about Hotel Rate Shopper jobs
What cities are hiring for Hotel Rate Shopper jobs? Cities with the most Hotel Rate Shopper job openings:
What states have the most Hotel Rate Shopper jobs? States with the most job openings for Hotel Rate Shopper jobs include:
What job categories do people searching Hotel Rate Shopper jobs look for? The top searched job categories for Hotel Rate Shopper jobs are:
Hotel Rate Shopper jobs near you
Infographic showing various Hotel Rate Shopper job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 9% Full Time, 80% Part Time, and 9% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,119 per year, or $18.3 per hour.

Hotel Concierge

Hyatt House

King Of Prussia, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

HYATT HOUSE PHILADELPHIA/KING OF PRUSSIA
Hyatt House Philadelphia/King of Prussia, an upscale extended-stay hotel off Highway 276 and just north of King of Prussia Mall, greets guests with 147 guest rooms and suites, the first-floor H Bar, an indoor pool and hot tub and 3,011 sq. ft. of event space.
The hotel is off Mall Boulevard, near the Melting Pot and Costco - with free parking at the hotel.
Concierge | JOB DESCRIPTION
LodgeWorks is actively hiring for a Hotel Concierge.
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We're thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
The Concierge is responsible for providing attentive, courteous and efficient service to all guests throughout their stay and assisting guests with personal services. The Concierge is responsible for assisting guests with various tasks related to their visit and providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service.
Your day-to-day
  • Work with guests pre-arrival and in-house to ascertain preferences and provide insightful recommendations.
  • Provide information regarding area, including directions, attractions, shopping, nightlife and recreational opportunities.
  • Respond to special requests for services, including but not limited to dentists, doctors, childcare and florists.

  • Arrange and confirm recreational, business and dining activities for guests both inside and outside the hotel.
  • Register VIP guests as needed.
  • Review shift logs/daily memo books and document pertinent information.
  • Welcome and register hotel guests, explain the accommodations and establish a genuine relationship.
  • Demonstrate a thorough knowledge of hotel information, including but not limited to room categories, room rates, packages, promotions, amenities, the local area and other general product knowledge, and answer guest inquiries.
  • Maintain regular attendance in compliance with LodgeWorks standards as required by scheduling, which varies according to hotel needs.
  • Take reservations accurately and efficiently.
  • Fill all reasonable in-house guest requests and requirements; anticipate needs, respond to all guest complaints, record such in a timely manner and take action when needed.
  • Answer, record and process all guest calls, messages, requests, questions and concerns.
  • Processes both incoming and outgoing packages, faxes, messages and mail in an accurate and timely manner.
  • Ensure that desk collateral and information for restaurants, activities, attractions, maps and other local attractions are current.
  • Remain calm and alert, especially during emergency situations or heavy hotel activity, serving as a role model for the team and other associates. Know and communicate hotel emergency procedures. Inform and assist guests in emergencies.
  • Assist in any other task or duties as requested by management.

Who you are
  • A team player with a heart for hospitality.
  • Entrepreneurial at heart and innovative in mind.
  • A long-term thinker.
  • Customer-focused, with guests, clients and employees at the forefront of your thinking.
  • Nimble and able to adapt to change quickly.
  • Committed to sharing and togetherness and value the family mindset of our organization.
  • Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
  • An excellent communicator.
  • Naturally curious and value listening to solve problems.
  • Comfortable following directions, guidelines and work objectives.
  • Capable of exerting up to 60 pounds of force occasionally.
  • Capable of standing for an entire shift or for an extended amount of time.
  • Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
  • A plus: Practiced, with six months' related experience in hospitality or a service industry.
  • A must: Eager to be part of a great work culture and team.

Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
  • PTO
  • Hotel and restaurant discounts available at select LodgeWorks properties
  • Health, vision and dental benefits
  • 401(k) plans with matching contributions
  • Paid holidays
  • Short-term and long-term disability (company sponsored)?
  • Referral bonuses
  • Flexible spending accounts?

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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