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Hotel Front Jobs (NOW HIRING)

Columbia Sussex

Hotel Front Office Supervisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hotel Front Office Supervisor The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service.

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

Param Hotel Corp

Hotel Front Desk

Astoria, OR · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional ...

Param Hotel Corp

Hotel Front Desk

Astoria, OR · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional ...

Town Pump

HOTEL FRONT DESK

Butte, MT · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

Town Pump

HOTEL FRONT DESK

Helena, MT · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

AlohaHP

Front Office Manager - Hotel

Los Angeles, CA · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front ...

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All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Aug 13, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
More about Hotel Front jobs
What cities are hiring for Hotel Front jobs? Cities with the most Hotel Front job openings:
What states have the most Hotel Front jobs? States with the most job openings for Hotel Front jobs include:
What job categories do people searching Hotel Front jobs look for? The top searched job categories for Hotel Front jobs are:
Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Office Supervisor

Columbia Sussex

Hilton Head Island, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Hotel Front Office Supervisor
Job Description
The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
  • Supervise front desk staff and ensure that they are providing excellent customer service.
  • Train new front desk staff and provide ongoing training to existing staff.
  • Manage guest check-in and check-out processes.
  • Resolve guest complaints and issues in a timely and professional manner.
  • Ensure that all front desk procedures are followed and that all guest information is kept confidential.
  • Coordinate with other hotel departments to ensure that guest needs are met.
  • Assist with room reservations and cancellations.
  • Prepare daily reports and communicate with hotel management.
  • Maintain a clean and organized front desk area.
Requirements:
  • High school diploma or equivalent
  • Previous experience in a hotel front desk or customer service role
  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment.
  • Excellent problem-solving skills
  • Proficient in Microsoft Office and hotel management software
  • Flexible schedule, including weekends and holidays.

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.

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