ZipRecruiter

Log In

1

Hotel Front Jobs (NOW HIRING)

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

Apply Early

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH

$14 - $17.50/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...

Param Hotel Corp

Hotel Front Desk

Astoria, OR · On-site

$16 - $18/hr

Job Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional ...

Param Hotel Corp

Hotel Front Desk

Astoria, OR · On-site

$16 - $18/hr

Job Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional ...

AlohaHP

Front Office Manager - Hotel

Los Angeles, CA · On-site

$65K - $85K/yr

Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front ...

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

next page

Showing results 1-20

All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Jul 3, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are hotel front desk staff?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are some common challenges faced by hotel front desk staff, and how can they be managed effectively?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
More about Hotel Front jobs
What cities are hiring for Hotel Front jobs? Cities with the most Hotel Front job openings:
What states have the most Hotel Front jobs? States with the most job openings for Hotel Front jobs include:
What job categories do people searching Hotel Front jobs look for? The top searched job categories for Hotel Front jobs are:
Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.
Hotel Front Office Manager

Hotel Front Office Manager

Staybridge Suites

West Des Moines, IA

$48K - $54K/yr

Full-time

Posted 8 days ago

Be an early applicant

IHG rating

5.8

Company rating: 5.8 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

66th of 106 rated hotels

Job description

Hotel Front Office Manager
Staybridge Suites West Des Moines
Salary: $48,000 to $54,000 per year, based on experience
Full-Time Hotel Leadership Position

Staybridge Suites West Des Moines is hiring a full-time Hotel Front Office Manager to lead our front desk team and help run daily guest service operations.

This is a hands-on hotel leadership role for someone with hotel front desk experience who is ready for the next step. The Front Office Manager helps train the front desk team, supports guest service, keeps shifts organized, handles guest concerns, and works with hotel leadership to improve service, accountability, billing accuracy, and overall front office performance.

This is a good fit for someone who enjoys hospitality, likes leading by example, and can stay calm and professional in a busy hotel environment.

Schedule

This is a full-time leadership position. The expected schedule will usually include a mix of midday and evening leadership shifts, such as 12:00 PM to 8:00 PM or 1:00 PM to 9:00 PM, along with some weekend coverage.

Hospitality leadership does require flexibility. The schedule may change based on occupancy, staffing, events, holidays, and hotel needs. This position may occasionally need to cover front desk shifts when needed, but the goal is for this person to lead and support the department, not just fill schedule gaps.

What You’ll Do
  • Lead, train, and support the front desk team
  • Help front desk employees follow procedures consistently
  • Assist with guest concerns and resolve issues professionally
  • Support check-ins, checkouts, reservations, billing, payments, and guest requests
  • Help monitor brand standards, guest service scores, cash handling, and front desk accountability
  • Communicate with housekeeping, maintenance, sales, and management to keep operations running smoothly
  • Help organize the desk, improve shift communication, and follow up on issues
  • Work front desk coverage shifts when needed
  • Set the example for professionalism, reliability, service, and follow-through
What We’re Looking For
  • Previous hotel front desk experience required
  • Previous lead, supervisor, or management experience preferred
  • Strong guest service and communication skills
  • Comfortable coaching employees and holding standards
  • Organized, dependable, and able to manage multiple priorities
  • Able to stay calm when handling guest issues
  • Comfortable with hotel systems, reservations, billing, and daily front desk procedures
  • IHG, Opera, HotelKey, or similar hotel system experience is a plus
  • Flexible availability, including some weekends and holidays
Why Join Us
  • Salary range of $48,000 to $54,000 per year
  • Full-time hotel leadership role
  • Opportunity to grow in hotel management
  • IHG employee hotel discounts
  • Supportive team environment
  • Hands-on experience leading a hotel front office department
  • Recently renovated extended-stay hotel with a strong brand reputation

The right person for this role is dependable, professional, guest-focused, and ready to take ownership of the front office. You do not need to know everything on day one, but you do need to have hotel front desk experience, strong follow-through, and the ability to lead by example.

If you are a strong hotel front desk professional ready to move into a leadership role, we would love to hear from you.


#hc73040

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

View All IHG Hotels & Resorts Jobs