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Hotel Front Jobs (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Town Pump

HOTEL FRONT DESK

Great Falls, MT · On-site

$12.50 - $15.75/hr

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Four Points by Sheraton

Hotel Front Desk Agent

Novi, MI · On-site

$15 - $18/hr

Front Desk Agent Schedule: Full-Time Employment Type: Full-Time We are looking for a friendly, dependable, and professional Full-Time Front Desk Agent to join our hotel team. The ideal candidate ...

The Bay Club Company

Hotel Front Desk

CA · On-site

$15.75 - $20/hr

GENERAL SUMMARY The Hotel Front Desk Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the hotel and club. These ...

The Bay Club

Hotel Front Desk

Walnut Creek, CA · On-site

$16.25 - $20.50/hr

GENERAL SUMMARY The Hotel Front Desk Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the hotel and club. These ...

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Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Sep 2, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

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What cities are hiring for Hotel Front jobs?

Cities with the most Hotel Front job openings:

What states have the most Hotel Front jobs?

States with the most job openings for Hotel Front jobs include:

What job categories do people searching Hotel Front jobs look for?

The top searched job categories for Hotel Front jobs are:

Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Office Supervisor

Four Points by Sheraton

Novi, MI • On-site

$18 - $20/hr

Full-time

Re-posted 5 days ago

Four Points by Sheraton rating

4.9

Company rating: 4.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Job Summary
The Front Office Supervisor is responsible for supervising front desk staff, maintaining high standards of customer service, resolving guest concerns, and ensuring the efficient operation of the hotel's reception area. This role helps create a positive guest experience while supporting the Front Office Manager in achieving operational goals.
Key Responsibilities
  •  Supervise the daily operations of the front desk and reception team. 
  •  Welcome guests and ensure efficient check-in and check-out processes. 
  •  Handle guest inquiries, complaints, and special requests professionally. 
  •  Train, mentor, and evaluate front office staff. 
  •  Prepare work schedules and assign daily duties. 
  •  Ensure compliance with hotel policies, procedures, and service standards. 
  •  Monitor room availability, reservations, and occupancy levels. 
  •  Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. 
  •  Manage cash handling, billing, and payment procedures accurately. 
  •  Prepare daily reports, shift handover notes, and operational records. 
  •  Assist with VIP arrivals, group check-ins, and special events. 
  •  Maintain a clean, organized, and welcoming front desk environment. 
  •  Ensure adherence to health, safety, and security regulations. 
Qualifications
  •  Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. 
  •  2–4 years of experience in hotel front office operations, with at least 1 year in a supervisory role preferred. 
  •  Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. 
Skills and Competencies
  •  Excellent customer service and interpersonal skills. 
  •  Strong leadership and team management abilities. 
  •  Effective communication in English; additional languages are a plus. 
  •  Problem-solving and conflict-resolution skills. 
  •  Ability to work under pressure and manage multiple tasks. 
  •  Good organizational and time-management skills. 
  •  Proficiency in Microsoft Office and hotel management software. 
  •  Attention to detail and a professional appearance. 
Working Conditions
  •  Flexible to work rotating shifts, including weekends and public holidays. 
  •  Standing for extended periods may be required. 
  •  Fast-paced hospitality environment with direct guest interaction. 
This job description can be adapted for hotels ranging from budget properties to luxury resorts, with specific responsibilities adjusted to the hotel's size and service standards.

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