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Hotel Front Jobs (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$14/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure ...

Commonwealth Hotels

Hotel Front Desk

Saint Clairsville, OH · On-site

$12 - $15.25/hr

Clairsville, Ohio, is seeking a Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Candlewood Suites St. Clairsville, Ohio, offers numerous ...

GF Hotels and Resorts

Hotel Front Desk Agent

Philadelphia, PA · On-site

$14.50 - $18.25/hr

Hotel Front Desk Agent We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their ...

ARK

Hotel Front Desk

Cumming, GA · On-site

$12 - $14/hr

Hotel Front Desk Agent We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and ...

Town Pump

HOTEL FRONT DESK

Belgrade, MT · On-site

$15.25 - $19.25/hr

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

ARK

Hotel Front Desk Clerk

Kansas City, MO · On-site

$12.75 - $15.50/hr

Hotel Front Desk Agent We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their ...

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All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Jul 3, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are hotel front desk staff?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are some common challenges faced by hotel front desk staff, and how can they be managed effectively?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
More about Hotel Front jobs
What cities are hiring for Hotel Front jobs? Cities with the most Hotel Front job openings:
What states have the most Hotel Front jobs? States with the most job openings for Hotel Front jobs include:
What job categories do people searching Hotel Front jobs look for? The top searched job categories for Hotel Front jobs are:
Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Desk Clerk

Shri Hotels

Smithfield, NC

$14/hr

Full-time

Posted 23 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:

$12 - $14 hourly


Responsibilities:
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.