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Hotel Front Jobs (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Town Pump

HOTEL FRONT DESK

Columbus, MT · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Town Pump

HOTEL FRONT DESK

Butte, MT · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Town Pump

HOTEL FRONT DESK

Helena, MT · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Beverly Hills Plaza Hotel & Spa

Be Seen First

Hotel Front Desk Agent

Los Angeles, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview Beverly Hills Plaza Hotel & Spa is looking for a polished and customer-focused Front Desk Agent to be the face of our guest experience. This role is ideal for someone with hotel ...

The Bay Club Company

Hotel Front Desk

CA · On-site

$15.75 - $20/hr

GENERAL SUMMARY The Hotel Front Desk Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the hotel and club. These ...

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All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Aug 13, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
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What states have the most Hotel Front jobs?

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What job categories do people searching Hotel Front jobs look for?

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Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

HOTEL FRONT OFFICE MANAGER

Dimension Hospitality

Lubbock, TX • On-site

$48K - $50K/yr

Full-time

Posted yesterday

New

Job description

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.
The Role
As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing
• Lead daily front office operations, including staff supervision and scheduling
• Train, coach, and develop front desk and guest service team members
• Oversee check ins, check outs, reservations, and billing accuracy
• Resolve escalated guest concerns and service issues professionally
• Ensure compliance with hotel policies, brand standards, and procedures
• Monitor financial processes such as cash handling and end of day reporting
• Communicate effectively with housekeeping, engineering, and leadership
• Support hiring, performance reviews, and team development
• Maintain a welcoming, efficient, and service focused front office environment
Why You Will Love It Here
• Leadership role with daily guest impact
• Opportunities for growth within hotel operations
• Supportive, team oriented environment
Ready to Join the Team
If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you.
Apply now.
EOE
What Makes You You
• Previous hotel front office leadership experience required
• Strong communication, leadership, and problem solving skills
• Organized, dependable, and detail oriented
• Comfortable using hotel systems, reporting tools, and front office processes
• Able to multitask and maintain professionalism under pressure
• Passionate about hospitality and creating excellent guest experiences
Flexible to work any shifts, including holidays and weekends.

Apply