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Kipsu Jobs (NOW HIRING)

Kipsu

Sales Development Representative

Minneapolis, MN · On-site

$45K - $70K/yr

Sales Development Representative (SDR) Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From ...

Kipsu

Senior Quality Assurance Analyst

Minneapolis, MN · On-site

$90K - $110K/yr

Senior Quality Assurance Analyst Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into ...

Kipsu

Associate Account Manager

Minneapolis, MN · On-site

$68 - $75/hr

At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our best-in-class technology enables organizations ...

Kipsu

Account Executive

Minneapolis, MN · On-site

$50K - $100K/yr

At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries.

Kipsu

Associate Account Manager

Minneapolis, MN · On-site

$68K - $75K/yr

At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our best-in-class technology enables organizations ...

Kipsu

Account Executive

Minneapolis, MN · On-site

$90K/yr

At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries.

Kipsu Inc

Sales Development Representative

Minneapolis, MN · On-site

$70K - $80K/yr

Sales Development Representative (SDR) Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From ...

Kipsu

Customer Success Specialist

Minneapolis, MN · On-site

$50K - $60K/yr

At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our best-in-class technology enables organizations ...

Kipsu Inc

Associate Account Manager

Minneapolis, MN · On-site

$128K - $133K/yr

At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our best-in-class technology enables organizations ...

Kipsu Inc

Customer Success Specialist

Minneapolis, MN · On-site

At Kipsu, we help service professionals Meet the Moment by partnering with some of the largest hospitality and healthcare brands in the world. Our best-in-class technology enables organizations ...

Kipsu Inc

Account Executive

Minneapolis, MN · On-site

$90K/yr

At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries.

Conrad Hotels & Resorts

PBX Operator

Nashville, TN · On-site

HH, Agilysis / KIPSU / Quore / Estandby) * Demonstrates Conrad Nashville product knowledge including hotel, layouts and guestroom views * Knowledgeable of all in-room dining menu selections, promotes ...

Marriott

Assistant Front Office Manager

Brooklyn, NY · On-site

Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) *Fluency ...

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Kipsu information

What is Kipsu?

Kipsu is a technology company that provides messaging platforms for businesses, particularly in the hospitality industry. Their services enable hotels, retail stores, and other customer-facing organizations to communicate directly with guests and customers via SMS, web chat, and other digital messaging channels. This enhances customer service by allowing staff to respond quickly to inquiries and feedback in real time. Kipsu's platform is used by leading hotel brands and helps businesses improve guest satisfaction and streamline operations.

What are the key skills and qualifications needed to thrive as a customer engagement specialist at Kipsu?

To thrive as a Customer Engagement Specialist at Kipsu, you need excellent communication skills, customer service experience, and a bachelor's degree in a relevant field. Familiarity with customer engagement platforms, CRM systems, and digital messaging tools is typically required. Strong problem-solving, relationship-building, and adaptability help you stand out in this role. These skills ensure effective client support, successful onboarding, and ongoing customer satisfaction in a fast-paced SaaS environment.

What are some common challenges faced by customer engagement specialists at Kipsu, and how can they be effectively managed?

Customer engagement specialists at Kipsu often encounter challenges such as balancing multiple client inquiries simultaneously and adapting communication styles to suit diverse customer needs. Success in this role requires strong organizational skills, quick problem-solving abilities, and a proactive approach to learning the Kipsu platform. Collaborating closely with both the support and product teams helps specialists stay informed about updates and resolve customer issues efficiently. Regular team check-ins and ongoing training also provide valuable support in managing these challenges.

What is the difference between Kipsu vs Customer Service Representative?

AspectKipsuCustomer Service Representative
Primary RoleProvides real-time customer engagement through messaging platformsHandles customer inquiries, complaints, and support via phone, email, or chat
Required SkillsCommunication, digital engagement tools, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentTech-driven, digital communication platformsOffice or remote, customer support centers
Industry UsageHospitality, retail, service industriesRetail, telecom, finance, various sectors

While Kipsu specializes in real-time digital customer engagement, Customer Service Representatives handle direct customer interactions across multiple channels. Both roles require strong communication skills, but Kipsu focuses on digital messaging platforms, whereas Customer Service Reps often work through calls or emails. Understanding these differences helps businesses choose the right role for their customer support needs.

What are the benefits of Kipsu?

Kipsu is a customer engagement platform that helps employees improve communication and service delivery. Working in roles related to Kipsu can enhance skills in digital communication, customer service, and technology tools, often leading to increased efficiency and job satisfaction. The platform supports collaborative work environments and may require familiarity with software integrations and real-time messaging systems.
More about Kipsu jobs

What cities are hiring for Kipsu jobs?

Cities with the most Kipsu job openings:

What states have the most Kipsu jobs?

States with the most job openings for Kipsu jobs include:

What job categories do people searching Kipsu jobs look for?

The top searched job categories for Kipsu jobs are:

Kipsu jobs near you
Infographic showing various Kipsu job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.

Sales Development Representative (SDR)- Entry Level Tech Sales

Kipsu

Minneapolis, MN • On-site

$70K - $80K/yr

Other

Posted 2 days ago

New

Job description

SDR- Entry Level Tech Sales


Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From partnering with the world’s leading hospitality brands to working with multifamily and healthcare providers, Kipsu empowers service teams to connect with their customers in meaningful ways.


Our best-in-class technology streamlines real-time messaging, surfaces actionable insights, and drives smarter workflows—ultimately transforming what it feels like to give and receive great service. Recognized by the Star Tribune as a Top Workplace, we’ve built our reputation on a strong culture, a long-term view, and a relentless focus on impact.


THE OPPORTUNITY


We’re seeking a high-energy Sales Development Representative (SDR) to join our Enterprise Hospitality team. In this role, you’ll help accelerate Kipsu’s growth by identifying and engaging new prospects across the hospitality industry. Through outbound calls, emails, and social selling, you’ll generate qualified opportunities and partner closely with our sales team to advance them.


Kipsu provides hoteliers with a new way to engage guests through real-time digital channels—enabling them to intercept feedback, elevate service, and build lasting human connections. As an SDR, you’ll play a critical role in sharing this story with the market and opening the door to relationships that transform the guest experience.


WHAT YOU'LL DO

  • Prospect and engage potential customers through calls, emails, and social selling.
  • Generate high-quality opportunities and set meetings for the sales team.
  • Research accounts and decision-makers to personalize outreach.
  • Consistently hit—and exceed—monthly activity and opportunity targets.
  • Clearly communicate Kipsu’s value and core capabilities at a high level.
  • Collaborate with marketing and sales leadership to refine messaging.
  • Stay curious: keep learning about hospitality trends, competitors, and best practices.
  • Jump in to support projects outside your lane when needed—we win as one team.


WHAT WE’RE LOOKING FOR

  • High-energy and professional—you thrive in fast-paced, goal-oriented environments.
  • Strong written and verbal communication skills.
  • Resilient and persistent—comfortable handling rejection and keeping momentum.
  • Motivated to grow a career in sales, with a drive to exceed expectations.
  • Naturally curious and eager to go deep on an industry or topic.
  • Adaptable—you’re comfortable with ambiguity and shifting priorities.
  • Experience with CRM tools (Salesforce, HubSpot, etc.) a plus.
  • Kipsu’s Core Values resonates with you and aligns with your personal values


The base pay for this role starts at $45,000/yr. The pay structure for this role is base pay + commission. The total annualized on-target earnings (OTE) for this position is: $70,000-$80,000+/yr.


One Last Thing- at Kipsu, we know our future depends on building a vibrant and diverse team. We actively seek talent of all identities and backgrounds, and we’re intentional about creating an inclusive environment where everyone can thrive. We invite you to roll up your sleeves and join us on our journey.


Apply