ZipRecruiter

Log In

1

Kipsu Jobs (NOW HIRING)

HILTON MEMPHIS

Front Desk Agent

Memphis, TN

$15/hr

Transmit and receive messages, using telephones or by using Kipsu system. * 9.Contact housekeeping or maintenance staff when guests report problems. * 10.Make and confirm reservations. * 11.Record ...

HILTON MEMPHIS

Front Desk Agent

Memphis, TN

$14.75 - $18.75/hr

Transmit and receive messages, using telephones or by using Kipsu system. * 9.Contact housekeeping or maintenance staff when guests report problems. * 10.Make and confirm reservations. * 11.Record ...

Linchris Hotel Corporation

Front Desk Agent

Memphis, TN · On-site

$15/hr

... Kipsu system. * 9. Contact housekeeping or maintenance staff when guests report problems. * 10. Make and confirm reservations. * 11. Record guest comments or complaints, referring customers to ...

previous pagenext page

Showing results 21-40

All JobsRetail JobsKipsu Jobs

Kipsu information

What is Kipsu?

Kipsu is a technology company that provides messaging platforms for businesses, particularly in the hospitality industry. Their services enable hotels, retail stores, and other customer-facing organizations to communicate directly with guests and customers via SMS, web chat, and other digital messaging channels. This enhances customer service by allowing staff to respond quickly to inquiries and feedback in real time. Kipsu's platform is used by leading hotel brands and helps businesses improve guest satisfaction and streamline operations.

What are the key skills and qualifications needed to thrive as a customer engagement specialist at Kipsu?

To thrive as a Customer Engagement Specialist at Kipsu, you need excellent communication skills, customer service experience, and a bachelor's degree in a relevant field. Familiarity with customer engagement platforms, CRM systems, and digital messaging tools is typically required. Strong problem-solving, relationship-building, and adaptability help you stand out in this role. These skills ensure effective client support, successful onboarding, and ongoing customer satisfaction in a fast-paced SaaS environment.

What are some common challenges faced by customer engagement specialists at Kipsu, and how can they be effectively managed?

Customer engagement specialists at Kipsu often encounter challenges such as balancing multiple client inquiries simultaneously and adapting communication styles to suit diverse customer needs. Success in this role requires strong organizational skills, quick problem-solving abilities, and a proactive approach to learning the Kipsu platform. Collaborating closely with both the support and product teams helps specialists stay informed about updates and resolve customer issues efficiently. Regular team check-ins and ongoing training also provide valuable support in managing these challenges.

What is the difference between Kipsu vs Customer Service Representative?

AspectKipsuCustomer Service Representative
Primary RoleProvides real-time customer engagement through messaging platformsHandles customer inquiries, complaints, and support via phone, email, or chat
Required SkillsCommunication, digital engagement tools, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentTech-driven, digital communication platformsOffice or remote, customer support centers
Industry UsageHospitality, retail, service industriesRetail, telecom, finance, various sectors

While Kipsu specializes in real-time digital customer engagement, Customer Service Representatives handle direct customer interactions across multiple channels. Both roles require strong communication skills, but Kipsu focuses on digital messaging platforms, whereas Customer Service Reps often work through calls or emails. Understanding these differences helps businesses choose the right role for their customer support needs.

What are the benefits of Kipsu?

Kipsu is a customer engagement platform that helps employees improve communication and service delivery. Working in roles related to Kipsu can enhance skills in digital communication, customer service, and technology tools, often leading to increased efficiency and job satisfaction. The platform supports collaborative work environments and may require familiarity with software integrations and real-time messaging systems.
More about Kipsu jobs

What cities are hiring for Kipsu jobs?

Cities with the most Kipsu job openings:

What states have the most Kipsu jobs?

States with the most job openings for Kipsu jobs include:

What job categories do people searching Kipsu jobs look for?

The top searched job categories for Kipsu jobs are:

Kipsu jobs near you
Infographic showing various Kipsu job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.

Front Desk Agent

Hampton Inn Atlantic City/Absecon

Galloway, NJ • On-site

$16/hr

Full-time

PTO

Re-posted 24 days ago

Job description

Hampton Inn

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Bartend as needed
  • Perform cleaning tasks and daily disinfecting duties throughout shift
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Respond Kipsu guest responses
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Enroll new Hilton honors members
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like PMS Onq.
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

Job Types: Part-time, Full-time

Pay: From $16 per hour

Benefits:

  • Employee discount
  • Employee incentive
  • Paid Birthday
  • PTO accrual

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • On call
  • Overnight shift
  • Weekends are a must

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: In person

Company Description

ShoreRock Group LLC