ZipRecruiter

Log In

1

Kipsu Jobs (NOW HIRING)

HYATT Hotels

Night Auditor

Boston, MA

$25.50/hr

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

Hyatt

Night Auditor

Chicago, IL

$22/hr

... Kipsu, Slack) Strong communication and listening skills and excellent speaking, reading, and writing ability Fluency in English: additional languages preferred. Spanish language skills are highly ...

HYATT Hotels

Night Auditor

Alexandria, VA

$16 - $21.25/hr

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

next page

Showing results 1-20

All JobsKipsu Jobs

Kipsu information

What is Kipsu?

Kipsu is a technology company that provides messaging platforms for businesses, particularly in the hospitality industry. Their services enable hotels, retail stores, and other customer-facing organizations to communicate directly with guests and customers via SMS, web chat, and other digital messaging channels. This enhances customer service by allowing staff to respond quickly to inquiries and feedback in real time. Kipsu's platform is used by leading hotel brands and helps businesses improve guest satisfaction and streamline operations.

What are some common challenges faced by customer engagement specialists at Kipsu, and how can they be effectively managed?

Customer engagement specialists at Kipsu often encounter challenges such as balancing multiple client inquiries simultaneously and adapting communication styles to suit diverse customer needs. Success in this role requires strong organizational skills, quick problem-solving abilities, and a proactive approach to learning the Kipsu platform. Collaborating closely with both the support and product teams helps specialists stay informed about updates and resolve customer issues efficiently. Regular team check-ins and ongoing training also provide valuable support in managing these challenges.

What are the key skills and qualifications needed to thrive as a Customer Engagement Specialist at Kipsu, and why are they important?

To thrive as a Customer Engagement Specialist at Kipsu, you need excellent communication skills, customer service experience, and a bachelor's degree in a relevant field. Familiarity with customer engagement platforms, CRM systems, and digital messaging tools is typically required. Strong problem-solving, relationship-building, and adaptability help you stand out in this role. These skills ensure effective client support, successful onboarding, and ongoing customer satisfaction in a fast-paced SaaS environment.

What is the difference between Kipsu vs Customer Service Representative?

AspectKipsuCustomer Service Representative
Primary RoleProvides real-time customer engagement through messaging platformsHandles customer inquiries, complaints, and support via phone, email, or chat
Required SkillsCommunication, digital engagement tools, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentTech-driven, digital communication platformsOffice or remote, customer support centers
Industry UsageHospitality, retail, service industriesRetail, telecom, finance, various sectors

While Kipsu specializes in real-time digital customer engagement, Customer Service Representatives handle direct customer interactions across multiple channels. Both roles require strong communication skills, but Kipsu focuses on digital messaging platforms, whereas Customer Service Reps often work through calls or emails. Understanding these differences helps businesses choose the right role for their customer support needs.

More about Kipsu jobs
What cities are hiring for Kipsu jobs? Cities with the most Kipsu job openings:
What states have the most Kipsu jobs? States with the most job openings for Kipsu jobs include:
What job categories do people searching Kipsu jobs look for? The top searched job categories for Kipsu jobs are:
Kipsu jobs near you

Hotel Maintenance Supervisor

Embassy Suites DFW

Irving, TX • On-site

$22 - $27/hr

Other

Posted 6 days ago

Job description

Hotel Maintenance

Embassy Suites DFW 

Job Summary:
We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff.

Benefits: 

Compensation: $22-$27/hr

  • The Maintenance Supervisor is responsible for supporting the overall maintenance operations of the hotel to ensure a safe, functional, and well-maintained environment for both guests and team members. This role requires a hands-on leader with hotel experience who can assist with daily maintenance operations, preventive maintenance programs, and team coordination while upholding Embassy Suites and Hilton brand standards. 

    Key Responsibilities 

    Support the maintenance department in overseeing daily maintenance operations 

    Perform hands-on repairs including HVAC, plumbing, electrical, carpentry, and general maintenance 

    Assist with preventive maintenance programs and timely completion of work orders Ensure prompt response to guest maintenance requests and service recovery needs Maintain compliance with safety standards, brand requirements, and local regulations 

    Utilize hotel systems and tools such as PEP, Kipsu, Slack, and Monday.com to track work orders and communication 

    Assist with training, coaching, and supervising maintenance team members as needed Coordinate with other departments to minimize guest impact during repairs and projects 

    Qualifications 

    Hotel supervisory maintenance experience required 

    Open availability (morning, afternoon, and overnight if needed) 

    Must be able to work weekends and holidays 

    PEP experience preferred, or willingness to learn

    Bilingual (Spanish/English) preferred 

    Strong communication, leadership, and organizational skills Detail-oriented and able to thrive in a fast-paced hotel environment Hands-on, solution-driven, and guest-focused mindset Must have legal authorization to work in the United States

Apply