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Kipsu Jobs (NOW HIRING)

Night Auditor

Chicago, IL · On-site

$22/hr

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

Transmit and receive messages, using telephones or by using Kipsu system. * 9.Contact housekeeping or maintenance staff when guests report problems. * 10.Make and confirm reservations. * 11.Record ...

Front Desk Agent

Memphis, TN · On-site

$12.75 - $16/hr

... Kipsu system. * 9. Contact housekeeping or maintenance staff when guests report problems. * 10. Make and confirm reservations. * 11. Record guest comments or complaints, referring customers to ...

Front Desk Agent

Memphis, TN · On-site

$12.75 - $16/hr

... Kipsu system. * 9. Contact housekeeping or maintenance staff when guests report problems. * 10. Make and confirm reservations. * 11. Record guest comments or complaints, referring customers to ...

... Kipsu system. * 9. Contact housekeeping or maintenance staff when guests report problems. * 10. Make and confirm reservations. * 11. Record guest comments or complaints, referring customers to ...

Front Desk Agent

Denver, CO · On-site

$19.29/hr

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

Front Desk Agent

Alexandria, VA · On-site

$15.25 - $19.25/hr

Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu ...

Showing results 21-40

Kipsu information

What is Kipsu?

Kipsu is a technology company that provides messaging platforms for businesses, particularly in the hospitality industry. Their services enable hotels, retail stores, and other customer-facing organizations to communicate directly with guests and customers via SMS, web chat, and other digital messaging channels. This enhances customer service by allowing staff to respond quickly to inquiries and feedback in real time. Kipsu's platform is used by leading hotel brands and helps businesses improve guest satisfaction and streamline operations.

What are some common challenges faced by customer engagement specialists at Kipsu, and how can they be effectively managed?

Customer engagement specialists at Kipsu often encounter challenges such as balancing multiple client inquiries simultaneously and adapting communication styles to suit diverse customer needs. Success in this role requires strong organizational skills, quick problem-solving abilities, and a proactive approach to learning the Kipsu platform. Collaborating closely with both the support and product teams helps specialists stay informed about updates and resolve customer issues efficiently. Regular team check-ins and ongoing training also provide valuable support in managing these challenges.

What are the key skills and qualifications needed to thrive as a customer engagement specialist at Kipsu?

To thrive as a Customer Engagement Specialist at Kipsu, you need excellent communication skills, customer service experience, and a bachelor's degree in a relevant field. Familiarity with customer engagement platforms, CRM systems, and digital messaging tools is typically required. Strong problem-solving, relationship-building, and adaptability help you stand out in this role. These skills ensure effective client support, successful onboarding, and ongoing customer satisfaction in a fast-paced SaaS environment.

What is the difference between Kipsu vs Customer Service Representative?

AspectKipsuCustomer Service Representative
Primary RoleProvides real-time customer engagement through messaging platformsHandles customer inquiries, complaints, and support via phone, email, or chat
Required SkillsCommunication, digital engagement tools, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentTech-driven, digital communication platformsOffice or remote, customer support centers
Industry UsageHospitality, retail, service industriesRetail, telecom, finance, various sectors

While Kipsu specializes in real-time digital customer engagement, Customer Service Representatives handle direct customer interactions across multiple channels. Both roles require strong communication skills, but Kipsu focuses on digital messaging platforms, whereas Customer Service Reps often work through calls or emails. Understanding these differences helps businesses choose the right role for their customer support needs.

More about Kipsu jobs
What cities are hiring for Kipsu jobs? Cities with the most Kipsu job openings:
What states have the most Kipsu jobs? States with the most job openings for Kipsu jobs include:
Infographic showing various Kipsu job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Night Auditor

Hyatt

Chicago, IL • On-site

$22/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago


Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

24th of 108 rated hotels


Job description

Night Auditor Position

Are you a night owl with a knack for numbers and a passion for customer service? We are seeking a reliable and detail-oriented Night Auditor to join our team. If you thrive in a quiet, overnight setting and have a keen eye for accuracy, this role is perfect for you!

Looking for Monday-Sunday availability and Holidays

About the Role: In this role you will audit, balance, post, and report on the front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.

Advancement Opportunities and Professional Career Path:

• Accounting Manager • Front Office Manager • Operations Manager • Assistant General Manager • General Manager

Are you looking to plant your roots, be a part of a team that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What's Your More?

Team Benefits:

  • 401k
  • Health/Dental/Vision/Life/Voluntary Insurance
  • Management Development Program
  • Team and Travel Discounts
  • Vacation/Well/Holiday Pay
  • Career Advancement Opportunity
  • Referral Bonus Program

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, Team are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Requirements:

  • Prior 1-2+ years' night auditing in a brand or luxury hotel environment is ideal
  • High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field is a plus
  • Be a member of our Rockstar night team
  • Must be 18+ years of age
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
  • Strong communication and listening skills and excellent speaking, reading, and writing ability
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired
  • Handle cash, coins, and currency at night
  • Outstanding verbal and written communication skills
  • Detail-oriented and strong organizational skills

$22.00 per hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.


What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957