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Marriott Global Reservations Jobs (NOW HIRING)

Marriott

Sales and Events Specialist

Jackson, WY · On-site

External: Travel agencies, group & meeting planners, Marriott Global and Account Sales ... Manages pre-arrival reservations and arrangements (i.e., amenities and special requests) for luxury ...

Marriott International

Reservations Clerk

Orlando, FL · On-site

$13.50 - $17/hr

... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... amazing global team, and become the best version of you. JW Marriott is part of Marriott ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

Marriott

Reservations Clerk

Orlando, FL · On-site

Job Number 26096929 Job Category Reservations Location 4040 Central Florida Pkwy, Orlando, Florida ... amazing global team, and become the best version of you. JW Marriott is part of Marriott ...

Marriott

Spa Reservations Agent

Santa Barbara, CA

$17.25 - $21.50/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$16.75 - $20.75/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

Marriott

Reservations Clerk

Orlando, FL

... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... amazing global team, and become the best version of you. JW Marriott is part of Marriott ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

Marriott International

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... Be where you can do your best work, begin your purpose, belong to an amazing global team, and ...

NOLA OPCO LLC

Front Office Manager

New Orleans, LA · On-site

$40K - $50K/yr

Process and manage reservations, cancellations, and modifications via Lightspeed PMS Team ... Access to Marriott's global training and development programs HOW TO APPLY Apply directly through ...

NOLA OPCO LLC

Front Office Manager

New Orleans, LA

$40K - $50K/yr

Process and manage reservations, cancellations, and modifications via Lightspeed PMS Team ... Access to Marriott's global training and development programs HOW TO APPLY Apply directly through ...

NOLA OPCO LLC

Front Office Manager

New Orleans, LA · On-site

$40K - $50K/yr

Process and manage reservations, cancellations, and modifications via Lightspeed PMS Team ... Access to Marriott's global training and development programs HOW TO APPLY Apply directly through ...

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Marriott Global Reservations information

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$12

$19

$29

How much do marriott global reservations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for marriott global reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is Marriott Global Reservations?

Marriott Global Reservations is a worldwide service provided by Marriott International that assists guests in booking hotel rooms, managing reservations, and answering questions about Marriott properties. This service is accessible through phone, online chat, and email, and supports guests from different countries and in multiple languages. The team can help with new bookings, modifications, cancellations, and provide information on rates, amenities, and loyalty programs. Marriott Global Reservations representatives are trained to ensure a seamless and personalized booking experience for travelers.

What are the key skills and qualifications needed to thrive as a Marriott Global Reservations agent?

To thrive as a Marriott Global Reservations Agent, strong customer service skills, attention to detail, and proficiency in verbal and written communication are essential, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems like Opera, CRM platforms, and telephony systems is commonly required. Outstanding interpersonal skills, patience, and problem-solving abilities help agents excel when handling diverse guest needs and resolving issues. These skills ensure efficient, accurate bookings and a positive guest experience, directly impacting customer satisfaction and brand loyalty.

What is the difference between Marriott Global Reservations vs Marriott Reservations Agent?

AspectMarriott Global ReservationsMarriott Reservations Agent
Primary RoleHandles global reservation management, oversees booking systems, and coordinates with multiple properties worldwide.Assists individual guests with booking, modifies reservations, and provides customer service at a specific property or call center.
Work EnvironmentCorporate office or centralized reservation centers, often with international scope.Hotel front desk, call centers, or local reservation offices.
CredentialsCustomer service experience, familiarity with reservation systems, often with hospitality certifications.Customer service skills, reservation system knowledge, hospitality experience preferred.

Marriott Global Reservations focuses on managing reservations at a corporate or international level, while Marriott Reservations Agents handle guest bookings and inquiries at the property or local level. Both roles require customer service skills and reservation system knowledge but differ in scope and environment.

What are the typical challenges faced by agents in Marriott Global Reservations, and how can they be addressed?

Agents in Marriott Global Reservations often manage high call volumes and must quickly adapt to the diverse needs of guests worldwide. Balancing accuracy with efficiency while handling multiple booking systems and requests can be challenging. Strong communication skills, familiarity with Marriott's procedures, and ongoing training help agents provide excellent service. Team support and access to up-to-date resources also play a key role in overcoming daily challenges.
What states have the most Marriott Global Reservations jobs? States with the most job openings for Marriott Global Reservations jobs include:
What job categories do people searching Marriott Global Reservations jobs look for? The top searched job categories for Marriott Global Reservations jobs are:
Marriott Global Reservations jobs near you
Infographic showing various Marriott Global Reservations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Supervisor-Reservations (H/F)-Taghazout Bay Marriott Bay

Marriott

Snyder, CO • On-site

Full-time

Posted 4 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,184 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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