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Hotel Front Desk Representative Jobs (NOW HIRING)

Sleep Inn

Hotel Front Desk Representative

Norman, OK · On-site

$13 - $15/hr

As a part-time Hotel Front Desk Representative, your day will begin with a warm greeting to arriving guests, setting the tone for their stay. You will efficiently manage check-in and check-out ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

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Hotel Front Desk Representative information

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How much do hotel front desk representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for hotel front desk representative in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What jobs pay $400 an hour?

Hotel front desk representatives typically do not earn $400 an hour; such high wages are usually associated with specialized roles like top-tier consultants, surgeons, or executives. Most jobs paying this rate require advanced skills, extensive experience, or ownership of a business, rather than entry-level or standard positions in hospitality.

What are the most common challenges faced by Hotel Front Desk Representatives during busy seasons, and how can they effectively handle them?

During peak travel seasons, Hotel Front Desk Representatives often face high guest volumes, increased check-in/check-out activity, and occasional overbookings. These challenges require strong time management, problem-solving skills, and the ability to remain calm under pressure. Effective communication and teamwork with housekeeping, maintenance, and management are essential to resolve guest concerns quickly. Proactively managing reservations and providing clear, friendly service help ensure a smooth experience for both guests and staff.

Is it hard to get hired at a hotel?

Getting hired as a hotel front desk representative can vary depending on the location and hotel size, but generally, it requires good customer service skills, a friendly demeanor, and basic computer proficiency. Many positions are entry-level and may require a high school diploma or equivalent, with some hotels offering on-the-job training. Competition can be moderate, especially in popular tourist areas, but having relevant experience or certifications can improve chances of employment.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Representative, and why are they important?

To thrive as a Hotel Front Desk Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help representatives stand out. These qualities ensure smooth guest experiences, efficient operations, and positive hotel reputations.

What qualifications do you need to work front desk at a hotel?

Hotel front desk representatives typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred.

How much do hotel receptionists get paid?

Hotel front desk representatives typically earn a median hourly wage of around $12 to $15, which equates to approximately $25,000 to $31,000 annually for full-time work. Salaries can vary based on location, experience, and the hotel's size and rating.

What is the difference between Hotel Front Desk Representative vs Hotel Concierge?

AspectHotel Front Desk RepresentativeHotel Concierge
Primary RoleCheck-in/check-out, reservations, guest inquiriesPersonalized guest services, local recommendations, reservations
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk, lobby areaGuest rooms, lobby, concierge desk
CertificationsNone typically requiredNone typically required, some certifications beneficial

The Hotel Front Desk Representative primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative tasks. The Hotel Concierge offers personalized services, including local recommendations and reservations, enhancing guest experience. While both roles require strong customer service skills, the concierge often needs more local knowledge. They work in different areas of the hotel but both are essential for guest satisfaction.

What are hotel front desk representatives?

Hotel front desk representatives are staff members responsible for welcoming guests, checking them in and out, answering questions, and handling reservations at a hotel. They serve as the primary point of contact for guests, ensuring a positive first impression and addressing any needs or concerns throughout a guest's stay. In addition to administrative tasks, they often assist with billing, provide information about hotel amenities, and coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
More about Hotel Front Desk Representative jobs
What cities are hiring for Hotel Front Desk Representative jobs? Cities with the most Hotel Front Desk Representative job openings:
What job categories do people searching Hotel Front Desk Representative jobs look for? The top searched job categories for Hotel Front Desk Representative jobs are:
Hotel Front Desk Representative jobs near you
Infographic showing various Hotel Front Desk Representative job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Hotel Front Desk Representative

Hotel Front Desk Representative

Sleep Inn

Norman, OK • On-site

$13 - $15/hr

Part-time

PTO

This job post has expired today. Applications are no longer accepted.

Sleep Inn rating

5.5

Company rating: 5.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

73rd of 105 rated hotels

Job description

Are you ready to step into a vibrant role that centers around exceptional customer service? At Sleep Inn and Suites in Norman, OK, we are searching for a dedicated part-time Front Desk Representative to join our hospitality team. Offering competitive pay between $13 - $15 per hour, this is an exciting opportunity for those who thrive in a fast-paced environment and enjoy engaging with guests.


Benefits and perks:

  • Paid time off (PTO)
  • Bonus Structure
  • Company Parties
  • Flexible Schedule

THE GROWTH YOU HELP PROVIDE AS A HOTEL FRONT DESK REPRESENTATIVE

This part-time hospitality position will require flexibility, with evening and weekend shifts primarily from 3 PM - 11 PM. There is also the potential for side work or relaxation during downtime to ensure a balanced work experience.


As a part-time Hotel Front Desk Representative, your day will begin with a warm greeting to arriving guests, setting the tone for their stay. You will efficiently manage check-in and check-out processes while addressing inquiries via phone and email. Throughout your shift, you will perform essential data entry tasks to maintain accurate records in our systems and utilize QuickBooks for any billing and invoicing. Keeping the front desk area organized and stocked will be a priority, ensuring that guests have access to all necessary information about services and policies. When it comes to guest concerns or complaints, you will address them promptly, contributing to a seamless and positive experience for everyone.


OUR IDEAL HOTEL FRONT DESK REPRESENTATIVE

  • Strong customer service skills and a friendly personality
  • Comfortable with data entry and basic computer tasks
  • Familiarity with office software
  • Good organizational skills and attention to detail
  • Ability to lift up to 25 pounds
  • Ability to maintain a clean and organized front desk area

Knowledge of QuickBooks is a plus. Experience in a front desk or receptionist role is also helpful. Bilingual candidates are welcome to apply!


ABOUT US

At Sleep Inn and Suites, we believe in creating an authentic and welcoming environment for both our guests and our team members. Our commitment to exceptional customer service drives everything we do, as we strive to ensure every guest has a memorable stay. We offer our team flexibility, great benefits, and a supportive work environment and culture. We also provide a path for growth within our company, allowing you to develop your skills and advance your career with us. Join us and be part of a dynamic team that truly cares about its team and its guests!


HOW TO JOIN US

Our application process is mobile-friendly, making it easy to get started. Don't miss out on this hospitality opportunity to join Sleep Inn and Suites-apply today!


Must have the ability to pass a background check.

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