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Hotel Front Desk Representative Jobs (NOW HIRING)

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

  • Dental

  • Vision

  • Life

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH

$12.50 - $15.75/hr

  • Dental

  • Vision

  • Life

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Marysville, OH · On-site

$13 - $16.50/hr

  • Dental

  • Vision

  • Life

  • PTO

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Suites Marysville is located at 1081 Lydia Drive Marysville Ohio 43040. Responsible to attending to the need ...

Nivea Hospitality

Hotel Front Desk Representative

Marysville, OH

$13 - $16.50/hr

  • Dental

  • Vision

  • Life

  • PTO

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Suites Marysville is located at 1081 Lydia Drive Marysville Ohio 43040. Responsible to attending to the need ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

  • Dental

  • Vision

  • Life

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH

$12.50 - $15.75/hr

  • Dental

  • Vision

  • Life

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

  • Dental

  • Vision

  • Life

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Odawa Casino

Hotel Front Desk Representative

Petoskey, MI · On-site

$16/hr

Hotel Front Desk Representative Reports To: Hotel Front Desk Supervisor Department:Hotel Minimum Pay Rate:$16.00 per hour Job Code:FTDKCK Pay Grade:HOTEL1 Date Written:10/23/2019 Revision Date:01/01 ...

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Hotel Front Desk Representative information

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How much do hotel front desk representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hotel front desk representative in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a hotel front desk representative?

Hotel front desk representatives are staff members responsible for welcoming guests, checking them in and out, answering questions, and handling reservations at a hotel. They serve as the primary point of contact for guests, ensuring a positive first impression and addressing any needs or concerns throughout a guest's stay. In addition to administrative tasks, they often assist with billing, provide information about hotel amenities, and coordinate with housekeeping and maintenance staff to ensure guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel front desk representative?

To thrive as a Hotel Front Desk Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help representatives stand out. These qualities ensure smooth guest experiences, efficient operations, and positive hotel reputations.

What are the most common challenges faced by hotel front desk representatives during busy seasons, and how can they effectively handle them?

During peak travel seasons, Hotel Front Desk Representatives often face high guest volumes, increased check-in/check-out activity, and occasional overbookings. These challenges require strong time management, problem-solving skills, and the ability to remain calm under pressure. Effective communication and teamwork with housekeeping, maintenance, and management are essential to resolve guest concerns quickly. Proactively managing reservations and providing clear, friendly service help ensure a smooth experience for both guests and staff.

What is the difference between Hotel Front Desk Representative vs Hotel Concierge?

AspectHotel Front Desk RepresentativeHotel Concierge
Primary RoleCheck-in/check-out, reservations, guest inquiriesPersonalized guest services, local recommendations, reservations
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk, lobby areaGuest rooms, lobby, concierge desk
CertificationsNone typically requiredNone typically required, some certifications beneficial

The Hotel Front Desk Representative primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative tasks. The Hotel Concierge offers personalized services, including local recommendations and reservations, enhancing guest experience. While both roles require strong customer service skills, the concierge often needs more local knowledge. They work in different areas of the hotel but both are essential for guest satisfaction.

What does a hotel front desk representative do at a hotel?

A hotel front desk representative checks guests in and out, manages reservations, answers inquiries, and handles customer service issues. They often use computer systems to update booking information and may assist with billing and providing local information. Strong communication and organizational skills are essential for this role.

What qualifications do you need to be a hotel front desk representative?

A hotel front desk representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and reservation software. Some positions may require previous experience in hospitality or related fields, and bilingual abilities can be an advantage.
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What job categories do people searching Hotel Front Desk Representative jobs look for?

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Hotel Front Desk Representative jobs near you
Infographic showing various Hotel Front Desk Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Hotel Front Desk Representative

TownePlace Suites West Valley City

West Valley City, UT

$14/hr

Part-time

Re-posted 18 days ago

Job description

Are you looking for an exciting part-time and entry-level opportunity in hospitality? TownePlace Suites West Valley is hiring a part-time Hotel Front Desk Representative! Earn $14 per hour while enjoying incredible benefits:

  • Discounted stay rates at Marriott properties
  • Discounted rates for your family and friends
  • Advancement opportunities
  • Schedule flexibility

Bring your outgoing personality and love for helping people to a role where you'll create memorable guest experiences every day. Start your journey with us-your next adventure begins here!

WANT TO KNOW MORE ABOUT OUR BUSINESS?

We are an extended-stay hotel where guests can expect the best! Our team can also expect the same. We believe in treating our employees with the same respect and warmth that we extend to our guests, and that's why many of our staff have been with us for years. We foster a workplace culture where every team member feels valued and part of our family. Our close-knit environment encourages collaboration, support, and genuine care for one another! We prioritize employee well-being through competitive benefits and a positive, team-oriented atmosphere! Join us!

DO YOU MEET THESE QUALIFICATIONS?

As our part-time and entry-level Hotel Front Desk Representative, we ask that you bring the following to the table:

  • Outgoing and friendly personality
  • Willingness to learn
  • Excellent communication skills
  • Strong customer service skills
  • Willingness to work weekends, holidays, and morning shifts

WHAT WILL YOU DO AS A PART-TIME HOTEL FRONT DESK REPRESENTATIVE?

As you step into the inviting atmosphere of TownePlace Suites West Valley, you feel a rush of excitement for your day as the face of hospitality. With a friendly smile, you greet each guest, assisting with check-ins and check-outs while enthusiastically accommodating special requests. Collaborating with the morning shift team, you keep the front desk clean and presentable, ensuring everything is ready for new arrivals. You run daily reports on the hotel computer, and when concerns arise, you swiftly provide positive resolutions, turning challenges into satisfying experiences. Each day across your two to three shifts a week, from 6 AM to 2 PM, you find joy in creating memorable stays, knowing that every interaction prepares you for future leadership opportunities in the world of hospitality.

READY TO APPLY AND ADVANCE YOUR CAREER?

So, what do you think? If you feel this is the right part-time and entry-level Hotel Front Desk Representative job for you, go ahead and apply! We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. We look forward to meeting you!

Apply