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Hotel Front Desk Representative Jobs (NOW HIRING)

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team! About the hotel: The Comfort Inn located in Caldwell, Ohio. Responsible to attending to the need of guests, especially during check in and ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Nivea Hospitality

Hotel Front Desk Representative

Caldwell, OH · On-site

$12.50 - $15.75/hr

Hotel Front Desk Representative Come join our winning team at the Comfort Inn Caldwell. We are currently looking to fill both shift Morning (7-3), and Afternoon (3-11) About the hotel: The Comfort ...

Red Pipe LLC

Hotel Front Desk Representative

Tonkawa, OK · On-site

$11.50 - $14.50/hr

Hotel Front Desk Representative Reports to: Hotel Manager FLSA Status: Non-Exempt Position Summary: Responsible for representing the first point of contact with guests and handling all stages of a ...

Red Pipe

Hotel Front Desk Representative

Tonkawa, OK · On-site

$11.50 - $14.50/hr

Hotel Front Desk Representative Reports to: Hotel Manager FLSA Status: Non-Exempt Position Summary: Responsible for representing the first point of contact with guests and handling all stages of a ...

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How much do hotel front desk representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for hotel front desk representative in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Hotel Front Desk Representatives during busy seasons, and how can they effectively handle them?

During peak travel seasons, Hotel Front Desk Representatives often face high guest volumes, increased check-in/check-out activity, and occasional overbookings. These challenges require strong time management, problem-solving skills, and the ability to remain calm under pressure. Effective communication and teamwork with housekeeping, maintenance, and management are essential to resolve guest concerns quickly. Proactively managing reservations and providing clear, friendly service help ensure a smooth experience for both guests and staff.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Representative, and why are they important?

To thrive as a Hotel Front Desk Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help representatives stand out. These qualities ensure smooth guest experiences, efficient operations, and positive hotel reputations.

What is the difference between Hotel Front Desk Representative vs Hotel Concierge?

AspectHotel Front Desk RepresentativeHotel Concierge
Primary RoleCheck-in/check-out, reservations, guest inquiriesPersonalized guest services, local recommendations, reservations
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk, lobby areaGuest rooms, lobby, concierge desk
CertificationsNone typically requiredNone typically required, some certifications beneficial

The Hotel Front Desk Representative primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative tasks. The Hotel Concierge offers personalized services, including local recommendations and reservations, enhancing guest experience. While both roles require strong customer service skills, the concierge often needs more local knowledge. They work in different areas of the hotel but both are essential for guest satisfaction.

What are hotel front desk representatives?

Hotel front desk representatives are staff members responsible for welcoming guests, checking them in and out, answering questions, and handling reservations at a hotel. They serve as the primary point of contact for guests, ensuring a positive first impression and addressing any needs or concerns throughout a guest's stay. In addition to administrative tasks, they often assist with billing, provide information about hotel amenities, and coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
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What cities are hiring for Hotel Front Desk Representative jobs? Cities with the most Hotel Front Desk Representative job openings:
What job categories do people searching Hotel Front Desk Representative jobs look for? The top searched job categories for Hotel Front Desk Representative jobs are:
Hotel Front Desk Representative jobs near you
Infographic showing various Hotel Front Desk Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Hotel Front Desk Representative

Hotel Front Desk Representative

Staybridge Suites

Lehi, UT

$13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

IHG rating

5.8

Company rating: 5.8 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

65th of 106 rated hotels

Job description

Staybridge Suites in Lehi, UT is looking to hire a full-time or part-time Hotel Front Desk Representative to join our hospitality team. Are you super friendly? Would you like to join a company with a team that feels like a family? Are you looking for an entry-level role that requires no experience? If so, please read on!

This position earns a competitive wage of $13+/hour, depending on experience. We provide top-notch benefits, including hotel discounts worldwide. Additionally, we offer our full-time team health, dental, vision, a 401(k), and paid vacation. If this sounds like the right full- or part-time opportunity for you, apply today!

ABOUT STAYBRIDGE SUITES - LEHI

We are proud to offer the very best in hotel services. Our guests are spoiled with great amenities and amazing staff! We offer an upbeat and memorable experience for all who come and visit.

Our amazing team members are bright, friendly, and passionate about serving our guests. In order to hire and retain the best, we offer competitive compensation, generous benefits, and a family-oriented work environment!

A DAY IN THE LIFE OF A HOTEL FRONT DESK REPRESENTATIVE

As a Hotel Front Desk Representative, you are the face of hospitality! With a warm smile, you greet each guest and assist with check-in or check-out. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible. Keeping our guests comfortable and happy is your top priority.

You keep the front desk area clean and presentable. As needed, you provide positive resolutions to guest concerns. You're always willing to take the initiative to resolve issues quickly. You love meeting new people and get great satisfaction from doing your part to ensure smiles all around!

QUALIFICATIONS FOR A HOTEL FRONT DESK REPRESENTATIVE

No experience is required for this entry-level position - we will train the right person! Are you respectful, professional, and patient? Can you show hospitality to all guests? Do you work well as part of a team? If yes, you might just be perfect for this position!

WORK SCHEDULE

This full- or part-time position typically works from 3:00 pm - 11:00 pm, 3 - 5 days a week. This could be a great fit for students!

ARE YOU READY TO JOIN OUR TEAM?

If you're looking for work that requires no experience and feel that you would be right for this entry-level job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 84043

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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