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Hotel Front Desk Representative Jobs (NOW HIRING)

Hampton Inn

Front Desk Representative

Owensboro, KY · On-site

$14.50 - $17.75/hr

BryantCorp currently owns and manages three hotels with three hotels in the development pipeline ... Position: Front Desk Representative Reports To: General Manager & Assistant General Manager ...

New

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

SARAH HOSPITALITY INC

Hotel Front Desk

Woodbury, MN · On-site

$14 - $16/hr

Hotel front desk employees register and check in guests using hotel property management system. Other major responsibilities include answering phone calls and making reservations, provide excellent ...

Hotels Unlimited

Front Desk Representative

Eatontown, NJ · On-site

$16 - $17/hr

Front Desk Representative The Sheraton Hotel of Eatontown is seeking highly motivated candidates for the position of Front Desk Representative to join our award-winning team. The Sheraton Hotel of ...

RRI West Management LLC

Hotel Front Desk

Fairmont, WV

$13/hr

Hotel front desk experience preferred. * Strong communication and teamwork skills * Reliable and ... WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE? * Welcomes guests and assist them with ...

Town Pump

HOTEL FRONT DESK

Butte, MT · On-site

$13.75 - $17.50/hr

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

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Hotel Front Desk Representative information

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How much do hotel front desk representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for hotel front desk representative in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the most common challenges faced by hotel front desk representatives during busy seasons, and how can they effectively handle them?

During peak travel seasons, Hotel Front Desk Representatives often face high guest volumes, increased check-in/check-out activity, and occasional overbookings. These challenges require strong time management, problem-solving skills, and the ability to remain calm under pressure. Effective communication and teamwork with housekeeping, maintenance, and management are essential to resolve guest concerns quickly. Proactively managing reservations and providing clear, friendly service help ensure a smooth experience for both guests and staff.

What are the key skills and qualifications needed to thrive as a hotel front desk representative?

To thrive as a Hotel Front Desk Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help representatives stand out. These qualities ensure smooth guest experiences, efficient operations, and positive hotel reputations.

What is the difference between Hotel Front Desk Representative vs Hotel Concierge?

AspectHotel Front Desk RepresentativeHotel Concierge
Primary RoleCheck-in/check-out, reservations, guest inquiriesPersonalized guest services, local recommendations, reservations
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk, lobby areaGuest rooms, lobby, concierge desk
CertificationsNone typically requiredNone typically required, some certifications beneficial

The Hotel Front Desk Representative primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative tasks. The Hotel Concierge offers personalized services, including local recommendations and reservations, enhancing guest experience. While both roles require strong customer service skills, the concierge often needs more local knowledge. They work in different areas of the hotel but both are essential for guest satisfaction.

What is a hotel front desk representative?

Hotel front desk representatives are staff members responsible for welcoming guests, checking them in and out, answering questions, and handling reservations at a hotel. They serve as the primary point of contact for guests, ensuring a positive first impression and addressing any needs or concerns throughout a guest's stay. In addition to administrative tasks, they often assist with billing, provide information about hotel amenities, and coordinate with housekeeping and maintenance staff to ensure guest satisfaction.

What does a hotel front desk representative do at a hotel?

A hotel front desk representative checks guests in and out, manages reservations, answers inquiries, and provides information about hotel services and local attractions. They also handle phone calls, process payments, and address guest concerns to ensure a positive stay.
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Hotel Front Desk Representative jobs near you
Infographic showing various Hotel Front Desk Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Hotel Front Desk Representative

Gaming Enterprise

Prior Lake, MN • On-site

$18.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits.
Starting pay up to $18.50 an hour with a $1,000 signing bonus.
*Based on shift.
Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 2:30p-11:00p with weekends needed.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.
SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.
We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We're always looking for talented people to join our community. You'll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
  • Minimum one year guest service and cash handling experience.
  • Ability to speak, write and read English clearly.
  • Ability to communicate with a diverse population.
  • Working knowledge of basic computer operation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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