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Front Desk Hotels Jobs (NOW HIRING)

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Harbor View Hotel

Front Desk Supervisor

Storm Lake, IA

$15 - $19.25/hr

Front Desk Supervisor Come join the award-winning King's Pointe Resort in Storm Lake, IA! We are ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

Home2 Suites Williston, VT

Front Desk Associate

Williston, VT · On-site

$14.50 - $18.50/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Home2 Suites Williston, VT

Front Desk Associate

Williston, VT · On-site

$14.50 - $18.50/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Home2 Suites Williston, VT

Front Desk Associate

Williston, VT · On-site

$14.50 - $18.50/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Home2 Suites Williston, VT

Front Desk Associate

Williston, VT · On-site

$14.50 - $18.50/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Hampton Inn Waterville

Front Desk Associate

Waterville, ME · On-site

$14 - $18/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. This position would primarily consist of day shifts Tuesday - Thursday 7am-3pm but the ...

New

Hampton Inn Waterville

Front Desk Associate

Waterville, ME · On-site

$14 - $18/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. This position would primarily consist of day shifts Tuesday - Thursday 7am-3pm but the ...

New

King's Pointe Resort

Front Desk Supervisor

Storm Lake, IA

$15 - $19.25/hr

Front Desk Supervisor Come join the award-winning King's Pointe Resort in Storm Lake, IA! We are ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

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Front Desk Hotels information

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How much do front desk hotels jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front desk hotels in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Hotel Clerk, and why are they important?

To thrive as a Front Desk Hotel Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with hospitality experience often preferred. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional customer service, problem-solving abilities, and clear verbal communication distinguish top performers in this role. These skills and qualities are vital for ensuring guest satisfaction, smooth operations, and a positive first impression of the hotel.

What is the difference between Front Desk Hotels vs Receptionist?

AspectFront Desk HotelsReceptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, hospitality industryOffices, various industries
Employer & Industry UsageHotels, resorts, hospitality businessesCorporate offices, clinics, hotels
Common Search & ComparisonYesYes

Front Desk Hotels specifically refers to hotel reception staff responsible for guest check-in, reservations, and customer service within the hospitality industry. Receptionist is a broader role found across multiple industries, including healthcare, corporate, and hospitality, with similar duties but less industry-specific focus. While both roles involve customer interaction and administrative tasks, Front Desk Hotels positions are tailored to the hotel environment, requiring hospitality-specific skills and knowledge.

What are front desk hotel staff responsible for?

Front desk hotel staff are responsible for greeting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries. They serve as the primary point of contact for guests during their stay, ensuring a positive experience. Additionally, they handle administrative tasks such as processing payments, coordinating with housekeeping, and providing information about hotel amenities and local attractions.

What are the biggest challenges Front Desk Hotel staff typically face during busy seasons, and how can they effectively manage them?

During peak travel seasons, Front Desk Hotel staff often encounter high guest volumes, frequent check-ins and check-outs, and occasional overbookings. Managing these challenges requires excellent organizational skills, the ability to stay calm under pressure, and effective communication with guests and other hotel departments. Being proactive with problem-solving and using hotel management software efficiently can help streamline operations and ensure guest satisfaction even during the busiest times.
More about Front Desk Hotels jobs
What cities are hiring for Front Desk Hotels jobs? Cities with the most Front Desk Hotels job openings:
What states have the most Front Desk Hotels jobs? States with the most job openings for Front Desk Hotels jobs include:
What job categories do people searching Front Desk Hotels jobs look for? The top searched job categories for Front Desk Hotels jobs are:
Front Desk Hotels jobs near you
Infographic showing various Front Desk Hotels job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Associate

Rockland Harbor Hotel

Rockland, ME

$14.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Front Office Associate


Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.

We are hiring a Front Office Associate to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. This role is essential in ensuring a positive first impression and providing professional, efficient front desk support throughout a guest’s stay.

Why Join MCHG

We offer competitive wages and excellent full-time benefits, including:

  • Health, Dental, and Vision Insurance

  • Life Insurance

  • 401(k)

  • Paid Time Off (PTO)

  • Company Discounts

  • Supportive and respectful work environment

Key Responsibilities

  • Greet and welcome guests with excellent customer service

  • Manage front desk operations including check-in, check-out, and reservation management

  • Process guest payments accurately; handle cash, credit cards, and daily balancing

  • Answer all incoming calls professionally and follow company sales and service standards

  • Assist guests with room selection, room upgrades, and brand program enrollment

  • Handle room and rate changes while following hotel policies and guest needs

  • Review VIP arrivals, special requests, and ensure accurate guest notes

  • Coordinate with Housekeeping on room status and readiness

  • Provide guests with information about hotel amenities, services, and local attractions

  • Maintain clean, organized, and safe work areas at all times

  • Communicate effectively with management and all hotel departments

  • Represent MCHG positively and professionally while interacting with guests and the community

  • Follow all company policies, procedures, and safety standards

Qualifications

  • Previous front desk, hotel, or customer service experience preferred

  • Strong guest service and hospitality skills

  • Excellent verbal and written communication skills

  • Basic computer skills; ability to learn hotel PMS and reservation systems

  • Strong attention to detail, accuracy, and ability to multitask

  • Positive attitude, professional appearance, and reliable attendance

  • Ability to stand and walk for extended periods; lift 35–50 lbs as needed

  • Must be available to work a flexible schedule as this position requires nights, weekends, and holidays

MCHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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