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Front Desk Hotels Jobs (NOW HIRING)

Hampton Inn Waterville

Front Desk Associate

Waterville, ME · On-site

$14 - $18/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. This position would primarily consist of day shifts Tuesday - Thursday 7am-3pm but the ...

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King's Pointe Resort

Front Desk Supervisor

Storm Lake, IA

$15 - $19.25/hr

The Front Desk Supervisor is a "hands-on" role that will work closely with the General Manager and ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

King's Pointe Resort

Front Desk Supervisor

Storm Lake, IA

$15 - $19.25/hr

The Front Desk Supervisor is a "hands-on" role that will work closely with the General Manager and ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

King's Pointe Resort

Front Desk Supervisor

Storm Lake, IA

$15 - $19.25/hr

The Front Desk Supervisor is a "hands-on" role that will work closely with the General Manager and ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

Commonwealth Hotels

Hotel Front Desk Agent

Louisville, KY

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

Commonwealth Hotels

Hotel Front Desk Agent

Louisville, KY

$13 - $16.50/hr

The Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

Commonwealth Hotels

Hotel Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

OHM Hotel Group

Front Desk Agents

Saint Louis, MO

$13.25 - $16.75/hr

We are hiring for Front Desk Agents at our Holiday Inn Hotels. A Front Desk Agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of ...

King's Pointe Resort

Front Desk Supervisor

Storm Lake, IA · On-site

$15 - $19.25/hr

The Front Desk Supervisor is a "hands-on" role that will work closely with the General Manager and ... Ideal candidates will have prior guest services experience, ideally in a hotel setting, is self ...

Choice Hotels

Hotel Front Desk Supervisor

Saint Charles, MO · On-site

$16 - $20.75/hr

Description Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You ...

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH · On-site

$14 - $17.50/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

Commonwealth Hotels

Hotel Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk role puts you at ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

Shamin Hotels

FRONT DESK SUPERVISOR

Smithfield, VA

$18 - $20/hr

Shamin Hotels Reports To: Front Office Manager, AGM, and General Manager Department: Operations Employment Type: Full-Time Job Summary: The Front Desk Supervisor is responsible for overseeing the ...

Commonwealth Hotels

Hotel Front Desk Agent

Beavercreek, OH

$13.25 - $16.75/hr

The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be ... Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our ...

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Front Desk Hotels information

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How much do front desk hotels jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front desk hotels in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Hotel Clerk, and why are they important?

To thrive as a Front Desk Hotel Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with hospitality experience often preferred. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional customer service, problem-solving abilities, and clear verbal communication distinguish top performers in this role. These skills and qualities are vital for ensuring guest satisfaction, smooth operations, and a positive first impression of the hotel.

What is the difference between Front Desk Hotels vs Receptionist?

AspectFront Desk HotelsReceptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, hospitality industryOffices, various industries
Employer & Industry UsageHotels, resorts, hospitality businessesCorporate offices, clinics, hotels
Common Search & ComparisonYesYes

Front Desk Hotels specifically refers to hotel reception staff responsible for guest check-in, reservations, and customer service within the hospitality industry. Receptionist is a broader role found across multiple industries, including healthcare, corporate, and hospitality, with similar duties but less industry-specific focus. While both roles involve customer interaction and administrative tasks, Front Desk Hotels positions are tailored to the hotel environment, requiring hospitality-specific skills and knowledge.

What are front desk hotel staff responsible for?

Front desk hotel staff are responsible for greeting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries. They serve as the primary point of contact for guests during their stay, ensuring a positive experience. Additionally, they handle administrative tasks such as processing payments, coordinating with housekeeping, and providing information about hotel amenities and local attractions.

What are the biggest challenges Front Desk Hotel staff typically face during busy seasons, and how can they effectively manage them?

During peak travel seasons, Front Desk Hotel staff often encounter high guest volumes, frequent check-ins and check-outs, and occasional overbookings. Managing these challenges requires excellent organizational skills, the ability to stay calm under pressure, and effective communication with guests and other hotel departments. Being proactive with problem-solving and using hotel management software efficiently can help streamline operations and ensure guest satisfaction even during the busiest times.
More about Front Desk Hotels jobs
What cities are hiring for Front Desk Hotels jobs? Cities with the most Front Desk Hotels job openings:
What states have the most Front Desk Hotels jobs? States with the most job openings for Front Desk Hotels jobs include:
What job categories do people searching Front Desk Hotels jobs look for? The top searched job categories for Front Desk Hotels jobs are:
Front Desk Hotels jobs near you
Infographic showing various Front Desk Hotels job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Front Desk Agent - Metropole Hotel

Front Desk Agent - Metropole Hotel

South Beach Group Hotels

Miami Beach, FL • On-site

$17.50/hr

Full-time

Posted 17 days ago

Job description

Job Title: Front Desk Agent
Classification: Nonexempt
Department: Front Desk
Reports to: Front Desk Manager
Job Description
Summary/Objective
The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service
  • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
  • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations.
  • Help management applies the credit policy and guest billing policy.
  • Actively participates in daily briefings and meetings
  • Expected to conduct oneself in a discrete manner in all guest areas
  • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards.
  • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas
  • Understand and communicate promotions and enhancements effectively with employees and guests.
  • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested
  • Offer to handle special arrangements during guest stay; coordinate future visits.
  • Perform any other duties assign by his/her manager.

Qualifications
  • Previous front office, hotel, or customer service experience preferred
  • Bi-Lingual Preferred
  • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests
  • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper.
  • Ability to handle cash and credit transactions
  • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers
  • Ability to multi task and handle stress in busy periods

Supervisory Responsibility
This position has no supervisory responsibilities.
Work environment
This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
Required Education and Experience
  • A minimum of (2) year experience in Front Desk/Hotel environment.
  • A minimum of (1) year experience in customer service background.
  • College degree in hospitality, business administration or similar.
  • Must be able to work independently and exercise good judgment to resolve issues.
  • Flexible schedule. Able to work weekends and holidays.
  • Must be able to stand for long periods of time.
  • Excellent communication skills, both written and oral.

AAP/EEO Statement
The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

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