JOB SUMMARY The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott ...
JOB SUMMARY The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott ...
Senior Director, Global Integrated Marketing & Creative Strategy
Bethesda, MD · On-site
$151K - $216K/yr
JOB SUMMARY The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott ...
Senior Director, Global Integrated Marketing & Creative Strategy
Bethesda, MD · On-site
$151K - $216K/yr
JOB SUMMARY The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott ...
Senior Director, Loyalty Products & Member Engagement
Bethesda, MD · On-site
$151K - $192K/yr
JOB SUMMARY The Senior Director, Loyalty Products & Member Engagement leads strategy, design, and execution of Marriott Bonvoy loyalty products and elite member engagement initiatives. This role is ...
Senior Director, Loyalty Products & Member Engagement
Bethesda, MD · On-site
$151K - $192K/yr
JOB SUMMARY The Senior Director, Loyalty Products & Member Engagement leads strategy, design, and execution of Marriott Bonvoy loyalty products and elite member engagement initiatives. This role is ...
JOB SUMMARY The Senior Director, Loyalty Products & Member Engagement leads strategy, design, and execution of Marriott Bonvoy loyalty products and elite member engagement initiatives. This role is ...
JOB SUMMARY The Senior Director, Loyalty Products & Member Engagement leads strategy, design, and execution of Marriott Bonvoy loyalty products and elite member engagement initiatives. This role is ...
Senior Manager, Co-Brand Acquisitions
Bethesda, MD · On-site
$110K - $143K/yr
Deep understanding of the Marriott Bonvoy Loyalty program, co-brand card acquisition economics, and the internal systems and processes specific to this portfolio * Experience managing integrated ...
Senior Manager, Co-Brand Acquisitions
Bethesda, MD · On-site
$110K - $143K/yr
Deep understanding of the Marriott Bonvoy Loyalty program, co-brand card acquisition economics, and the internal systems and processes specific to this portfolio * Experience managing integrated ...
Deep understanding of the Marriott Bonvoy Loyalty program, co-brand card acquisition economics, and the internal systems and processes specific to this portfolio * Experience managing integrated ...
Deep understanding of the Marriott Bonvoy Loyalty program, co-brand card acquisition economics, and the internal systems and processes specific to this portfolio * Experience managing integrated ...
The Global Cards team is responsible for driving material profit to Marriot International in 2025 through acquiring and engaging Marriott Bonvoy Cardmembers. The team is also tasked with significant ...
The Global Cards team is responsible for driving material profit to Marriot International in 2025 through acquiring and engaging Marriott Bonvoy Cardmembers. The team is also tasked with significant ...
Front Office Manager
New Orleans, LA · On-site
$45K/yr
This role leads the front office team in delivering Marriott brand standards, driving Bonvoy enrollments, maintaining guest satisfaction (GSS/Medallia) scores, and managing the rooms inventory in ...
Front Office Manager
New Orleans, LA · On-site
$45K/yr
This role leads the front office team in delivering Marriott brand standards, driving Bonvoy enrollments, maintaining guest satisfaction (GSS/Medallia) scores, and managing the rooms inventory in ...
The Global Cards team is responsible for driving material profit to Marriot International in 2025 through acquiring and engaging Marriott Bonvoy Cardmembers. The team is also tasked with significant ...
The Global Cards team is responsible for driving material profit to Marriot International in 2025 through acquiring and engaging Marriott Bonvoy Cardmembers. The team is also tasked with significant ...
Front Office Manager
New Orleans, LA · On-site
$45K/yr
This role leads the front office team in delivering Marriott brand standards, driving Bonvoy enrollments, maintaining guest satisfaction (GSS/Medallia) scores, and managing the rooms inventory in ...
Front Office Manager
New Orleans, LA · On-site
$45K/yr
This role leads the front office team in delivering Marriott brand standards, driving Bonvoy enrollments, maintaining guest satisfaction (GSS/Medallia) scores, and managing the rooms inventory in ...
Front Office Manager
Jackson, WY · On-site
$73K - $83K/yr
Recognize and engage Marriott Bonvoy members according to tier status and brand standards. * Ensure elite member benefits, welcome amenities, upgrades, and service recovery procedures are executed ...
Quick apply
Front Office Manager
Jackson, WY · On-site
$73K - $83K/yr
Recognize and engage Marriott Bonvoy members according to tier status and brand standards. * Ensure elite member benefits, welcome amenities, upgrades, and service recovery procedures are executed ...
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
Guest Experience Specialist, Apartments by Marriott Bonvoy
$12.75 - $16.75/hr
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
Guest Experience Specialist, Apartments by Marriott Bonvoy
$12.75 - $16.75/hr
The team will also be responsible for handling guest calls for our Apartments by Marriott Bonvoy as well as our Villa guests . In this role, you will be an integral part of ensuring that every guest ...
JOB SUMMARY Marriott Bonvoy is the loyalty program of Marriott International and represents the largest hospitality loyalty program in the world. The program aspires to enrich members' lives through ...
JOB SUMMARY Marriott Bonvoy is the loyalty program of Marriott International and represents the largest hospitality loyalty program in the world. The program aspires to enrich members' lives through ...
... Marriott Bonvoy Moments,Brand,Loyalty,Boutiques,Sales, Creative, Content, PR, LegalandFinance. This role reports to the Director of Experience Partnerships, Music andis responsible forensuringall ...
... Marriott Bonvoy Moments,Brand,Loyalty,Boutiques,Sales, Creative, Content, PR, LegalandFinance. This role reports to the Director of Experience Partnerships, Music andis responsible forensuringall ...
... Marriott Bonvoy Moments, Brand, Loyalty, Boutiques, Sales, Creative, Content, PR, Legal and Finance. This role reports to the Director of Experience Partnerships, Music and is responsible for ...
... Marriott Bonvoy Moments, Brand, Loyalty, Boutiques, Sales, Creative, Content, PR, Legal and Finance. This role reports to the Director of Experience Partnerships, Music and is responsible for ...
FLEX Senior Manager, Music Partnerships
Bethesda, MD · On-site
$53.07 - $68.99/hr
... Marriott Bonvoy Moments, Brand, Loyalty, Boutiques, Sales, Creative, Content, PR, Legal and Finance. This role reports to the Director of Experience Partnerships, Music and is responsible for ...
FLEX Senior Manager, Music Partnerships
Bethesda, MD · On-site
$53.07 - $68.99/hr
... Marriott Bonvoy Moments, Brand, Loyalty, Boutiques, Sales, Creative, Content, PR, Legal and Finance. This role reports to the Director of Experience Partnerships, Music and is responsible for ...
On Property Sales Manager
New Orleans, LA · On-site
Drive Marriott Bonvoy for Business and Bonvoy Events enrollments among corporate and meeting planner contacts. Represent the property at local industry events: NOMCVB (New Orleans & Company), HSMAI ...
On Property Sales Manager
New Orleans, LA · On-site
Drive Marriott Bonvoy for Business and Bonvoy Events enrollments among corporate and meeting planner contacts. Represent the property at local industry events: NOMCVB (New Orleans & Company), HSMAI ...
Hotel General Manager
Marietta, GA · On-site
... all Marriott goals for Marriott Bonvoy enrollments, brand standards audits and ensuring al guests have an exceptional stay experience. Qualified, experienced Marriott General Managers with a ...
Quick apply
Hotel General Manager
Marietta, GA · On-site
... all Marriott goals for Marriott Bonvoy enrollments, brand standards audits and ensuring al guests have an exceptional stay experience. Qualified, experienced Marriott General Managers with a ...
Marriott Bonvoy information
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$7.21 - $9.62
6% of jobs
$9.62 - $12.02
18% of jobs
$12.04 is the 25th percentile. Wages below this are outliers.
$12.02 - $14.42
27% of jobs
$14.42 - $16.83
22% of jobs
$17.18 is the 75th percentile. Wages above this are outliers.
$16.83 - $19.23
13% of jobs
$19.23 - $21.63
5% of jobs
$21.63 - $24.04
2% of jobs
$24.04 - $26.44
1% of jobs
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1% of jobs
$28.85 - $31.25
2% of jobs
$31.25 - $33.65
2% of jobs
$7
$16
$33
How much do marriott bonvoy jobs pay per hour?
What is a Marriott Bonvoy job?
A Marriott Bonvoy job typically refers to a role within Marriott International that supports the Marriott Bonvoy loyalty program. Employees in these roles may work in areas such as customer service, marketing, partnerships, or operations to enhance member experiences and engagement. Responsibilities vary by position but often involve assisting customers with loyalty program inquiries, managing rewards and benefits, and promoting member satisfaction.
What Marriott jobs require no experience?
What are the key skills and qualifications needed to thrive as a Marriott Bonvoy Customer Service Representative, and why are they important?
What is the 15-5 rule at Marriott?
What is Marriott Bonvoy?
How much do Marriott workers get paid?
What is the difference between Marriott Bonvoy vs Hotel Front Desk Agent?
| Aspect | Marriott Bonvoy | Hotel Front Desk Agent |
|---|---|---|
| Credentials | Membership program management, customer service skills | High school diploma, customer service experience |
| Work Environment | Hotel loyalty program administration, guest interaction | Front desk operations, guest check-in/out |
| Industry Usage | Hospitality, travel industry | Hospitality, hotel industry |
Marriott Bonvoy focuses on managing loyalty programs and enhancing guest engagement, while a Hotel Front Desk Agent handles daily guest interactions and check-in/out processes. Both roles are essential in the hospitality industry, with Marriott Bonvoy emphasizing customer loyalty and the front desk role centered on guest service delivery.
Do you get free hotel stays if you work for Marriott?
What are some common challenges faced by Marriott Bonvoy customer service representatives, and how can applicants prepare for them?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Marriott International rating
6.4
Based on 1,137 frontline employees who took The Breakroom Quiz
50th of 105 rated hotels
Job description
JOB SUMMARY
The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott International's flagship consumer brand spanning nearly 40 hotel brands, a world-class loyalty program, cobrand credit cards, enterprise partnerships, sponsorships, and experiences that define a lifetime of travel.
This role sits at the intersection of brand architecture, brand building, integrated marketing, and cultural relevance, with a mandate to connect the dots across a complex and diverse ecosystem of products, partners, and audiences. The Senior Director will translate Marriott Bonvoy's scale and breadth into clear, cohesive, and compelling storytelling that connects the brand to culture in authentic, ownable ways, across owned, earned, paid, and shared channels-including social, influencer, OOH, film (advertising and editorial), collaborations, partnerships, activations, sponsorships, and PR.
As a steward of the Marriott Bonvoy brand, this leader will elevate portfolio storytelling that strengthens master brand equity while clarifying the distinct role of hotel brands, loyalty, co-brand cards, enterprise partnerships, and sponsorships within the broader ecosystem. This includes identifying and activating cultural moments, passion points, and partnerships that allow Marriott Bonvoy to show up credibly in guests' lives beyond travel moments, driving relevance, differentiation, and emotional connection.
Success in this role requires deep fluency in brand architecture, brand-led growth, and integrated marketing, paired with strong organizational rigor and the ability to navigate a highly matrixed, global stakeholder environment across regions, functions, business lines, and external partners.
Reporting to the Vice President, Integrated Marketing & Creative Strategy, this role leads the Marriott Bonvoy Portfolio & Creative Strategy team and works in close partnership with global and continent marketing leaders, media, partnerships, loyalty, sponsorship, and global teams to deliver integrated campaigns that fuel growth, build long-term brand equity, and inspire loyalty across a lifetime of travel.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor's degree from an accredited college or university
- Twelve or more years' relevant professional experience leading global brand architecture, portfolio strategy, and integrated marketing, with progressive leadership responsibility across large, complex organizations
- Proven experience translating global brand strategy into clear, scalable platforms and narratives that connect brand, products, and partnerships across channels, regions, and audiences
- Demonstrated ability to lead through influence and navigate a highly matrixed, global stakeholder environment to align teams around shared strategic direction and priorities
- Extensive experience partnering with internal creative teams and external agencies to develop strategic briefs, guide creative development, and oversee integrated campaign planning, production, and execution
- Experience setting the strategic direction and governance for brand platforms, portfolio frameworks, and global guidance-ensuring consistency, flexibility, and adoption across traditional advertising, social and influencer marketing, editorial, partnerships, sponsorships, and cultural activations
- Experience leading annual planning, strategic development, consumer research, integrated marketing strategy, and performance measurement, with a strong understanding of how creative and media work together to drive business and brand impact
Preferred
- Experience managing significant budgets and driving performance against defined business goals and KPIs
- MBA
CORE WORK ACTIVITIES
- Lead the ongoing evolution of the Marriott Bonvoy brand including purpose, positioning, portfolio architecture, narrative and creative expression, ensuring clarity, consistency, and cultural relevance over time.
- Co-create and steward a global multi-year marketing roadmap that drives brand consideration, preference, engagement and loyalty across multiple audiences worldwide
- Partner closely with the VP, Editorial and Creative team to inform the global editorial vision and calendar-bringing a portfolio, brand, and enterprise perspective-and translate that editorial strategy into integrated, portfolioled campaigns across the Marriott Bonvoy ecosystem.
- Lead annual global gotomarket (GTM) planning and campaign sequencing in close partnership with Global Insights, Strategy, Hotel Brands, Loyalty, CoBrand, Partnerships, Media, Editorial, and Continent teams to unlock the power of the full enterprise.
- Lead integrated marketing communication (IMC) teams, including internal team and agency partners, to develop breakthrough, culturally relevant, high impact campaigns from concept through execution and global scaling across priority source markets
- Partner with Continent and enterprise teams to ensure strong pullthrough and adoption of global strategies, providing clear frameworks, guidance, and working sessions that enable both consistency and local relevance
- Identify and activate opportunities to connect Marriott Bonvoy to culture, ensuring the brand shows up authentically through cultural moments, sponsorships, passion points, partnerships, and innovation-while reinforcing longterm brand equity and differentiation
- Lead, coach, and develop a team of global marketers responsible for planning and delivering 360 integrated marketing campaigns that connect brand, loyalty, hotel brands, partnerships, and editorial storytelling across channels.
- Establish regular forums and operating rhythms to drive strategic alignment, creative visibility, and shared accountability across global, regional, and creative teams.
- Build strong, resultsoriented relationships with internal partners and external agencies, ensuring clarity of roles, effective collaboration, and highquality execution across the ecosystem.
- Foster an inclusive, collaborative "oneteam" culture, enabling global, creative, and continent teams to operate as extensions of one another in service of shared brand and business outcomes.
- Partner with Global Strategy and Data & Analytics teams to measure, interpret, and communicate creative and campaign performance, using learnings to inform future planning and optimization.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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