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Professional Marriott Bonvoy Jobs (NOW HIRING)

Uphold and champion brand standards for both Villatel and Marriott Bonvoy, actively contributing to ... professionalism, whether in person, via phone, or through electronic communication channels ...

Uphold and champion brand standards for both Villatel and Marriott Bonvoy, actively contributing to ... professionalism, whether in person, via phone, or through electronic communication channels ...

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

Architect the hiring, training, and professional development programs for all front office ... Review daily arrival reports to personally oversee VIP, celebrity, and high-tier Marriott Bonvoy ...

... Marriott Bonvoy membership while maintaining brand standards. Essential Duties and Responsibilities * Welcome every guest with a genuine smile and professional attitude. * Complete guest check-in and ...

... Marriott Bonvoy membership while maintaining brand standards. Essential Duties and Responsibilities * Welcome every guest with a genuine smile and professional attitude. * Complete guest check-in and ...

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Professional Marriott Bonvoy information

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How much do professional marriott bonvoy jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for professional marriott bonvoy in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What is a Professional Marriott Bonvoy?

A Professional Marriott Bonvoy member is someone who actively participates in the Marriott Bonvoy loyalty program, typically by frequently staying at Marriott hotels for business or leisure. These individuals maximize the benefits of the program, such as earning points, achieving elite status, and redeeming rewards for free stays, upgrades, or other perks. They may also be travel professionals, consultants, or influencers who specialize in Marriott Bonvoy and help others understand how to make the most of the program.

What are the key skills and qualifications needed to thrive as a Marriott Bonvoy loyalty program manager, and why are they important?

To thrive as a Marriott Bonvoy Loyalty Program Manager, you need expertise in customer relationship management, loyalty program strategy, and data analytics, typically supported by a bachelor's degree in marketing, business, or hospitality. Familiarity with CRM platforms, loyalty management systems, and data analysis tools is essential for tracking member engagement and program performance. Strong interpersonal skills, creativity, and the ability to interpret customer insights help deliver exceptional member experiences and innovative program enhancements. These skills ensure the program attracts and retains loyal guests, driving revenue and brand loyalty for Marriott.

What are the main responsibilities and challenges for a Professional Marriott Bonvoy ambassador when managing high-value client relationships?

As a Professional Marriott Bonvoy Ambassador, your core responsibility is to provide personalized service and support to elite loyalty program members. This involves anticipating guest needs, coordinating special requests, and ensuring seamless stays across Marriott properties. A common challenge is balancing the expectations of high-profile clients with company policies while maintaining exceptional service standards. The role requires close collaboration with hotel management, reservations teams, and concierge services to deliver tailored experiences that foster long-term loyalty.

What is the difference between Professional Marriott Bonvoy vs Marriott Front Desk Agent?

AspectProfessional Marriott BonvoyMarriott Front Desk Agent
CredentialsTypically requires hospitality or customer service experience, possibly certifications in hospitality managementHigh school diploma or equivalent, customer service skills
Work EnvironmentCorporate offices, training programs, or managerial roles within MarriottFront desk at Marriott hotels, direct guest interaction
Employer & Industry UsageUsed in corporate, sales, or management contexts within MarriottOperational role within Marriott hotels

The Professional Marriott Bonvoy role generally involves higher-level responsibilities, including management, training, or corporate functions, whereas the Marriott Front Desk Agent focuses on guest check-in/out and customer service at the hotel level. Both roles are integral to Marriott's operations but differ in scope and required credentials.

What cities are hiring for Professional Marriott Bonvoy jobs? Cities with the most Professional Marriott Bonvoy job openings:
What are the most commonly searched types of Marriott Bonvoy jobs? The most popular types of Marriott Bonvoy jobs are:
What states have the most Professional Marriott Bonvoy jobs? States with the most job openings for Professional Marriott Bonvoy jobs include:

Senior Director, Global Integrated Marketing & Creative Strategy

Marriott International

Bethesda, MD • On-site

$151K - $216K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

52nd of 108 rated hotels


Job description


JOB SUMMARY
The Senior Director, Marriott Bonvoy Global Portfolio & Creative Strategy, is responsible for shaping and leading the global portfolio and creative strategy for Marriott Bonvoy-Marriott International's flagship consumer brand spanning nearly 40 hotel brands, a world-class loyalty program, co-brand credit cards, enterprise partnerships, sponsorships, and experiences that define a lifetime of travel.
This role sits at the intersection of brand architecture, brand building, integrated marketing, and cultural relevance, with a mandate to connect the dots across a complex and diverse ecosystem of products, partners, and audiences. The Senior Director will translate Marriott Bonvoy's scale and breadth into clear, cohesive, and compelling storytelling that connects the brand to culture in authentic, ownable ways, across owned, earned, paid, and shared channels-including social, influencer, OOH, film (advertising and editorial), collaborations, partnerships, activations, sponsorships, and PR.
As a steward of the Marriott Bonvoy brand, this leader will elevate portfolio storytelling that strengthens master brand equity while clarifying the distinct role of hotel brands, loyalty, co-brand cards, enterprise partnerships, and sponsorships within the broader ecosystem. This includes identifying and activating cultural moments, passion points, and partnerships that allow Marriott Bonvoy to show up credibly in guests' lives beyond travel moments, driving relevance, differentiation, and emotional connection.
Success in this role requires deep fluency in brand architecture, brand-led growth, and integrated marketing, paired with strong organizational rigor and the ability to navigate a highly matrixed, global stakeholder environment across regions, functions, business lines, and external partners.
Reporting to the Vice President, Integrated Marketing & Creative Strategy, this role leads the Marriott Bonvoy Portfolio & Creative Strategy team and works in close partnership with global and continent marketing leaders, media, partnerships, loyalty, sponsorship, and global teams to deliver integrated campaigns that fuel growth, build long-term brand equity, and inspire loyalty across a lifetime of travel.
CANDIDATE PROFILE
Education and Experience
Required
  • Bachelor's degree from an accredited college or university

  • Twelve or more years' relevant professional experience leading global brand architecture, portfolio strategy, and integrated marketing, with progressive leadership responsibility across large, complex organizations

  • Proven experience translating global brand strategy into clear, scalable platforms and narratives that connect brand, products, and partnerships across channels, regions, and audiences

  • Demonstrated ability to lead through influence and navigate a highly matrixed, global stakeholder environment to align teams around shared strategic direction and priorities

  • Extensive experience partnering with internal creative teams and external agencies to develop strategic briefs, guide creative development, and oversee integrated campaign planning, production, and execution

  • Experience setting the strategic direction and governance for brand platforms, portfolio frameworks, and global guidance-ensuring consistency, flexibility, and adoption across traditional advertising, social and influencer marketing, editorial, partnerships, sponsorships, and cultural activations

  • Experience leading annual planning, strategic development, consumer research, integrated marketing strategy, and performance measurement, with a strong understanding of how creative and media work together to drive business and brand impact

Preferred
  • Experience managing significant budgets and driving performance against defined business goals and KPIs

  • MBA

CORE WORK ACTIVITIES
  • Lead the ongoing evolution of the Marriott Bonvoy brand including purpose, positioning, portfolio architecture, narrative and creative expression, ensuring clarity, consistency, and cultural relevance over time.

  • Co-create and steward a global multi-year marketing roadmap that drives brand consideration, preference, engagement and loyalty across multiple audiences worldwide

  • Partner closely with the VP, Editorial and Creative team to inform the global editorial vision and calendar-bringing a portfolio, brand, and enterprise perspective-and translate that editorial strategy into integrated, portfolio-led campaigns across the Marriott Bonvoy ecosystem.

  • Lead annual global go-to-market (GTM) planning and campaign sequencing in close partnership with Global Insights, Strategy, Hotel Brands, Loyalty, Co-Brand, Partnerships, Media, Editorial, and Continent teams to unlock the power of the full enterprise.

  • Lead integrated marketing communication (IMC) teams, including internal team and agency partners, to develop breakthrough, culturally relevant, high impact campaigns from concept through execution and global scaling across priority source markets

  • Partner with Continent and enterprise teams to ensure strong pull-through and adoption of global strategies, providing clear frameworks, guidance, and working sessions that enable both consistency and local relevance

  • Identify and activate opportunities to connect Marriott Bonvoy to culture, ensuring the brand shows up authentically through cultural moments, sponsorships, passion points, partnerships, and innovation-while reinforcing long-term brand equity and differentiation

  • Lead, coach, and develop a team of global marketers responsible for planning and delivering 360° integrated marketing campaigns that connect brand, loyalty, hotel brands, partnerships, and editorial storytelling across channels.

  • Establish regular forums and operating rhythms to drive strategic alignment, creative visibility, and shared accountability across global, regional, and creative teams.

  • Build strong, results-oriented relationships with internal partners and external agencies, ensuring clarity of roles, effective collaboration, and high-quality execution across the ecosystem.

  • Foster an inclusive, collaborative "one-team" culture, enabling global, creative, and continent teams to operate as extensions of one another in service of shared brand and business outcomes.

  • Partner with Global Strategy and Data & Analytics teams to measure, interpret, and communicate creative and campaign performance, using learnings to inform future planning and optimization.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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