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Remote Marriott Bonvoy Jobs (NOW HIRING)

Marriott

FLEX Senior Product Manager

Bethesda, MD · On-site +1

$135K - $178K/yr

... Marriott Bonvoy iOS and Android apps, used by millions of travelers to plan, book, and manage stays ... Remote positions. Marriott International is the world's largest hotel company, with more brands ...

Villatel

Be Seen First

Senior Accountant

Orlando, FL · Remote

$70K - $80K/yr

... nuances of Marriott Bonvoy brand reporting one moment and Florida tourist development tax ... remote accounting team along the way, sharing the institutional knowledge that only comes from ...

Urgent

Sonder Holdings, Inc.

Sr. Accountant

$75K - $95K/yr

... the Marriott Bonvoy app. This integration connects our inventory and front of house and back of ... Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork Learn More About ...

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How much do remote marriott bonvoy jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote marriott bonvoy in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.

What is a Remote Marriott Bonvoy job?

A Remote Marriott Bonvoy job typically refers to a work-from-home position with Marriott International that supports the Marriott Bonvoy loyalty program. These roles can include customer service, reservations, account management, or technical support, all focused on assisting Marriott Bonvoy members. Employees in these positions interact with customers via phone, email, or chat to resolve inquiries, manage bookings, and provide information about the loyalty program. Remote roles offer flexibility and the ability to work from various locations, making them an attractive option for many job seekers.

What are some common challenges faced by Remote Marriott Bonvoy Customer Service Representatives, and how can they be managed?

Remote Marriott Bonvoy Customer Service Representatives often encounter challenges such as managing high call volumes, resolving complex member inquiries, and maintaining consistent communication with team members from a distance. To succeed, strong time management skills, a quiet and organized workspace, and proactive use of digital communication tools are essential. Regular virtual team meetings and access to ongoing training also help representatives stay aligned with company updates and deliver excellent service to members.

What are the key skills and qualifications needed to thrive as a Remote Marriott Bonvoy Customer Service Representative, and why are they important?

To excel as a Remote Marriott Bonvoy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Marriott's reservation platform, and proficiency in basic computer applications are typically required. Exceptional patience, adaptability, and a customer-first attitude help you stand out in this role. These skills and qualities ensure effective resolution of guest inquiries, high customer satisfaction, and successful remote collaboration.
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Senior Manager, Lifecycle & Partner Marketing

Senior Manager, Lifecycle & Partner Marketing

Marriott

Bethesda, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

JOB SUMMARY 

Marriott Bonvoy is the loyalty program of Marriott International and represents the largest hospitality loyalty program in the world. The program aspires to enrich members' lives through the power of travel, through an unparalleled portfolio of hotels across the world, inspiring member experiences, and the richest set of member benefits. 

The Senior Manager, Lifecycle & Partner Marketing will play a pivotal role in driving incremental revenue growth and increased member engagement in Marriott Bonvoy through strategic promotions and compelling marketing strategies. Focusing on driving program loyalty and increasing point activity, this role will optimize the digital customer experience and support the enhancement of our promotions' capabilities, including technology, data, use of machine learning, and adaptation to emerging business needs through creative marketing solutions.    

This role reports to the Director, Lifecycle & Partner Marketing. The ideal candidate will possess a background in loyalty marketing, marketing promotions, creative agency management, strategic & analytical thinking, project management and showcase strong collaboration skills, to work with teams across Loyalty and throughout the company. 

CANDIDATE PROFILE  

Education and Experience  

Required 

  • Bachelors' degree from an accredited college or university in Business Administration, Marketing, Hospitality Management, or related major 
  • Six years' relevant professional experience in marketing or a related function, demonstrating progressive career growth and a pattern of exceptional performance. 
  • Strong foundation with CRM/customer marketing program measurement, including audience segmentation, promotion development and management, and ROI analysis. 
  • Expertise in managing end-to-end marketing campaign development  
  • Knowledge of and experience with marketing technology (Martech) and promotion capabilities, with the ability to implement best practices in marketing promotions.  

CORE WORK ACTIVITIES  

  • Lead projects and initiatives that enable enhanced member experiences and drive incremental revenue. 
  • Utilize consumers insights to inform loyalty promotions strategy development and execution.  
  • Support evolution and optimization of loyalty promotions with a focus on member expansion and engagement, taking into consideration changing requirements of emerging businesses and new offerings.  
  • Understand how broad and targeted promotions can support new and existing offerings and support growth of the promotions program.  
  • Integrate new offerings into promotions planning and execution, including promotions structures, marketing, digital experience, etc. 
  • Work with marketing and CX partners to understand and report on promotion effectiveness for internal and external partners. 
  • Use reporting to identify opportunities and best practices, implementing to improve performance. 
  • Execute test and learn curriculum and analyses campaign performance to optimize results.  
  • Research industry and competitive marketplace for opportunities and improvements. 
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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