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Kipsu Jobs in Minnesota (NOW HIRING)

Kipsu

Sales Development Representative

Minneapolis, MN

$45K - $70K/yr

Sales Development Representative (SDR) Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From ...

Kipsu

Senior Quality Assurance Analyst

Minneapolis, MN

$90K - $110K/yr

Senior Quality Assurance Analyst Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into ...

Kipsu Inc

Sales Development Representative

Minneapolis, MN · On-site

$70K - $80K/yr

Sales Development Representative (SDR) Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From ...

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Kipsu information

See Minnesota salary details

$8

$25

$60

How much do kipsu jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for kipsu in Minnesota is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $29.90 per hour, depending on experience, location, and employer.

How do I join any job?

To join a role at Kipsu, you should review the company's career page for current openings, submit an online application, and meet the specified qualifications, which often include relevant experience or skills. The hiring process may involve interviews and skill assessments. Having a strong understanding of customer service and communication tools can be beneficial.

What is Kipsu?

Kipsu is a technology company that provides messaging platforms for businesses, particularly in the hospitality industry. Their services enable hotels, retail stores, and other customer-facing organizations to communicate directly with guests and customers via SMS, web chat, and other digital messaging channels. This enhances customer service by allowing staff to respond quickly to inquiries and feedback in real time. Kipsu's platform is used by leading hotel brands and helps businesses improve guest satisfaction and streamline operations.

What are some common challenges faced by customer engagement specialists at Kipsu, and how can they be effectively managed?

Customer engagement specialists at Kipsu often encounter challenges such as balancing multiple client inquiries simultaneously and adapting communication styles to suit diverse customer needs. Success in this role requires strong organizational skills, quick problem-solving abilities, and a proactive approach to learning the Kipsu platform. Collaborating closely with both the support and product teams helps specialists stay informed about updates and resolve customer issues efficiently. Regular team check-ins and ongoing training also provide valuable support in managing these challenges.

What are the key skills and qualifications needed to thrive as a Customer Engagement Specialist at Kipsu, and why are they important?

To thrive as a Customer Engagement Specialist at Kipsu, you need excellent communication skills, customer service experience, and a bachelor's degree in a relevant field. Familiarity with customer engagement platforms, CRM systems, and digital messaging tools is typically required. Strong problem-solving, relationship-building, and adaptability help you stand out in this role. These skills ensure effective client support, successful onboarding, and ongoing customer satisfaction in a fast-paced SaaS environment.

How can I get a Kipsu demo?

To get a Kipsu demo, you can visit the company's website and fill out a contact form or request a demo through their sales or support team. They may also offer scheduled demonstrations to showcase their customer engagement platform and features.

What industries use Kipsu?

Kipsu is used across various industries that prioritize customer service and communication, including hospitality, healthcare, retail, and education. These industries utilize Kipsu's messaging platform to enhance guest and patient engagement, streamline operations, and improve overall service quality.

What is kipsu used for?

Kipsu is a customer service platform used by businesses to facilitate real-time communication with customers through messaging channels such as SMS, chat, or in-app messaging. It helps improve customer engagement, streamline support, and enhance service experiences. Employees working with Kipsu may need skills in communication, customer service, and familiarity with digital messaging tools.

What is the difference between Kipsu vs Customer Service Representative?

AspectKipsuCustomer Service Representative
Primary RoleProvides real-time customer engagement through messaging platformsHandles customer inquiries, complaints, and support via phone, email, or chat
Required SkillsCommunication, digital engagement tools, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentTech-driven, digital communication platformsOffice or remote, customer support centers
Industry UsageHospitality, retail, service industriesRetail, telecom, finance, various sectors

While Kipsu specializes in real-time digital customer engagement, Customer Service Representatives handle direct customer interactions across multiple channels. Both roles require strong communication skills, but Kipsu focuses on digital messaging platforms, whereas Customer Service Reps often work through calls or emails. Understanding these differences helps businesses choose the right role for their customer support needs.

What are popular job titles related to Kipsu jobs in Minnesota? For Kipsu jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Kipsu jobs in Minnesota look for? The top searched job categories for Kipsu jobs in Minnesota are:
What cities in Minnesota are hiring for Kipsu jobs? Cities in Minnesota with the most Kipsu job openings:
Kipsu jobs near you
Infographic showing various Kipsu job openings in Minnesota as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution, with an average salary of $53,236 per year, or $25.6 per hour.
Sales Development Representative

Sales Development Representative

Kipsu

Minneapolis, MN

$45K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Sales Development Representative (SDR)
Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From partnering with the world’s leading hospitality brands to working with multifamily and healthcare providers, Kipsu empowers service teams to connect with their customers in meaningful ways.
Our best-in-class technology streamlines real-time messaging, surfaces actionable insights, and drives smarter workflows—ultimately transforming what it feels like to give and receive great service. Recognized by the Star Tribune as a Top Workplace, we’ve built our reputation on a strong culture, a long-term view, and a relentless focus on impact.
THE OPPORTUNITY
We’re seeking a high-energy Sales Development Representative (SDR) to join our Enterprise Hospitality team. In this role, you’ll help accelerate Kipsu’s growth by identifying and engaging new prospects across the hospitality industry. Through outbound calls, emails, and social selling, you’ll generate qualified opportunities and partner closely with our sales team to advance them.
Kipsu provides hoteliers with a new way to engage guests through real-time digital channels—enabling them to intercept feedback, elevate service, and build lasting human connections. As an SDR, you’ll play a critical role in sharing this story with the market and opening the door to relationships that transform the guest experience.
WHAT YOU'LL DO
  • Prospect and engage potential customers through calls, emails, and social selling.
  • Generate high-quality opportunities and set meetings for the sales team.
  • Research accounts and decision-makers to personalize outreach.
  • Consistently hit—and exceed—monthly activity and opportunity targets.
  • Clearly communicate Kipsu’s value and core capabilities at a high level.
  • Collaborate with marketing and sales leadership to refine messaging.
  • Stay curious: keep learning about hospitality trends, competitors, and best practices.
  • Jump in to support projects outside your lane when needed—we win as one team.
WHAT WE’RE LOOKING FOR
  • 1+ years in sales, customer service, or a related role (SaaS, tech, or property management experience is a plus).
  • High-energy and professional—you thrive in fast-paced, goal-oriented environments.
  • Strong written and verbal communication skills.
  • Resilient and persistent—comfortable handling rejection and keeping momentum.
  • Motivated to grow a career in sales, with a drive to exceed expectations.
  • Naturally curious and eager to go deep on an industry or topic.
  • Adaptable—you’re comfortable with ambiguity and shifting priorities.
  • Experience with CRM tools (Salesforce, HubSpot, etc.) a plus.
  • Kipsu’s Core Values resonates with you and aligns with your personal values
WHAT MAKES KIPSU DIFFERENT
  • Startup spirit, stable foundation. We’ve bootstrapped from the beginning, building for the long-term while keeping the grit and creativity of our founding days.
  • Culture of interdependence. We succeed—and learn—together. Every person’s work matters, and we hold each other accountable.
  • Sustained growth. With nearly a decade of consistent expansion, this is an exciting time to join and help write our next chapter.
  • We’re a driven team that values both high performance and genuine camaraderie—collaborating closely, celebrating wins, and enjoying the work we do together.
WHY YOU’LL LOVE IT HERE
  • Unity. Our core values aren’t slogans—they’re our pact. We believe in each other and push to be our best.
  • Transparency. Leadership shares openly, and we gather weekly to understand the business together.
  • Trust. Team members are empowered to excel and supported to grow.
  • Mentorship. We learn from one another every day, across teams and roles.
  • Respect. We’re building a diverse, equitable, and inclusive environment where every voice matters.
  • Purpose. The impact of your work is visible daily—you’ll see firsthand how your efforts enhance the service experience for millions.
  • We are proud to offer a competitive suite of benefits including: health insurance, dental insurance, vision insurance, 401K with a company match, unlimited/responsible vacation time, life insurance, flex spending account, and commuter benefits.
The base pay for this role starts at $45,000/yr. The pay structure for this role is base pay + commission. The total annualized on-target earnings (OTE) for this position is: $70,000-$80,000+/yr.
One Last Thing- at Kipsu, we know our future depends on building a vibrant and diverse team. We actively seek talent of all identities and backgrounds, and we’re intentional about creating an inclusive environment where everyone can thrive. We invite you to roll up your sleeves and join us on our journey.

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